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Medi Assist India Complaints & Reviews

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Updated: May 10, 2024
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Medi Assist India reviews & complaints page 59

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S
syedb97557
from Bengaluru, Karnataka
May 3, 2010
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Incorrect Patient name updated in their record and refusing for cashless hospitalization

Address: Chennai, Tamil Nadu

Hi,

I have a valid insurence with ICICI Lombord (MediAssist is TPA) for my father (i am employee of Wipro and took parental insurence) from 01/12/2009 till 11/30/2010.

My father has got heart attack in Jan 2010 and MediAssist re-imbursed the amount after deducting 10% of co-pay.

After few check-ups in hospital, doctor suggested to go for Angiogram for my father and i applied for cashless hospitalization...
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R
ramjilal swami
from Mumbai, Maharashtra
Apr 16, 2010
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non payment of my medical claim No. CCN#740391

Address: Jaipur, Rajasthan

I have madical policy of your company since 2004 and my policy No. is 120300/48/06/21/70000193 sir since 2007 i am making claim of my medical expencess which were spent by me at SMS Hospital Jaipur and all the document regarding medical claim has been sent to you time and again and also since 2007 i am making my claim or sending you reminder in this regard but till today nothing has been done by you and inspite of so many representation sent...
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Vimal Navin Parekh
from Mumbai, Maharashtra
Feb 23, 2010
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Non Reply of Our Letters based on settlement advice sent by them.

We have medi claim Insurance with New india Insurance & their TPA is MEDI ASSIST INDIA TPA PVT. LTD. our family policy number is 141600/34/09/11/00004063 & claimant name is vimal Navin parekh WITH MEDI ASSIST CLAIM NO. 1549512

Our above claim is settled by company with a letter mentioned that company will not do any clerification after 7 days of settlement advice letter date. We have wrote 2 letters to this company...
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Rajesh vernekar
from Bengaluru, Karnataka
Feb 18, 2010
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claims not settled

On December 14, 2009 my father had an MI which was treated at daksata hospital and Kle prabhakar kore hospital Belgaum. During that time i was told that cashless service will take time. As my father wanted an urgent angiography i paid the hospital bills in cash thinking that i will claim for the bills later on.and is submitted the bills on December 31st 2009 to mediassist for the claims, but till to date i have not received any information...
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A
anupamsingh82
from Pune, Maharashtra
Jan 12, 2010
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Non Settlement of Claim

Hi

My name is Anupam Singh and my Medi Assist ID no Is- [protected]. I am working for HSBC and my policy falls under Medi Assist's corporate insurance category. I have submitted all the documents to my company HR manager 2 months ago and they have forwarded all to Medi Assist, but till I did not get any response regarding my claim , so please tell me when will i get the my claim money?

I am mailing them everyday...
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V
Vijay Kumar
from Gurgaon, Haryana
Nov 24, 2009
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CLAIM NOT SETTLE BY MEDI ASSIST

Hi

My name is Vijay Kumar and my Medi Assist ID no Is- ID NO[protected] and policy no- 1306/[protected], i have submitted all the documents in Delhi head office(Sant Nagar , East of Kailash) on 8/9/09, but till i dont get any response regarding my claim , so please tell me when will i get the my claim money?

i m not getting any reply from medi assist.

I have submitted all the documents more...
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R
ranajit_cc
from Mumbai, Maharashtra
Oct 22, 2009
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Non clearance of bill and harresment by Medi Assist

Date- 22/10/2009
This information I am sharing to all as a well wisher.

My mother was hospitalised in Ruby General Hospital-Kolkata for a major gyneacological sugery on pre-authorisation from Medi Assist on[protected]. The hospital had initially estimated around Rs.69000/- and had got pre-approval of Rs.45000/-. Because of diabetic problem of my mother, post-surgery condition was quite critical and she was treated for...
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sameer vora
from Mumbai, Maharashtra
Oct 1, 2009
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non settlement of claim

we have applied for reimbursment of medi claim.medi assist is tpa for new india assurance co ltd..each time they raise new query.its more than 2 months time..panel doctor raises query everytime while all the papers are with them only.patient aged 73years has to run to doctor for the papers.we requsted medi assist to inform us what papers needed by them at once..but in vain......
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Sam
from Mumbai, Maharashtra
Aug 19, 2009
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Non response for cashless policy

I have been trying for the last two days to get Medi Assit to give me an approval so that we can do tests recommended by the hospital. I dont think Medi Assit is serious about giving approval as they keep asking for new reports and telling me that the fax is missing or not received properly.
Everytime I try to fix something, they come-up with a new excuse.

I feel the company is nothing but a front used by insurance...
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C
Chandra Mohan Sharma
Aug 7, 2009
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Claim

I HAVE SUBMIT ALL DOCUMENTS WITH CLAIM FORM ON[protected] AT SANT NAGAR DELHI OFFICE BUT STILL I DIDN'T GET ANY REPLY FROM MEDI ASSIST.
PL DO NEEDFULL AS SOON AS POSSIBLE....
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R
Ravi Rajkrishna
Jul 13, 2009
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About the Claims

Please never ever take any Insurances which have Medi Assist as their TPA.
I was waiting in the Hospital for 2 days to get my Cashless approved by them, in these 2 days I spend nearly Rs.1000 to enquire about status to Medi Assist call center from where I used to get responses from call center in the Trained Recorded messages asking same details again & again, finally aproval never came.

Story never ends here, If...
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Ravi Kumar
from Bengaluru, Karnataka
May 28, 2009
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Medi Assist worst ever service I had seen

Dear reader,

If you want peace of mind with cashless claim, please don’t go with Medi Assist TPA.

We ( I, my wife and new born baby) had to wait in the hospital lobby for 8 hours; thanks
to Medi Assist’s lethargic inhuman service! The fax for enhancement of the cashless claim was sent at around 4:00 PM. Every hour, I was calling the customer service of Medi Assist and the hospital administration...
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RAJIV KUMAR JHA
from Mumbai, Maharashtra
May 19, 2009
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Change of name in cheque issued

I submitted the Bills related to my mother's hospitalization to Medi Assist Bangalore, Things were fine and the amount was settled. But they issued the cheque in the name of My father who is no more. I sent back the cheque for change of name, asking to give it in the name of patient.
Later on submitted the death certificates of my farther to them ( on 11.04.09 ), . Thereafter I am following up for the same daily and they are not...
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S.S.Jeyakkumaran
from Chandigarh, Chandigarh
Jan 19, 2009
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Health Insurance Denial

Denial of My Health Insurance Claim by TPA Mediassist

Claim No. Received On Policy Number Policy Holder Relation MAID Beneficiary Clm Type Clm Amt App Amt Claim Status
1317653 07 Oct 2008 16:47 710405/34/07/11/
00001826 S S Jeyakkumaran Mother [protected] S Malar Mani Reimburs 23418 0 Denial Reveiw Waited



This is with reference to my claim submitted for reimbursement of...
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