Makruzz — Refund due since 5 months

Address: Airport Authority Colony, Delanipur, Port Blair, Andaman and Nicobar Islands 744102
Website: www.makruzz.com

Hello, I booked my tickets for Andaman trip and booked the cruise from the makruzz website. I had to cancel my trip due to covid and I received a written confirmation from the makruzz team that my money will be refunded. Its been 5 months already and I haven’t received a single penny. Their calls are unreachable. Please help me out here.
Here are my details:
My PNR for the tickets booked are as follows:
1) UUSRZS
2) RVUMUB
3) NOLHSU

This is their website:
https://www.makruzz.com/

Tickets were booked on 9th March, 2021

This is their contact details:
e-mail to [protected]@gmail.com or call +[protected] / 236677 / 230616.
Was this information helpful?
No (0)
Yes (1)
 
1 Comment

Comments

I had booked ferry tickets for Feb end in Dec and had cancelled them in Feb 1st week but have not got the refund still.
There is absolutely no response from their end and just promises given but yet to receive my money back.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Airport Authority Colony, Delanipur, Port Blair, Andaman and Nicobar Islands 744102
    India
    File a Complaint

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR