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Max Life Insurance Complaints & Reviews

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Updated: Oct 31, 2025
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Max Life Insurance reviews & complaints page 4

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G
Gourav N
from KOLKATA, West Bengal
Mar 22, 2023
Mar 23, 2023
This thread was updated on Mar 23, 2023
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Hi Max Life Insurance,

I have been getting calls from Rahul Bansal, Pooja Sharma and Ravi Joshi to remove agent code and get commission of 2 lakh by doing 2 policies. They had my Confidential details related to my Max Life policy, hence I trusted them and got duped.
I have lost faith in you. Such inefficiency and lack of data security. I will cancel my policy straight away!
My registered email ID: [protected]@gmail.com
Will you plz take legal action?
below are the contact details:
Rahul Bansal: [protected]
Pooja Sharma: [protected]
Ravi Joshi: [protected]
Mar 23, 2023
Complaint marked as Resolved 
Please hold on the complaint for 10 days. I will need sometime to share detailed information on this issue.
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Mar 23, 2023
Max Life Insurance Customer Care's response
Hi Gourav,

We regret the inconvenience caused. Please share your contact details along with your policy number and our team member will get in touch with you.

Team Max Life.
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    R
    Raghul0807
    from Theni, Tamil Nadu
    Mar 10, 2023
    Mar 11, 2023
    This thread was updated on Mar 11, 2023
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    Dear Team,

    I Was Worked in Max Life Insurance from August 2016 tp 2018. Now I Need to Withdraw my PF. In EPFO the the Passbook and Withdrawn option is not Available. Kindly Help me Regarding this.

    NAME : RAGHUL.M
    EMP No :MDR0257
    MAIL : [protected]@gmail.com
    Mar 26, 2025
    Complaint marked as Resolved 
    Max Life Insurance customer support has been notified about the posted complaint.
    Verified Support
    Mar 11, 2023
    Max Life Insurance Customer Care's response
    Hi Raghul,

    We regret the inconvenience caused, please share your agent code and contact details along with your branch location. Our team will get in touch with you soon.

    Team Max Life.
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      D
      Deepaaj
      Feb 23, 2023
      Feb 26, 2023
      This thread was updated on Feb 26, 2023
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      I got a call yesterday from a lady stating that she is from Max life insurance and she stated my policy details along with other things which were correct. She said my policies are having bonuses which are being credited to the agents. To stop doing so I need to link the policy with my customer code for which I need to purchase another policy so that i will get a customer code. I sent the documents that she asked and I got a OTP for the new policy. She asked for it and told me to make the payment and share the screenshot. Now I got to know that it was complete fraud. What should I do now. I want the new policy to be cancelled and my premium refunded. Please help me.
      Mar 26, 2025
      Complaint marked as Resolved 
      Max Life Insurance customer support has been notified about the posted complaint.
      Verified Support
      Feb 26, 2023
      Max Life Insurance Customer Care's response
      Hi,

      We regret the inconvenience caused. Please share your contact details and the phone number from where you received the call. This will help us in verification and resolving your concern as soon as possible.

      Team Max Life.
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        S
        Sandeep Bansal 1986
        from New Delhi, Delhi
        Feb 14, 2023
        Feb 15, 2023
        This thread was updated on Feb 15, 2023
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        Applicant name sandeep bansal
        Father name vinod bansal
        Date of birth 23may 1986
        License no 8356287
        Certificate no -
        Type individual
        Business information
        Insurer name MAX LIFE life insurance company ltd
        Agency code: 399386
        Category life

        Kindly delete my pan number in irda portal. Thank you.

        With regards
        Mar 26, 2025
        Complaint marked as Resolved 
        Max Life Insurance customer support has been notified about the posted complaint.
        Verified Support
        Feb 15, 2023
        Max Life Insurance Customer Care's response
        Hi Sandeep,

        We regret the inconvenience caused, please share your contact details along with your branch location. Our team will get in touch with you soon.

        Team Max Life.
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          anilrdrgs
          Feb 9, 2023
          Feb 10, 2023
          This thread was updated on Feb 10, 2023
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          Hi Sir,

          I had 2 policys saving plans both. which i wish to surrender berfore maturity. as i finish my lockin period of 5 yrs. i had already sent request for surrender, and i got call from relationship manager. they asking me to opt for other plans after i surrender these policies. or else they say i wont get full amnt or processing will take time. its a type of blackmail these guys doing. i request you to pls help me to get my process ASAP.
          Thank u
          Mar 26, 2025
          Complaint marked as Resolved 
          Max Life Insurance customer support has been notified about the posted complaint.
          Verified Support
          Feb 10, 2023
          Max Life Insurance Customer Care's response
          Hi Anil,

          We regret the inconvenience caused. Please share your contact details along with your policy number and our team member will get in touch with you.

          Team Max Life.
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            anilrdrgs
            Feb 9, 2023
            Feb 10, 2023
            This thread was updated on Feb 10, 2023
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            Dear sir,
            I had 2 policys savings plan, which i finish the lockin period of 5yrs. now i want to surrender my policy and get the amnt. but maxlife relationship manager is after me to purchase other plan. and giving me silly excuses that surrender process will be slow and i wont get full amnt. i request for you help.
            Mar 26, 2025
            Complaint marked as Resolved 
            Max Life Insurance customer support has been notified about the posted complaint.
            Verified Support
            Feb 10, 2023
            Max Life Insurance Customer Care's response
            Hi Anil,

            We regret the inconvenience caused. Please share your contact details along with your policy number and our team member will get in touch with you.

            Team Max Life.
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              A
              Arshi Shaikh
              from Gurgaon, Haryana
              Feb 5, 2023
              Feb 22, 2023
              This thread was updated on Feb 22, 2023
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              Scam, Lies

              Address: Gurgaon

              18th December, 2022. Md Mahfooz Alam, i received the call from max life, that sir your payment is due, you cleared Rs 35576.72 amount 2200 its something late fine charges after that you can rest pay rest of amount. I have done payment, after that they promised us that we will start your policy. Now when we visited to Koramangala branch to know the status then they said no payment received after that when we asked multiple times then they...
              +1 photos
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              Uvesh5119
              Jan 16, 2023
              Jan 31, 2023
              This thread was updated on Jan 31, 2023
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              Hi..
              I am uvesh mohammad. I worked with max life insurance from 26 july 2021 to 8 july 2022.my employee code was MRT1153. I have been mail many time to HR regarding PF withdrawal. But still now he/she have not single reply yet.. Please resolve this..
              THANK YOU...
              Mar 26, 2025
              Complaint marked as Resolved 
              Max Life Insurance customer support has been notified about the posted complaint.
              Verified Support
              Jan 17, 2023
              Max Life Insurance Customer Care's response
              Hi Uvesh,

              We regret the inconvenience caused, please share your contact details along with your branch location. Our team will get in touch with you soon.

              Team Max Life.
              Verified Support
              Jan 31, 2023
              Max Life Insurance Customer Care's response
              Hi Uvesh,

              As requested earlier, please share your contact details along with your branch location. Our team will get in touch with you soon.

              Team Max Life.
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                R
                Richa Dalwale
                Dec 14, 2022
                Resolved
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                I am getting call for removing the agent code.
                I want to validate if the data shared on the call is correct or not.
                Mar 26, 2025
                Complaint marked as Resolved 
                Max Life Insurance customer support has been notified about the posted complaint.
                Verified Support
                Dec 14, 2022
                Max Life Insurance Customer Care's response
                Hi Richa,

                We regret the inconvenience caused. Please share your contact details and the phone number from where you received the call. This will help us in verification and resolving your concern as soon as possible.

                Team Max Life.
                Verified Support
                Dec 16, 2022
                Max Life Insurance Customer Care's response
                Hi Richa,

                As requested earlier, please share your contact details and the phone number from where you received the call. This will help us in verification and resolving your concern as soon as possible.

                Team Max Life.
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                  S
                  Shaista Yusufi
                  Nov 28, 2022
                  Resolved
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                  Address: Puriniya Lucknow
                  Website: maxlifeinsurance.com

                  I have been sold a policy with false statements and words by a max life insurance company employee Mr. Abhisek Singh of Puraniya branch Lucknow .
                  I have been on my toes complaining everywhere possible to cancel the policy but in vain.

                  The policy no being[protected].
                  I have been sold the policy saying it’s an investment not an insurance policy secondly I will start getting the money back from second year thirdly I will be getting a sum 2500000 after just 13 years.
                  All of which was false.
                  +2 photos
                  Mar 26, 2025
                  Complaint marked as Resolved 
                  Max Life Insurance customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 28, 2022
                  Max Life Insurance Customer Care's response
                  Hi Shaista,

                  We regret the inconvenience caused. Our team member will connect with you and address your concern in the best manner possible.

                  Team Max Life.
                  Verified Support
                  Dec 16, 2022
                  Max Life Insurance Customer Care's response
                  Hi Shaista,

                  We would like to inform you that your concern has been resolved and the update has been shared on your registered email ID. Do reach out if there's anything else we can help you with.

                  Team Max Life.
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                    A
                    ashwini jagannath Mudaraddi
                    Nov 21, 2022
                    Resolved
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                    Resolved

                    Address: Deshpande nagar Hubli, karnatak india

                    I cancelled my insurance policy but still charges are deducting from my account .
                    Mar 26, 2025
                    Complaint marked as Resolved 
                    Max Life Insurance customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 21, 2022
                    Max Life Insurance Customer Care's response
                    Hi Ashwini,

                    We regret the inconvenience caused. Please share your contact details along with your policy number and our team member will get in touch with you.

                    Team Max Life.
                    Verified Support
                    Dec 01, 2022
                    Max Life Insurance Customer Care's response
                    Hi Ashwini,

                    As requested earlier, please share your contact details along with your policy number and our team member will get in touch with you.

                    Team Max Life.
                    Verified Support
                    Dec 02, 2022
                    Max Life Insurance Customer Care's response
                    Hi Ashwini,

                    We haven't received any contact number from you. Please let us know your contact details along with your policy number so that we can assist you further. You can also give us a call on our toll-free number[protected]/[protected].

                    Team Max Life.
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                      N
                      Nishtha1408
                      from AMRITSAR, Punjab
                      Oct 31, 2022
                      Resolved
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                      I received too many calls regarding the premium from Max Life Company. I have told the reason for non payment of premium more than 10 times but they are still calling and ask the same thing. I am a working woman and got disturbed again and again due to their calls. I have attached the screenshot of the calls received from the company in a single day.

                      I request you to resolve this problem.

                      From
                      Nishtha Aggarwal
                      +1 photos
                      Dec 4, 2022
                      Complaint marked as Resolved 
                      Max Life Insurance customer support has been notified about the posted complaint.
                      Oct 31, 2022
                      Updated by Nishtha1408
                      Complaint for receiving too many calls from company
                      Verified Support
                      Nov 01, 2022
                      Max Life Insurance Customer Care's response
                      Hi Nishtha,

                      We regret the inconvenience caused. Please share your contact details on which you have received this call. This will help us in verification and resolving your concern as soon as possible.

                      Team Max Life.
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                        R
                        Rupendra Prasad
                        Oct 29, 2022
                        Resolved
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                        Dear Sir / Mam

                        I have taken a life insurance agency code from your company which was terminated on 28 jan 2022. My agent code is MAX987408 and Pan no is DCXPP4703F .
                        Please provide me NOC and release my pan card.
                        Thank you

                        Regards
                        Rupendra Prasad
                        Email id - [protected]@gmail.com
                        +2 photos
                        Dec 1, 2022
                        Complaint marked as Resolved 
                        Max Life Insurance customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 31, 2022
                        Max Life Insurance Customer Care's response
                        Hi Rupendra,

                        We regret the inconvenience caused, please share your contact details along with your branch location. Our team will get in touch with you soon.

                        Team Max Life.
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                          johntybeerias
                          Oct 28, 2022
                          Resolved
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                          Resolved

                          Relieving letter

                          Good morning team.

                          My emp id is TRI0214.

                          My last working day was[protected].

                          It's been 55 days from my last working day. Still i didn't receive my relieving letter.

                          Many times I wrote mail to HR 4 u team. But no response from them.

                          They repeatedly update the status of my F& F settlement. But they doesn't update or share my relieving letter.

                          Pls...
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                          R
                          Ritu549
                          Oct 17, 2022
                          Resolved
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                          Resolved

                          I received a call from max life insurance from lady from Max life insurance Security division. She mentioned correct numbers of my Max policy and said that the agent was claiming a bonus on my behalf but she can lodge a complaint if i want to claim the bonus myself. She forwarded the call to internal teams to whom I should share my details in order to remove the agent code. Then the person asked me to share the OTPs received in order to raise a complaint. He made it sound very urgent that the deadline was 5pm today or else the bonus will be claimed by the agent. I received a call from IGMS talking about the concern regarding agent removal from my policy. He asked me to share the documents such as PAN, Aadhar, passport size photo and cancelled cheque. I was asked to share these documents via whatsapp. He then calculated all the dues and came up with a figure of 8 lakhs plus which the agent was claiming on my behalf. He said the only way out was for me to buy another policy online and get rid of my agent code.
                          I am very worried as I have shared the OTPs and my documents. Also they said as per my age the premium would be too high so let us register on my family members name. Then they asked all the details for my daughter.

                          Caller number: [protected], [protected], [protected], [protected]
                          Caller name: Aman Saxena, Abhishek Verma

                          Please take necessary action against this fraudlent activity and help me seucre my details.
                          Nov 21, 2022
                          Complaint marked as Resolved 
                          Max Life Insurance customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 19, 2022
                          Max Life Insurance Customer Care's response
                          Hi Ritu,

                          We regret the inconvenience caused. Please share your contact details on which you have received this call. This will help us in verification and resolving your concern as soon as possible.

                          Team Max Life.
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                            Natraj b
                            Oct 9, 2022
                            Resolved
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                            Resolved

                            Address: Panjagutta, Hyderabad

                            Hi sir/Mam
                            This is Natraj
                            I am an previous employ of Max life insurance my employ id:HYD2588, worked as an AADM in Panjagutta, Hyderabad branch from 16 March 2020 to 15 th March 2021, i have applied for pf money through online, the company has rejected my appeal saying that company has settled my account, i didn't get any settlement amount, i request you to release my pf amount balance as soon as possible, as my financial condition is not good enough
                            Mar 26, 2025
                            Complaint marked as Resolved 
                            Max Life Insurance customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 09, 2022
                            Max Life Insurance Customer Care's response
                            Hi Natraj,

                            We regret the inconvenience caused, please share your contact details and our team will get in touch with you soon.

                            Regards,
                            Team Max Life.
                            Verified Support
                            Oct 10, 2022
                            Max Life Insurance Customer Care's response
                            Hi Natraj,

                            We have noted your query. Please write to [protected]@maxlifeinsurance.com and the team will get in touch with you.

                            Regards,
                            Team Max Life.
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                              muralievr
                              from Chennai, Tamil Nadu
                              Sep 27, 2022
                              Resolved
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                              Team, Today I received a call from Max life asking to get remove the agent code from my policy . He said like your every year bonus amount is getting credited to agent .For that they said to pay some amount . What should I do . Is that true that my bonus amount is credited to the agent ? I started on 2014 and it time for 8 years term. I never get the yearly bonus till now. What should I do

                              Please guide me on this
                              Nov 2, 2022
                              Complaint marked as Resolved 
                              Max Life Insurance customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 28, 2022
                              Max Life Insurance Customer Care's response
                              Hi,

                              We regret the inconvenience caused. Our team member will connect with you and address your concern in the best manner possible.

                              Regards,
                              Team Max Life.
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                                chinni raaj
                                Sep 15, 2022
                                Resolved
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                                Resolved

                                Address: 4-2-227/2

                                My pan num is BANPR8117B i worked in axis bank ltd as a Dy manager & i resigned the job on April 6th 2020.
                                I want my noc from Max life Insurance asap.

                                Thanks & Regards
                                Raj kumar sharma
                                Pan No BANPR8117B
                                mail id is [protected]@outlook.com
                                Oct 17, 2022
                                Complaint marked as Resolved 
                                Max Life Insurance customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 16, 2022
                                Max Life Insurance Customer Care's response
                                Hi Raj,

                                We regret the inconvenience caused, please share your employee code and contact details along with your branch location. Our team will get in touch with you soon.

                                Regards,
                                Team Max Life.
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                                  Abhinav Borkakaty
                                  Sep 12, 2022
                                  Resolved
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                                  Resolved

                                  I, Abhinav Borkakaty, Employee Code GUW1257 am trying to surrender my PF. i had worked with Max Life from 2nd November 2020 to 30th May 2022. At EPFO site I am not able to view my PF nor able to surrender it..
                                  Kindly assist.
                                  Mar 26, 2025
                                  Complaint marked as Resolved 
                                  Max Life Insurance customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 13, 2022
                                  Max Life Insurance Customer Care's response
                                  Hi Abhinav,

                                  We regret the inconvenience caused, please share your contact details along with your branch location. Our team will get in touch with you soon.

                                  Regards,
                                  Team Max Life.
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                                    suchi2k
                                    from Bengaluru, Karnataka
                                    Sep 8, 2022
                                    Resolved
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                                    Resolved

                                    Fraud call from Max security

                                    Address: Bengaluru

                                    I received a call from (m[protected] from lady saying her name was Ritika and that she was from Max life insurance Security division. She mentioned correct numbers of my 5 Max policies and said that the agent was claiming a bonus on my behalf but she can lodge a complaint if i want to claim the bonus myself. She created a file number and complaint number and asked me to call one Mr Prem Prajapati at (m) [protected] and share these details...
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