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Motorola Solutions Complaints & Reviews

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Updated: Oct 25, 2023
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Motorola Solutions reviews & complaints page 4

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Srinivasan Sakthivel
from Kambainallur, Tamil Nadu
Jul 25, 2019
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poor service on battery replacement

Address: S/O Sakthivel.V 15,1 Agamudayar Street, Kambainallur, Dharmapuri, Dharmapuri, Tamil Nadu, 635202

I have changed my battery with mra communication authorized motorola service center at dharmapuri-636701. He changed my battery at 20/06/2019 but it is not working properly and i raised a complaint against the issue, again he replaced my battery at 01/07/2019 but the problem has not be resolved still the complaint is going on. Battery draping fast......
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Srinivasan Sakthivel
from Kambainallur, Tamil Nadu
Jul 25, 2019
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battery replacement

Address: S/O Sakthivel Door No:15,1 Agamudayar Street. Kambainallur. Dharmapuri., Dharmapuri, Tamil Nadu, 635202

I have changed my battery with mra communication authorized motorola service center at dharmapuri-636701.
He changed my battery at 20/06/2019 but it is not working properly and i raised a complaint against the issue, again he replaced my battery at 01/07/2019 but the problem has not be resolved still the complaint is going on.
Battery draping fast and charging level is too slow....
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sanjoybose
Jul 24, 2019
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motorola service centre unethical behaviour & refusal to provide invoice

I am complaining about The Motorola Service Centre in City Centre, Durgapur, named "The Mobile Unique" & addressed UCP 011, Bengal Ambuja House Dev. Ltd. West Bengal - 713216. The behaviour of the owner is quite despicable & I believe he's a cheat. I own a Moto Z Play bought online from Amazon in Nov'2016. The battery was swollen & I had to change my battery. They replaced my battery & billed Rs. 2500, but refused to give me any printed tax...
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kamal_ badhan64
from Noida, Uttar Pradesh
Jul 24, 2019
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store closed and no information about my phone

Address: Kotla -Mubarkpur. South Delhi., New Delhi, Delhi, 110019

Hi. I submitted my phone at your kotla-mubarkarpur, delhi. Store and was said to come back after 1 week to take it back. I did what i was asked but yesterday when i went to the store, it was closed. I had a talk with customer care and they said they don't know anything and cannot provide us with any information just that when the part will arrived we will be called. No body in the store picks up nd neither the customer support is of any help....
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ilyk2rock
from Noida, Uttar Pradesh
Jul 1, 2019
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purchased motorola pulse 3 max wired headphones (black) b07cg2q5v2 from amazon on 12-08-2018.

I purchased motorola pulse 3 max wired headphones (Black) b07cg2q5v2 from amazon on[protected]. I have enclosed a photocopy of my receipt for your reference.

Invoice number: del5-367062
Invoice details: hr-del[protected]
Invoice date: 12.08.2018

Unfortunately, the item stopped working this is the first time something like this has happened with one of your products.

But motorola is...
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Niranjan Naanu
from Bengaluru, Karnataka
Jun 19, 2019
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complaint about the indiranagar authorized service centre

Address: Indiranagar near BDA complex, 560038

Sir,
I have given my device that is Moto m to that service centre in Indiranagar near BDA complex Bangalore, for the issue of battery problem but they gave me back with some dents on top of the phone and I asked about that dents, one person in that centre behaved with me in a rude way that we will do like this only our company is like this only do whatever u want and do what u can, this is how u will speak with a customer ? Even after...
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sanjay saini37
from Mumbai, Maharashtra
Jun 14, 2019
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repair of motorola x4

Address: Bhuj (gujrat), Kutch, Gujarat, 370655

Sir,
I gave my device Motorola x4 to lenovo moto care bhuj in april for repair of charging port with a cost of 2300/- bcoz due to damage of screen & back panel its out of warranty as per company policy. But same day i faced the same problem which i earlier paid. Now since 2 months i cant get my device becoz now they are telling its motherboard is damaged & they are asked again i pay for the motherboard. How i can pay as they dont...
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Vijay YG
from Bengaluru, Karnataka
Jun 7, 2019
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problem with moto m charger plug

Address: 560022

All the sockets in my flat are standard Anchor Roma or equivalent. The Moto M charger plug does not charge my phone when plugged into any of the sockets. It fits in perfectly into the socket, but does not get the electrical contact. I suspect, the pins are shorter than other chargers that I have seen. With a lot of difficulty, I have to partially pull it out and adjust to establish the electrical contact only one power socket in my flat....
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Nithish Machery
from Mumbai, Maharashtra
Jun 5, 2019
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motorola one power smart phone

Address: Cheranellore ernakulam, Ernakulam, Kerala, 682034

I have purchased motorola one power costing rs 14999, in product specification phone is coming with gorilla glass display which not supposed to be crashed by a minor falls, however my motorola one power screen got crashed by a simple fall below one feet, even though the phone was having safety glass and back panel it's screen crashed which indicates that phones display is very much lower quality and gorilla glass specification is not true....
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A
amit uikey
from Mumbai, Maharashtra
Jun 4, 2019
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display not available in service centre

Address: 196 vrindavan dham Ujjain, Indore, Madhya Pradesh, 452001

I'm using moto z play it's display was not working so i give my phone to motorola service center indore its been two weeks and they said tht parts are not available i think that's not fare can u plz tell me if any parts not available in service center so how mucj time it takes to available that parts whenever i call the service center they just said to me that it takes two three days and i'm sorry sir...
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Biswashree Panda
from Bhubaneshwar, Odisha
Jun 3, 2019
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motorola smart phone.. moto g5 s

Address: Hyderabad, Andhra Pradesh, 500038

Sir, i am a regular costomer of motorola.. Me and my all family members use motorola smart phones. I baught moto g5s previous year. I am having regular hardware and software issues in this phone. Being visited costomer care twice already m completely harashed. Now my sim slot is not working and my phone is still in warrenty. Now i am running my phone only on wifi. M in complete distress. I expect you to offer me a solution....
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Gokul Rathinam
from Mumbai, Maharashtra
May 31, 2019
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moto x4/ motherboard compliant

Address: Pandy Bazar

I bought a new phone from the 7 moths ago. I was dropped a phone from the 3-4 feet. It was dint on the left side bottom and the near the sticker was literally damaged. And i was so carrying of my moto x4. After 6 months it hasn't any problem and scratch on mobile. The 2 days ago my phone haven't charged. So i went moto care in t-nager at chennai.

And mainly they said it wasn't unter the warranty. Because of the dint of physical...
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K Sajikumar Kumar
from Noida, Uttar Pradesh
May 29, 2019
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motorola mob restarting

Address: ushus(h),kidangoor (p.o),ankamaly(via), Ernakulam DIST, 583572

Sir i purchased motorola by paying 23000/ rs thru online 4 months back. Due to the restarting problem i approached ur alwaye service provider who is in royal plaza near najath hosp. 4 hrs i was sitting in their office the person name mr. Manu was saying not to repair battery problem. What a rediculous statement sir. When i told to return they have put a rubber band to join the pieces and given. After that i have given at your ernskulam service...
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R
Rohit Sehrawat
from New Delhi, Delhi
May 6, 2019
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service centre charge extra amount in the name of company charges

Address: New Delhi, Delhi, 110039

Today i have visit service centre of motorola i. E. "qdigi services limited", where i am requesting to charge my speaker & receiver. They tell me the cost of both item is around rs. 400/- i am agree to repair my phone. When i get my phone after changing of speaker & receiver of my moto g5s plus. They provide me the bill for amounting to rs. 1050/-. When i am asking about the details they tell me the repairing cost of rs. 500/- + gst extra...
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D
duggu_musica
from Pune, Maharashtra
May 4, 2019
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warranty period over?

Address: Flat no 103Z, Karthik Heights, Fale Nagar, Pune, Maharashtra, 411046

I bought Motorola E4 Plus from tatacliq on 1 Jun 2018. However when I dropped my mobile for microphone problem, the service centre from Pune refused to take it under warranty. According to them it's not under warranty. But I have a valid bill. I want to complaint against the company to look into the matter otherwise I will file a complaint in consumer forum and then you have to give me money back....
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Patil hemant
from Kolkata, West Bengal
May 1, 2019
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service

मेरा नाम पाटिल हेमंत है । में बड़ौदा शहर में रहता हूं। मेरे पास मोटो जी ४ प्लस हैंड्स सेट है । उसका स्पीकर, चार्जिंग पोर्ट और ऑन ऑफ के खराब हुआ है । मैंने जब मोटो सर्विस सेन्टर...
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M
Mitansh gupta
from Mumbai, Maharashtra
Apr 24, 2019
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about warranty time period

I ordered the phone on may 21 from amazon and this phone speakers does not work properly or i can say they are giving some screaming noise. I went motorola service center there i told my problem now the problem is this that this phone is in warranty period in bill it shows 21 may, means in warranty period but when information is taken out on computer in motorola site it shows 21 march, so please check this problem and kindly help me out from...
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Avinashsingh324
from Gurgaon, Haryana
Apr 22, 2019
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touch screen

Address: A-71, Nand Ram Park, Uttam Nagar, New Delhi, Delhi, 110059

No wonder why this service centre is having such bad review...
I gave my phone for the charging problem and they solved it but they returned it with patch on screen and the touch was not working at that place. However the next day i asked them to repair it but they put the blame on me and asked to pay another 4000 for the touch screen..
Service centre: cpt-005jnp communication
Address: b1/517a, above kotak mahindra bank,...
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Nilofar seekinJOB PUNE/Qatar
from Mumbai, Maharashtra
Apr 10, 2019
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motorola e4 plus

Address: 28,Shindenagar, near tarpura masjid, Ph-9420550092, yavatmal, maharashtra, Yavatmal, Maharashtra, 445001

Hi team, This is with regard to my new condition mobile bought recently through Amazon india. On 17 March 2019. I got delivered in yavatmal with fault in front camera and it was not working at all.
When I visited Motorola service centre the repairer saw my mobile and said me it will charge 1650 inr for camera replacement . I said tell me checking charges for mobile he charged 150 inr and I gave but the point with raises HIGH Escalation...
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Sayali Nagarkar
Mar 30, 2019
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complaint about moto g5s plus turbo charger

Address: A-20,DEVGIRI VALLEY,NASHIK HIGHWAY,, MITMITA, AURANGABAD, Bulandshahr, Uttar Pradesh, 431002

Dear sir, i purchased my moto g5s plus mobile phone on 31st july 2018, it has been working amazing but today on 30 march 2019, the turbo charger came along with is not working and problem is surely with charger only as other charger are working with my mobile. So is the charger come with warranty and how to claim it? I kindly request you to solve this as soon as possible.
Thank you....
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