Claimed

Max Life Insurance Complaints & Reviews

4.3
Updated: Oct 31, 2025
Complaints 1176
Resolved
983
Unresolved
193
Contacts

File a complaint to Max Life Insurance

Having problems with Max Life Insurance?

File a complaint and get it resolved by Max Life Insurance customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Max Life Insurance reviews & complaints page 3

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Anisha Prakash
Jul 10, 2023
Jul 11, 2023
This thread was updated on Jul 11, 2023
Resolved
Report
Copy
Resolved

Dear sir/mam

My name is Shivam pal
And my pan no is-DEJPP3110J
I am join Max life insurance on 05 Feb2021 and my agency code is[protected] but now I am interested to join LIC nd i am also give the resignation to Max life insurance[protected].
But my status also show inforce in irda please kindly change my status and it's not change i am not getting job and i miss the this goldan chance please solve my problem
Mar 26, 2025
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Jul 11, 2023
Max Life Insurance Customer Care's response
Hi Anisha,

We regret the inconvenience caused, please share your agent code and contact details along with your branch location. Our team will get in touch with you soon.

Team Max Life.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    J
    jinal kambale
    Jul 6, 2023
    Jul 7, 2023
    This thread was updated on Jul 7, 2023
    Resolved
    Report
    Copy
    Resolved

    Am getting calls to remove agent code deactivation process from my max life insurance policy to stop sending bonus and commission to agent. Asked me to fill application and forward other relevant documents. The caller asked me to pay 31, 000 and said will remove agent code from my policy. The caller said his name was Monica and his phone [protected].In the above is for your information and provide me necessary guidance in this regards.
    Mar 26, 2025
    Complaint marked as Resolved 
    Max Life Insurance customer support has been notified about the posted complaint.
    Verified Support
    Jul 07, 2023
    Max Life Insurance Customer Care's response
    Hi Jinal,

    We regret the inconvenience caused. Please share your contact details along with your policy number and our team member will get in touch with you.

    Team Max Life.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Jul 1, 2023
      Jul 2, 2023
      This thread was updated on Jul 2, 2023
      Resolved
      Report
      Copy
      Resolved

      Address: Rudrapur

      Pls surrender My policy no[protected] due to not able to pay premium
      Mar 26, 2025
      Complaint marked as Resolved 
      Max Life Insurance customer support has been notified about the posted complaint.
      Verified Support
      Jul 02, 2023
      Max Life Insurance Customer Care's response
      Hi Rajesh,

      Thank you for reaching out to us. We request you to share your policy number along with the contact details and our team member will get in touch with you soon.

      Team Max Life.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        Jul 1, 2023
        Jul 2, 2023
        This thread was updated on Jul 2, 2023
        Resolved
        Report
        Copy
        Resolved

        Address: Rudarpur

        My Policy no is[protected]

        I will not pay policy amount . Pls do not auto debit .
        Mar 26, 2025
        Complaint marked as Resolved 
        Max Life Insurance customer support has been notified about the posted complaint.
        Verified Support
        Jul 02, 2023
        Max Life Insurance Customer Care's response
        Hi Rajesh,

        Thank you for reaching out to us. We request you to share your policy number along with the contact details and our team member will get in touch with you soon.

        Team Max Life.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Seju5381
          Jun 28, 2023
          Jun 30, 2023
          This thread was updated on Jun 30, 2023
          Resolved
          Report
          Copy
          Resolved

          Address: B2 VASUDHANAGARnear payal cinema vasad ta=anand

          Please stop the commission to agent
          Mar 26, 2025
          Complaint marked as Resolved 
          Max Life Insurance customer support has been notified about the posted complaint.
          Verified Support
          Jun 30, 2023
          Max Life Insurance Customer Care's response
          Hi,

          We regret the inconvenience caused. Our team member will connect with you and address your concern in the best manner possible.

          Team Max Life.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            G
            Gireesan C
            from Tirurangadi, Kerala
            Jun 17, 2023
            Jun 18, 2023
            This thread was updated on Jun 18, 2023
            Resolved
            Report
            Copy
            Resolved

            Sir, I would like to submit my resignation from the post of POS from your company. The agency related matters have been done from Max Life Insurance Company office from Calicut .It started from March to April 2020- NO other details was given to me except Application confirmation No 6665. My PAN : CGTPC7094M
            I give my address and Phone Number
            Gireesan c
            chennan Kattil House
            Po Alathiyur, Tirur, Malapuram
            Kerala. PH:[protected].
            So Please consider this as a request of resignation from POS and issue an NO C to work anywhere and in any company.
            Please Reply
            My email : [protected]@gmail.com
            Mar 26, 2025
            Complaint marked as Resolved 
            Max Life Insurance customer support has been notified about the posted complaint.
            Verified Support
            Jun 18, 2023
            Max Life Insurance Customer Care's response
            Hi Gireesan,

            We regret the inconvenience caused, please share your agent code and contact details along with your branch location. Our team will get in touch with you soon.

            Team Max Life.
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              vyyomeshspattel
              from Bhopal, Madhya Pradesh
              Jun 13, 2023
              Jun 14, 2023
              This thread was updated on Jun 14, 2023
              Resolved
              Report
              Copy
              Resolved

              Address: tulip-615, new minal residency, jk road, bhopal

              Do remove the agent policy from my policies.

              1.[protected]
              2.[protected]

              my details are
              vyomesh patel
              [protected]
              Mar 26, 2025
              Complaint marked as Resolved 
              Max Life Insurance customer support has been notified about the posted complaint.
              Verified Support
              Jun 14, 2023
              Max Life Insurance Customer Care's response
              Hi Vyomesh,

              We regret the inconvenience caused. Please share your contact details along with your policy number and our team member will get in touch with you.

              Team Max Life.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                T
                Tejasvi sharma
                May 26, 2023
                Jun 15, 2023
                This thread was updated on Jun 15, 2023
                Report
                Copy

                Respected sir/madam,
                I am mr. Tejasvi sharma
                Pan number : KVTPS6708D
                My mob number [protected]
                I was given licensed advisor code in max life insurance company.
                Due to some family concerns couldn't continue it. Now i got noc from that previous company but still my pan number is not terminated in the irdai portal... I kindly request you to do the needful as soon as possible }
                Because of my name still showing in irda pan look up... Which shows not yet terminated properly... I am getting trouble in issuance of my new agency code.
                So, i am requesting you to please terminate the previous agency code by removing my pan number from irda portal so i can get new agency code . Hope you will accept my request and short out as soon as possible.
                I look forward for a positive reply

                Applicant information

                Applicant name : mr tejasvi sharma
                Date of birth. : 16 jan 1996
                Type. : individual
                Previous insurer
                Name. : max life insurance
                Previous agent
                Code. : MAX950114
                Category : life insurance
                Mob. : [protected]

                Note: attaching
                1. Noc copy (Given from previous max life insurance company)
                2. Screenshot of my status in pan look up portal

                Thanks and regards
                Mr tejasvi sharma
                +2 photos
                Max Life Insurance customer support has been notified about the posted complaint.
                Verified Support
                May 27, 2023
                Max Life Insurance Customer Care's response
                Hi Tejasvi,

                We have noted your query. Please write to [protected]@maxlifeinsurance.com and the team will get in touch with you.

                Team Max Life.
                May 30, 2023
                Updated by Tejasvi sharma
                Kindly resolve my concern ASAP.
                Verified Support
                May 31, 2023
                Max Life Insurance Customer Care's response
                Hi Tejasvi,

                Please be assured our team is prioritizing your request and will get back to you with an update shortly.

                Team Max Life.
                Jun 03, 2023
                Updated by Tejasvi sharma
                Ok
                Jun 08, 2023
                Updated by Tejasvi sharma
                Dear team
                Kindly help me🙏, it's urgent
                Jun 15, 2023
                Updated by Tejasvi sharma
                Respected sir/madam,
                I am mr. Tejasvi sharma
                Pan number : KVTPS6708D
                My mob number [protected]
                I was given licensed advisor code in max life insurance company.
                Due to some family concerns couldn't continue it. Now i got noc from that previous company but still my pan number is not terminated in the irdai portal... I kindly request you to do the needful as soon as possible }
                Because of my name still showing in irda pan look up... Which shows not yet terminated properly... I am getting trouble in issuance of my new agency code.
                So, i am requesting you to please terminate the previous agency code by removing my pan number from irda portal so i can get new agency code . Hope you will accept my request and short out as soon as possible.
                Jun 15, 2023
                Updated by Tejasvi sharma
                Not resolved...
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  mukesh_166
                  from Vadodara, Gujarat
                  May 19, 2023
                  May 20, 2023
                  This thread was updated on May 20, 2023
                  Resolved
                  Report
                  Copy
                  Resolved

                  Dear Sir/Madam,

                  Name : Makwana Mukeshbhai jayantilal
                  Branch : Alkapuri, Vadodara, Gujarat
                  Emp code: BDR1173
                  Mo: [protected]
                  Email:[protected]@outlook.com

                  With regards I want to say that My name is Mukeshbhai J Makwana and I was employee of Max life insurance with emp code BDR1173 for the period of Nov 2020 to May 2021, I have resigned the job but I was not able to withdraw my Pf amount because pf no allotted to me does not show in epfo services, I want to know the pf amount for my pf no.

                  So kindly guide me what is exactly establishment code and region of my pf no so that I can process my pf withdrawal.

                  Regards
                  Mukeshbhai J Makwana
                  Mar 26, 2025
                  Complaint marked as Resolved 
                  Max Life Insurance customer support has been notified about the posted complaint.
                  Verified Support
                  May 20, 2023
                  Max Life Insurance Customer Care's response
                  Hi Mukesh,

                  Please be assured our team is prioritizing your request and will get back to you with an update shortly.

                  Team Max Life.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    G
                    Gulab pal
                    from Ambala, Haryana
                    May 15, 2023
                    May 15, 2023
                    This thread was updated on May 15, 2023
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: 1st floor, shree complex, Nicholson road cross road no 3, Punjabi mohalla ambala cantt - 133001

                    I vinod I was agent with Max life insurance in the year 2021. But due to some problem. Now my pan card not remove from IRDA portal. Please remove my pan card from IRDA portal.my agent code - max844539. My pan card no - BHLPV1863K
                    Mar 26, 2025
                    Complaint marked as Resolved 
                    Max Life Insurance customer support has been notified about the posted complaint.
                    Verified Support
                    May 15, 2023
                    Max Life Insurance Customer Care's response
                    Hi Gulab,

                    We regret the inconvenience caused, please share your contact details along with your branch location. Our team will get in touch with you soon.

                    Team Max Life.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      C
                      Consumer from UK
                      May 6, 2023
                      May 16, 2023
                      This thread was updated on May 16, 2023
                      Resolved
                      Report
                      Copy
                      Resolved

                      Policy issued without consent from customer

                      Policy no.[protected] I instructed the agent to cancel my application 3 times (29 Apr, 01 May and 02 May). The agent did not cancel and went ahead with the policy with incorrect information and without my consent. The policy got issued on 03 May.
                      I logged into the customer portal and raised a free look period cancellation request and received an email stating that I will be contacted within 24 hours. I did not receive any call, only...
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy
                      M
                      mukesh_166
                      from Vadodara, Gujarat
                      May 4, 2023
                      May 5, 2023
                      This thread was updated on May 5, 2023
                      Resolved
                      Report
                      Copy
                      Resolved

                      Withdrawal of PF Fund

                      Dear Sir/Madam,
                      With regards I want to say that My name is Mukeshbhai J Makwana and I was employee of Max life insurance with emp code BDR1173 for the period of Nov 2020 to May 2021, I have resigned the job but I was not able to withdraw my Pf amount because pf no allotted to me does not show in epfo services, I want to know the pf amount for my pf no.

                      So kindly guide me what is exactly establishment code and region...
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy
                      J
                      johntybeerias
                      Apr 27, 2023
                      Apr 27, 2023
                      This thread was updated on Apr 27, 2023
                      Resolved
                      Report
                      Copy
                      Resolved

                      Dear Team,

                      I wish to withdraw my PF amount.

                      I have already mailed to [protected]@maxlifeinsurance.com.

                      There is no response. Pls do the needful.

                      My Emp Id is : TRI0214.
                      Mar 25, 2025
                      Complaint marked as Resolved 
                      Max Life Insurance customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 27, 2023
                      Max Life Insurance Customer Care's response
                      Hi,

                      We regret the inconvenience caused, please share your contact details along with your branch location. Our team will get in touch with you soon.

                      Team Max Life.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        D
                        Draxayani Kulkarni
                        Apr 26, 2023
                        Apr 27, 2023
                        This thread was updated on Apr 27, 2023
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Bangalore

                        Deactivation of POSP code [protected]
                        Pan BBUPK6223P
                        +1 photos
                        Apr 28, 2023
                        Complaint marked as Resolved 
                        Not resolved yet
                        Max Life Insurance customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 27, 2023
                        Max Life Insurance Customer Care's response
                        Hi Draxayani,

                        We regret the inconvenience caused, please share your contact details along with your branch location. Our team will get in touch with you soon.

                        Team Max Life.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          Draxayani Kulkarni
                          Apr 26, 2023
                          Apr 27, 2023
                          This thread was updated on Apr 27, 2023
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Bangalore

                          My PSOP code [protected] is still showing active after my resignation from company.
                          Kindly deactivate and confirm the same ASAP
                          Pan BUPK6223P
                          SP CODE [protected]
                          +1 photos
                          Apr 26, 2023
                          Complaint marked as Resolved 
                          Not resolved
                          Max Life Insurance customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 27, 2023
                          Max Life Insurance Customer Care's response
                          Hi Draxayani,

                          We regret the inconvenience caused, please share your contact details along with your branch location. Our team will get in touch with you soon.

                          Team Max Life.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            Draxayani Kulkarni
                            Apr 26, 2023
                            Apr 27, 2023
                            This thread was updated on Apr 27, 2023
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Bangalore

                            My psop code from max life insurance code is still showing active.
                            Kindly deactivate the same

                            Pan BBUPK6223P
                            SP CODE [protected]
                            +1 photos
                            Apr 26, 2023
                            Complaint marked as Resolved 
                            Deactivate POSP code
                            Max Life Insurance customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 27, 2023
                            Max Life Insurance Customer Care's response
                            Hi Draxayani,

                            We regret the inconvenience caused, please share your contact details along with your branch location. Our team will get in touch with you soon.

                            Team Max Life.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              H
                              Hemeshwar Swargiary
                              Apr 26, 2023
                              May 16, 2023
                              This thread was updated on May 16, 2023
                              Resolved
                              Report
                              Copy
                              Resolved

                              I want cancel my maxlifeinsurance policy no[protected] within freelook period but sales agent not agree to cancel my maxlifeinsurance policy but he says it will be not cancel now.
                              Mar 26, 2025
                              Complaint marked as Resolved 
                              Max Life Insurance customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 26, 2023
                              Max Life Insurance Customer Care's response
                              Hi Hemeshwar,

                              We regret the inconvenience caused. Our team member will connect with you and address your concern in the best manner possible.

                              Team Max Life.
                              Verified Support
                              May 16, 2023
                              Max Life Insurance Customer Care's response
                              Hi Hemeshwar,

                              We would like to inform you that your concern has been resolved and the update has been shared on your registered email ID. Do reach out if there's anything else we can help you with.

                              Team Max Life.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                Dineshkumar214
                                from Delhi, Delhi
                                Apr 12, 2023
                                Apr 13, 2023
                                This thread was updated on Apr 13, 2023
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: village mandkol, p.o. janoli, palwal, haryana -121102

                                Agent cheat with me, not refund our amount last 23.12.2022
                                after beema lokpal complaint
                                Mar 25, 2025
                                Complaint marked as Resolved 
                                Max Life Insurance customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 13, 2023
                                Max Life Insurance Customer Care's response
                                Hi Dinesh,

                                We regret the inconvenience caused. Please share your contact details along with your policy number and our team member will get in touch with you.

                                Team Max Life.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  G
                                  Galaxy A6
                                  Apr 3, 2023
                                  Apr 20, 2023
                                  This thread was updated on Apr 20, 2023
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Pf transfer request

                                  Dear Team,

                                  My self Gaurav Meshram I had made my request to transfer PF account to current organization ON EPFO Portal kindly help to transfer same.
                                  My Pf account number is LDJAL[protected]...
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  1 Comment
                                  Report
                                  Copy
                                  S
                                  Apr 3, 2023
                                  Apr 3, 2023
                                  This thread was updated on Apr 3, 2023
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: delhi

                                  We not received our policy bond papers
                                  Mar 26, 2025
                                  Complaint marked as Resolved 
                                  Max Life Insurance customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 03, 2023
                                  Max Life Insurance Customer Care's response
                                  Hi Satish,

                                  We regret the inconvenience caused. Please share your contact details along with your policy number and our team member will get in touch with you.

                                  Team Max Life.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit