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Updated: Oct 25, 2023
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Motorola Solutions reviews & complaints page 8

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N
nsbl
from Pune, Maharashtra
Aug 3, 2018
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moto e 4

Address: Mumbai City, Maharashtra, 400005

Since yesterday evening, that is 2nd august, 2018, i am facing problem with my moto e 4 plus mobile phone which i purchased through amazon on 14th may, 2018. The volume button is not working. Kindly help in resolving the problem. I tried to remove the back cover, and tried to operate the volume, but the button is still not working.

Regards,
N s bhagyalakshmi...
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L
Latoya Brown
Aug 3, 2018
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moto e4 caughting fire

My phone almost blew up in my face. It was running hot. Smelled like nail poslish remover. I opened the back up because of the spell. Than with no warning, no smoke and poof fire coming out of both ends of the phone on the table, like a mini bomb. I thank god i did not get hurt. The smell of the fire was very strong. The phone had black flakes flying everywhere. Son put water on the phone i could hear big sizzles and i saw smoke coming out...
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A
Arpitgoel0527
from Karnal, Haryana
Jul 26, 2018
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back body of motorola g5s plus

Address: Panchkula, Haryana, 134113

I am using motorola g5s plus. I am really disappointed to see that the back body paint has been scraped off from some areas on the back body. I tried to look the service centre but there is no service centre here in panchkula, haryana. I have the grey colour and it has become white from some areas. It is very dissatisfying to see this. I hope you guys solve this issue. The phone is in warranty....
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C
chotu.1993
from Mumbai, Maharashtra
Jul 21, 2018
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moto x4, service centre issue

Address: Dakshina Kannada, Karnataka, 575004

I have given my Moto X4 for fixing the battery issue, which wasn't charging, they said the motherboard was dead, so they took 1 week to order and replace it, when they were replacing the motherboard they have dumbly managed to damage the screen.
To order and fix the screen, they have taken almost another week. Once I got the phone, I found out that the loudspeaker is interacting with the screen and sending vibrations onto the screen....
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D
Dev1614
from Surat, Gujarat
Jul 21, 2018
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moto g4 plus ringer

Address: Vadodara, Gujarat, 390011
Website: MOTOROLA

My phone with above details submitted to service centre and they are now asking me to replace complete board which will cost me Rs. 9000 (approx).
My phone speaker works well when a small force applied from bottom. I understand this as poor soldering (dry solder) and you are asking me to pay for the same. Why such poor products are shipped to INDIA? We do not need such products. Please instruct service centre to replace the board....
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M
Manisha.
from Bengaluru, Karnataka
Jul 20, 2018
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dust particles in rear camera lens (moto g5s plus)

Address: Hyderabad, Andhra Pradesh, 500003

I purchased two Moto g5s plus mobile and its been 3 months, Iam facing issue of internal dust on rare camera of my new phone. Phone is just three month old, it’s pretty new and I handled it very carefully and with cleanly. Still I can see dust inside lens increasing day by day. I got it done last month but again I find dust particles entering and now image quality is worst. Its very upsetting for me to get such experience from Moto G for...
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A
ansari tanveer
from Mumbai, Maharashtra
Jul 20, 2018
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they spoiled my battery and cutted my display strip of my moto z play

Address: Mumbai City, Maharashtra, 400061
Website: Motorola service center

My phone was soft brick i had given to service center yesterday. They told me my phone motherboard is dead and battery is also dead. Then i was about to buy other motherboard from my colleague. After getting another motherboard i was checking display strip it is cutted and my motherboard is in working condition but they spoiled my battery and display...
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S
Sunil Dut
from Allahabad, Uttar Pradesh
Jul 19, 2018
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moto m charging complaints.

Address: Karnal, Haryana, 132001

Moto M
Mobile no- [protected]
Email Id-dr.[protected]@rediffmail.com

I submit my phone on service center NEW MASS COMMUNICATION SCO- 152 MUGAL CANAL MARKET KARNAL ON[protected] BUT TILL DATE MY PHONE NOT REPAIR YET. I HAVE COMPLAINED ON MOTOROLA CUSTOMER CARE CENTER ON 17.07.2018. THEY HAVE NOT ANY RESPONCE YET. PLEASE HELP ME....
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P
pnrajankar
from Delhi, Delhi
Jul 17, 2018
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microphone is not working while on speaker phone or video calling

Address: New Delhi, Delhi, 110014

I purchased this Motorola E4 plus in September 2018. I have updated it with the updates received in the phone. But now I observe that the Microphone is not working while on speaker phone or video calling. I called the Motorola customer care, the technical person suggested to check some setting, I checked as instructed, that was ok, still the problem is same....
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R
RUBIYA MANZOOR
from Puttur, Karnataka
Jul 17, 2018
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display

Address: Palakkad, Kerala

It is only one year that I had purchased Moto z2play, and display complained by a ink spread and I had replaced another display by authorised service station. But I have experience same problem again. it is only fifteen days, it is again same problem. What will I do? It wasRs.8500 that I had paid for new display. What will I do? I can't pay again for this mobile....
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S
Shiv Abhishek Mahapatra
from Bhubaneshwar, Odisha
Jul 15, 2018
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moto g6

Address: Jharsuguda, Odisha, 768211

My Motorola G6 doesn't support screen casting with my Sony Bravia Smart TV which has inbuilt Chromecast. Casting my TV with any other devices is very easy and it connect with each and every device of any other company I have called to your customer care service centre where they told me that I need a chromecast to screen cast my phone with my TV. I want to Miracast my phone to my baby without any user Google Chromecast like I do with my other...
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S
santosh varkute
from Mumbai, Maharashtra
Jul 12, 2018
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phone speaker and motherboard damaged

Address: Thane, Maharashtra
Website: www.consumer complaints.in

Speaker is damaged within 18 days and this happens with new phone than what is the use of buying new phone I have received a faulty mobile phone and as I went to motorola service center they said that there is motherboard problem so that means I have received faulty mobile phone but if really there is motherboard problem than how the phone was working I was having only, speaker problems but service center says it is motherboard problem I...
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H
Hare Krishna azad
from Gaya, Bihar
Jul 11, 2018
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my mobile was not repaired by customer care of sasaram he said to pay 7000 to repair my mobile

Address: Rohtas, Bihar

Respected sir/mam
My name is hare Krishna Azad from Narayan pharmacy college, sasaram sir I purchase moto e4 plus water proof mobile from flipkart on date[protected].before 1 week when i come college from my room I just wet because of rain and my mobile also getting wet due to rain. I just think my mobile is waterproof therefore it's not occur any trouble but my mobile is suddenly stop working after 1 day then I go to costumer care...
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R
Rishi Barnwal
from Muzaffarpur, Bihar
Jul 8, 2018
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moto e4 plus speaker problem

Address: 827013

W

Such a cheap, disgusting, one of the worst company I ever seen in my life,
Their products not value the money...
I bought moto e4 pls and aftr 3 mnths
Lots of prblm occur sound issue, TP auto wrks, Battery doesn't give back up...
Slow charging and many more
And when I visit service centre, they said left the phone for 1 day, okk O did it
Bt aftr when went for collecting my phon...
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V
Vivek1962
from Ahmedabad, Gujarat
Jul 7, 2018
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moto g5s plus battery reverse data show while charging the battery

Address: Indore, Madhya Pradesh, 452007

I have bought the above handset through amazon in the month of mar 2018, since last two weeks the battery started showing reverse data while charging the phone, i.e while charging the phone the battery % goes down instead of going up and after unplugging the battery it shows the higher % but max is 99% and never 100%.. Please immediately suggest a solution for the probelm that i am facing its a 2 month old handset......
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A
ashunavy
from Vartej, Gujarat
Jul 6, 2018
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motorola mobile wk70271

Address: Jamnagar, Gujarat, 361008

I purchased a brand new mobile on nov 2017 from flipkart for the amount of 9999/- ( invoice attached ).
Since then i am facing various problems in relation to display of the mobile. I have been giving the set to jamnagar authorised centre (sterlite point 105/106, 1st floor, teen batti, jamnagar - 361001) but no permanent solution has been obtained till date. Presently the display is not working and service center says that display...
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Roshan Sheik
from Madanapalle, Andhra Pradesh
Jul 5, 2018
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motorola e4 plus touch not working properly & headset have disturbance

Address: Chittoor, Andhra Pradesh, 517640

I'm using the mobile from the last 45days, from the last two weeks the speaker volume was reduced. From the last couple of days, touch was making ache & headset having the disturbance.

Tirupati is the nearest service centre available for me. I had been there last time for my moto x play, it's the worst service centre i have ever visited and i don't wish my mobile to be serviced there. They are not even able to find the problem...
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N
nishit aich
from Gurgaon, Haryana
Jul 5, 2018
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moto z2 force complaint

Address: Sonipat, Haryana, 131001

Respected sir,
I purchesed a lenovo motz2 force imei no [protected] color black on 17th april 2018at about 8.15 p. M. From singhania retail holdings (India) rohini city centre sector-10 rohini invoice no. Srhi/r/18-19/29 amounting rs.34999=00 sales person was mr gaurav gupta & mr irshad ali. Sir i am staying at sonipat haryana i took the set to my house after an hour it was automatically started on and off and also heat up next...
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M
Meena Kumari Sunkara
from Kadapa, Andhra Pradesh
Jul 4, 2018
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moto g6 volume/speaker stopped working in 20 days after purchase

Address: YSR, Andhra Pradesh, 516001
Website: motorola.in

Team,

This is really frustrating!

I bought a new moto-G6 from amazon on 6-June-2018. After 20 days suddenly speaker volume started reducing by itself. After 3 days speaker/audio everything stopped working. When I contacted the service centre, I was told that is a hardware issue and speaker/volume to be replaced with a new part. How come we can accept this solution.

I know the replacement policy...
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S
sachin.katiyar
from Allahabad, Uttar Pradesh
Jul 3, 2018
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moto e4 plus "a ridiculous product"

Address: Lucknow, Uttar Pradesh, 226016

My moto e4 plus started loosing signal just after 3 months of purchasing of it. I visited service center more than 3 times in lucknow. They just keep my phone and return after two days saying that we have changed the motherboard. It again starts loosing signal after 3 or 4 day of returning. Now i have fed up with this phone and the service i am given. I'll never ever recommend anybody any of the moto product. Now in 20 days warranty is also...
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