Claimed

Micromax Informatics Complaints & Reviews

www.micromaxinfo.com

1.8

Updated: Oct 6, 2025

Complaints 10144

Resolved

3252

Unresolved

6892

So far, so good. Micromax Informatics is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Micromax Informatics will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to Micromax Informatics

Having problems with Micromax Informatics?

File a complaint and get it resolved by Micromax Informatics customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mobile Handsets

Micromax Informatics

Micromax Informatics reviews & complaints page 22

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: New Delhi, Delhi, 110015

This has reference to job sheet number[protected]-29483632 of micromax mobiles service centre repaired on month of july'2017 by informing us that they have to replace the mother board and i agreed on this. But when they return the phone after repairing i have checked the imei number of my mobile and it remain same. How is it possible that imei number remain same after replacing mother board? But as i dont have time to revisit the repair centre to complaint about the same i ignore by saying to myself that my mobile is running now forget everything. But just after 4th month of repairing same problem occurred and when i reached to micromax service centre they are saying that they will charge again for repair of mobile and they have replace the motherboard last time. I am aware of the fact that if old motherboard replaced with new motherboard then imei number must change and if imei number remain same then it is obvious that they dont replaced the motherboard.

I really dont understand why i should i pay again for faulty motherboard whereas it should be replaced earlier. Please interfare in the matter & do the needful urgently.

Micromax Informatics customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Meerut, Uttar Pradesh, 250103

Website: [email protected]

Dear sir/mam..., there was a problem of charging and power keypad in my mobile, which i had given to corrected the service center on 24/11/2017 which has not yet been corrected and neither have any responses, i think the service center has spoiled my mobile. You are requested to give my mobile as soon as possible and if my mobile is defective then give me a new mobile.
Service center = [n040950]m/s shanu enterprises/ d-22, 23 ground floor metro plaza delhi road meerut - 250002/ tin no - [protected]/ tel. No - [protected]/ mobile no-[protected].

My mobile is in guarantee [ purchase date 12/01/2017 in rupees 6800], micromax q465 model code:[protected] myjobsheet no-n[protected]. M - imei1:[protected], s-imei2: [protected]

I have compiled it consumer affairs, whose compilation number is 541964

From

Arti
Shivpuram mohkampur meerut uttar pradesh
Mobile no-[protected]
Pin - 250103

+1 photos

Micromax Informatics customer support has been notified about the posted complaint.

View replies

V

venkatesh tukaramappa

from Chennai, Tamil Nadu

Dec 18, 2017

When charging device is over heating too much and operating about 05 min heating problem starting and also battery draining very fast. This device is
4000 mah battery, it is not enough for a day. Please look in to the problem
and give solution at the earliest.

Please inform the solution for over heating.

V

Vinay Vinn

from Bengaluru, Karnataka

Dec 18, 2017

Micromax canvas xpress 2 e313 touch display is brokend

I

Imʀʌŋ Asʜʀʌʆ

from Purwa, Uttar Pradesh

Dec 22, 2017

Micromax care bhi gaye the lekin wahan pe sahi se phone check nhi kiya shayad
Abhi bhi zyada charging khichti hai aur heat bhi karta hai

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

Dear customer care,
I say that i order a cell phone. Then i was received a partial through postman on (04/12/2017). And when i open these partial then i got some statue of god and its related. This partial send by s. K. Enterprises c/o - cpm delhi g. P. O - 110006 ph - [protected]. And dealer ph - [protected], [protected]
So plz i request you my cell phone will give me otherwise my money will be return.

Micromax Informatics customer support has been notified about the posted complaint.

View replies

S

Saaquib Sayyed

Dec 18, 2017

I have lodged a complain with them month ago to replace the defective part of the LED which is under warranty (6months old), they are just fooling everytime saying they are working on priority.
Please can someone help me to escalate this with the higher-ups as I dont want to use the LED now & if possible want my money return.

she say I am from micromax - Comment #2950553 - Image #0

she say I am from micromax - Comment #2950553 - Image #1

she say I am from micromax - Comment #2950553 - Image #2

S

Shyam Pahurkar Patil

from Mumbai, Maharashtra

Dec 18, 2017

Myself Shyam Pahurkar from maharashtra and i m complaining about camera unstability ...give camera stabilization from software update to Micromax Canvas Spark 3 Q385.

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Ranchi, Jharkhand, 834001

Website: Consumer complaints

I had gone to customer service center situated in ranchi raospa tower and given him my micromax mobile e471 blacke dated on 26/07/2017. But the number and cel fones are given in form no connectivity said wrong number.. And cannot tuned with the given number that is [protected].
I want my cell return in any cost that problem is only in imie invalid from the purchasing date..
If not solved i will go to the consumer forum and logged a fir against company and seevice care too.

Regards
Sumita ganguli
[protected]

Micromax Informatics customer support has been notified about the posted complaint.

Dec 07, 2017

Updated by Rajeev Ganguli When i could recieve my phone they are not solving the issue..
Ranchi service center
Rospa tower
ASc

Dec 07, 2017

Updated by Rajeev Ganguli Whenever i go to service center they give us time for 99 days...and no any contact number could be connect.

Plz complaint aginst
Ranchi service center
Max care
Rospa tower

View replies

B

balnarsimlu

from Hyderabad, Telangana

Dec 18, 2017

Warranty service take 2 Months My problem coming from[protected]
next day i.e.,[protected] submitted service center but today
not complete service. I approach to legal opinion
go to Consumer Court., and go to Media and NTV Channel through out India given that media no one take Micromax Company.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 521230

If i reboo my phone my software is going yjen i met a service center and buy with 200 rupees and all always showing play store sevices problem and i unable to fix the problem and always starting problem means power on the phone plz help to slove this problem model number is aq4501 this problem facing by me for every 15 days contact me at [protected]@gmail.com or [protected]

+1 photos

Micromax Informatics customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Jaipur, Rajasthan, 302002

Dear sir,
Mobile is not working properly. It being hanging after some time again and again. I have saw in company to mobile. They completely restored it and software is replaced. But problem still not solved and other problems are appearing now like sms, alarm, update, reboot, hang, licence of app not available,
As per problem the service engineer is not trained.
Please resolve my problems.

Saw in service center:-
Name :-sagar, mukesh
Address:- micromachining service center, 1st floor, ganpaty plaza, mi road, jaipur
—
Customer detail,
Name mohammad hamza
Address 1/29 van vihar housing board colony eidgah delhi by pass road jaipur

Micromax Informatics customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 201005

Website: Micromax

Dear sir,
I purchase a micromax infinity mobile 10, 600, and and till date i searched that mobile in online site they sell in around 9200 max,. And after that i tell that thing in shop, they said online mobiles are repaired or faked, that is true,, tell me [protected]..
Another i complained all micromax stores and websites, give me my money back, that's it,

Micromax Informatics customer support has been notified about the posted complaint.

Dec 02, 2017

Updated by Rawat S Manoj Wts my fault, y ur dealer charged me high by market rate

Dec 13, 2017

Imʀʌŋ Asʜʀʌʆ's response Battery problem

View replies

R

Rawat S Manoj

from Noida, Uttar Pradesh

Dec 2, 2017

All are ur fault sir, sir price not issue but thay said online market is cheap because thay sell repaired handset, or over warranty sets, ...
Is this true

Rawat S Manoj's [Complaint's author] reply, Dec 2, 2017

I have a recorded video, shop keeper told me that, I shared that video websites and all social sites, that's it

I

Imʀʌŋ Asʜʀʌʆ

from Purwa, Uttar Pradesh

Dec 15, 2017

Micromax care balrampur me dikhayen lekin shayad wahan pe sahi se phone check nhi kiya abhi bhi phone ki charging nahi rukti please dhyaan dijiye

canvas infinity - Comment #2949126 - Image #0

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh, 500016

Website: www.micromaxinfo.com/support-center

With respective of above subject i want to raise a compliant on my handset as it is not good product from when i bought form vendor. It is having continuous problems like... Over heating, frequently switched off, not catching signals. So many times i gave to service center so many times. But these issues are solved for temporarily. Please arrange new hand set otherwise clear my issues without interruption.
Raja babu,
[protected].

+1 photos

Micromax Informatics customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Rajkot, Gujarat, 361220

There is fault in my phon related camera so i have submit my phone at micromax service center rajkot date:- 31/10/2017.
After that they reply me that phone will be ok in next 7 days but till now phone is not repaired by them and every time just one answer sapare patrs are not available with us so it will be done in next 7 days but till not done.
Please do needfull
Job no. :- w[protected]

Micromax Informatics customer support has been notified about the posted complaint.

Dec 03, 2017

Sanjeev_pingo's response mobile no. [protected]

View replies

S

Sanjeev_pingo

from Alot, Madhya Pradesh

Dec 4, 2017

On 2017 January 1, at 4:30 PM someone stolen my phone which i gifted to my mother.
micromax a106
IMEI NO. [protected]

micromax q427 mobile - Comment #2937147 - Image #0

S

SYED GUFRAN AHMAD

from Anta, Rajasthan

Dec 5, 2017

After sale service is very bad

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Thiruvananthapuram, Kerala, 695583

Website: www.micromaxinfo.com/support-center

Hi team,

I was using a micromax dual 5 phone which i purchased from flipkart on
11th june-2017 for rs 24, 077.

On september 29th around 5:30 pm, while i was on a call the screen went blank. I rebooted the device several times but the screen didn't display anything. After couple of days i went to micromax service center in trivandrum, kerala to get my phone repaired. They confirmed that they don't service micromax dual 5 phone at their service center as being an elite handset. The people at the service center suggested me to take my phone to a service center in ernakulam, kerala as that's the only center where my phone can get repaired or they recommended me to call the micromax service center ([protected]). As ernakulam, kerala being far, i decided to callt the micromax customer care. Till today i have called more than 100 times and still there is no update. I have been always told to get a callback in 2 hours from their senior which almost i never recieved. Finally, i received a call from some technician raj, who took all my phone details and inforrmed that i will be getting a confirmation email, which i haven't received it yet. I am still calling customer care to get some details but still i am getting a response to get a callback within 2 hours which i haven't received it yet. This is the worst service i have experienced. I want my money back so that i could get a new phone as my work is getting hampered.

Handset details:

Micromax dual 5 (Champange, 128 gb)
Imei/serial no : [protected], [protected]
Contact number : [protected], [protected]

Micromax Informatics customer support has been notified about the posted complaint.

View replies

A

Ashwin Wankhade

from Chennai, Tamil Nadu

Dec 6, 2017

I will never buy anything from micromax in future

akelabharat's [Complaint's author] reply, Dec 7, 2017

Hi Ashwin,

Even my friends told me not to buy micromax, but specs were good, so for my bad I bought one. Now I am still chasing. now if they are taking these many days just to pick the phone. I am not sure how long they are going to take to return it :(

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 401105

I bought yu rekha plus yu5510a from ebay on month of jume it suddenly got off and was not able to switch on my mobile on 13th november. So i visited m/s aastha enterprises phone care centre, authorised as micromax service centre at miraroad mumbai and they submitted my mobile on 15 november their and got job sheetno-w[protected]-2816 i have been calling them many time they said it's at head office. I started calling at micromax customer care on [protected]
And finally after two month i get new mobile against my yu rekha plus yu5510a which was micromax q4311 on 4 nov at evening 6pm on saturday.
I check the mobile on sunday there was problem in touch and i visited to service centere again on tusesday they told me its a software problem and they flash new software again give it to me but after few hour there was same problem so next day i visited to service centre again gaain the submitted my mobile and get me jojsheet w[protected] and now till date i had not received the mobile.
When i call to service center at aastha enterprise at mira road the told me that same answer mobile had not come. And now when i call to customer care number on [protected] they told me me we had all read delivered my yu5510a mobile.
Let is know if you had delivered my own yu rekha plus yu5510a then why did they give me micromax q4311??? Which was in faulty condition

Now when i call customer care and service centre then no satisfying answer they give useless answer and without listen my query they cut the call..
Worst customer support
Worst service
Very bad or poor service no one should not go for micromax

Micromax Informatics customer support has been notified about the posted complaint.

Nov 29, 2017

Updated by sachinargekar123 To all all i had mail but no reponse from them also ved bad servvice from Micromax
divya.[protected]@micromaxinfo.com rahul.[protected]@micromaxinfo.com r.[protected]@micromaxinfo.com sachin.[protected]@micromaxinfo.com [protected]@micromaxinfo.com
Micromaxinfo Info rahul.[protected]@micromaxinfo.com vikas.[protected]@micromaxinfo.com sumeet.[protected]@micromaxinfo.com sumeet.[protected]@micromaxinfo.com
Bought Yu Rekha Plus yu5510A From Ebay on month of june it suddenly got off and was not able to switch on my mobile on 13th november . so I visited M/S AASTHA ENTERPRISES phone care centre, authorised as micromax service centre at Miraroad Mumbai and they submitted my Mobile on 4 Sept and their they give me job sheetno- W[protected]-2816 . after several days I have been calling them many time they said mobile is head office. I started calling at micromax customer care on [protected] .
And finally after two Month i get new Mobile against my Yu Rekha Plus yu5510A which was Micromax Q4311 on 4 november at evening 6pm on saturday.
i Check the Mobile at night on sunday there was problem in Touch and senser and i visited to Service centere again on Tusesday they told me its a software problem and they flash new software again give it to me but after few hour there was same problem so next day i visited to service centre again and they submitted my mobile again and get me jojsheet w[protected] now till date i had not received the mobile .
So when i call to service center at Aastha Enterprise at mira road the told me that same answer mobile had not come it is at hedd office you call to customer care .And now when i call to customer care number on [protected] they told me me we had all read delivered my Yu5510A mobile .
Let is know if You had delivered My Own Yu Rekha Plus yu5510A then why did they give me Micromax Q4311 ?????? which was in faulty Condition
and Still Fauly Mobile is Also not repair till date
Now when i call customer care and service centre then no satisfying answer they give Useless answer and without listen my query they cut the call..
Worst customer support
Worst service
Very bad or poor service one Should not go For Micromax I think all manage of this unit is also helpless and making fool to other
I Request you to pls give my my own Yu Rekha Plus yu5510A instead if micromax q4311

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 380015

Hello
I own a micromax canvas 5 phone which i bought over an year ago. Recently my phone got dead and i was not able to start it even though while charging a red light was showing.
I submitted the phone for check up who told me that there is a problem in the fpc. Firstly i could not understand what it was so i went back. He told me that it would just take half an hour to solve it but still i said i should go back and check. Please note the phone has not been opened anywhere except the micromax authorized service center.
I came again on oct 26, 2017 and i submitted the phone for that problem to be solved. The concerned person there gave me a job sheet saying they do not have the parts.

Since then i called about 50 times, i went to the office for 4-5 times physically everytime hearing that the issue has not been solved fully. After sometime they said that the fpc issue has been solved but still the phone is not working. Then they said there is problem in the mother board.

Everytime they used to say come tomorrow or it would be solved by a particular date, it did not.

Finally, on nov 25, 2018 they gave a call that the phone has been finally solved ad you may come to collect it after a whole month.
They charged 1, 650 totally. I saw that the phone's data has been erased, there was software update however no such intimation was given to me that they will erase the data.
Then i checked the bill. I was billed for a software update, mechanical repair and 'electro-mechanical' and soldering.

Now i suspect some foul play here. How could such a small thing like update and soldering take one month?
Why did they say that there are issues in the motherboard and they changed it but they did not charge for it?
I suspect that the phone was ready in a few days only and all this while they were using it for their own benefit.

Resolution expected: i want full refund of my billed amount, compensation for this delay of one month when i could not do my daily activities and an action against the service center owner.

Details of the case
Phone imei no:[protected]
Concerned service center: dev enterprise, near mansi circle, vastrapur, ahmedabad, gujarat
Contact no of the service center: [protected]
Invoice no: 4022

Micromax Informatics customer support has been notified about the posted complaint.

View replies

A

aazizur

from Patna, Bihar

Nov 28, 2017

I had submitted the mobile on micromax service center Gaya(Bihar) approax three months ago but right now mobile is not delivered and service center is close from last two month.I try to call but its number is switched off.
Regards
Azizur Rahman
Mob: [protected]

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 500035

My barcode no. S[protected] dated:[protected]
Since not repair and not receive my phone to day on wards
Any time ask service centre not received that part from my head office
When i was received my device
And also my compliant news paper and t. V channel
Give a head line precaution micro max mobile
Please solve or not solve go to consumer court

Micromax Informatics customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu, 600034

I went to micromax service center near kodambakkam bridge on 25th nov 2017 and waited around 50 mts for service purpose. While i went they called token 26 and mine token no for 29. They have 6 counters and only 2 counters only working. Also some people come and without token they have attended the problem. While telling they told lot of story. My mobile under warranty and not repaired till now. Need solution o urgent basis.

Regards
C. Sankar.

Micromax Informatics customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Website: http: //mifeedback.micromaxinfo.com/feedback/index.php?u=Ebzl53

Repeated request to your website and micromax website the replacement did not occur till date. Already the phone lies 67 days in your service centre for 3rd repairing.net access not occur. Touch screen replacement is not up to date and problems lies same.net disappear as and when. All sims did not access. Lost its outlook by service men for repeated repair. Lost its identity by changing of motherboard. Now what remains to change. Change us by service men. Within first 200 days it lies 67 days in your s. Centre. My net packs lost its validity twice for not accessing net. So last word is i am not ready to carry any more this set. My time and money is valuable then you. Please replace immediately.

Micromax Informatics customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra, 400095

I am complaining because i have given my micromax (X512) mobile at bhagwati mobile showroom in mumbai, borivali west
They have taken more than 20 days just to resolve my battery issues
I have spent 400 rs in travelling for the 800rs mobile
They have given me false promise
First they said me that i will get it done in two days then they called me back upfrontly and said it will take one week more. Then i waited for one week and when i got my mobile back they handed me the same old battery as my mobile was valid for exhange warranty of 3 months
. I tried to talk even the senior executives there but they dont have the sense to talk to their customer they are rude at behaviour. Still i dint got my mobile please do the needful

This response is unfair because we are mobile shop owner and i personally being the owner of this shop i will not sell micromax mobile to my customers as gallery is not doing their job right
I would like a written statement explaining your company's position and what you will do about my complaint.

I look forward to hearing from you as soon as possible to resolve this problem. If i do not hear from you within 2 days i will file complaints with the appropriate consumer agencies and consider my legal alternatives. I am enclosing copies of my receipt. I may be contacted at the above address and phone number.

+2 photos

Micromax Informatics customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Jharsuguda, Odisha, 768218

Please no one should buy micromax phones.
Worst mobile handsets
Worst customer support
Worst service

I have got 2 phones one is doodle 3 and another is a290
A290 charging a290 is nightmare
From the time i have purchased it
I am regretting.
It would have been better to purchase chinese phones then micromax.
Micromax causes such inconvenience.
# company

+1 photos

Micromax Informatics customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Panipat, Haryana, 132103

I'm not getting any ota update for yu yureka black but nougat update is available for yu yureka black provided by the company i'm also visit nearest micromax service centre but they told me that they have no nougat update for my yu yureka black so now what should i do now please help me to getting my update company promise at phone releasing time he must provide the nougat update for her coustmer

Micromax Informatics customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 122015

Micromax is the worst company
Hello
This is ritik gupta.
I give my yu5510A mobile in customer care service in 9 october 2017 and my phone not return now when i call customer care then no satisfying answer they give and without listen my query they cut the call..
I called them many times but same answer they give that its not in my hand i forward your complain bt no message i receive from customer care again i want to tell, micromax is the worst company.

Micromax Informatics customer support has been notified about the posted complaint.

View replies

K

Khyathi karri

from Mysore, Karnataka

Nov 27, 2017

We bought tv last year. We have extended warranty for 3yrs. attached invoice. TV remote not working. Please help

they are not returning my handset - Comment #2930244 - Image #0

P

Prabakaran karan

from Hosur, Tamil Nadu

Nov 27, 2017

Service center guys said not matching imei number

they are not returning my handset - Comment #2930372 - Image #0

they are not returning my handset - Comment #2930372 - Image #1

they are not returning my handset - Comment #2930372 - Image #2

R

rohitmaurya904

from Tehri, Uttarakhand

Nov 28, 2017

Not Chang my model phone

they are not returning my handset - Comment #2932612 - Image #0

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: Agra, Uttar Pradesh, 282007

I purchase my first android handset and it is micromax canvas doodle 3 with my saving of whole year and finally manged to buy this phone in june 2014 with price of inr 8, 500. But i face battery charging problem after six months as charger is not work it takes 10 hrs to charge and finally after 16 months my phone switched off and never switched on again. As micromax customer centre told me that it need to change its ram which cost around inr 2500.

Micromax Informatics customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines