Claimed

Muthoot Complaints & Reviews

muthoot.com

1

Updated: Jun 1, 2024

Complaints 525

Resolved

67

Unresolved

458

So far, so good. Muthoot is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Muthoot will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to Muthoot

Having problems with Muthoot?

File a complaint and get it resolved by Muthoot customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Muthoot

Recently resolved complaints

View all complaints

Muthoot campany made me as Co-Applicant without my conscience and made my CIBIL Score fall down.

Gold Loan Payment done through gpay but amount not reflecting in Muthoot gold loan account

Muthoot upi payments

Removal of overdues from cibil and other credit score

Please remove late payments from cibil report reported wrongly for 0577-mul00016332 & 0577-mul00016335

Most useful reviews

no objection certificate

regarding my experience certificate issuance and diwali bonus contact my 9915721782

Relieving letter not received from muthoot finance company.

Relieving letter and ff

About change registered mobile number 9592933456 to 9728128154

Featured stories

Gold Loan Payment done through gpay but amount not reflecting in Muthoot gold loan account

Unauthorized gold loan charges

Muthoot reviews & complaints page 19

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Ernakulam, Kerala, 682032

I had given my actica3g KL7 CF 5473 for 4th service yesterday at 9 am in the morning at Muthoot Honda near Jawaharlal Nehru Stadium, Kaloor, I was informed that they'll contact me after the service by about 5:30 or 6:00 in the evening, but I was very surprised rather shocked that no one contacted me even after the time they told to contact me, so disappointed at the service support from your authorised dealer, I contacted them, after several...

Helpful

Found this helpful?

Write a comment

Address: Panchmahal, Gujarat, 382721

I m out of country that's why they need embassy latter but I m not capable of this latter. They tell me u pay interest ur whole life because I m not coming to India my whole life. Please solve my issues and give my gold back.i give u my all paper visa USA entry stemp and all that but I can't pay interest is my whole life.this option is against costmer...

Helpful

Found this helpful?

Write a comment

Address: 643217

Website: Muthoot

Loan interest was paid on line and shows on the app but the branch informs not paid so asked how much should I pay the interest they have no idea..And the manager runs away when I ask any question...The manager is a useless ediot doesn't know any issues and only one thing he knows is system issue or server issue...I am totally in a loss due to this Muthoot...The head office phone number doesn't work...

+1 photos

Helpful

Found this helpful?

Write a comment

Address: 682001

Website: muthootfinance.com

I paid Rs.600000/- for the issue of NCD's for 600 debentures on17-1-17 vide cheques no.0037234 isssued by Punjab National Bank, Rajguru branch, ludhiana, debited in my account on19-1-17 for Rs.600000/-.
on30-1-17 I got message that Debentures of amount nos.511 has been credited in my demat account vide my cdsl demat account no[protected].
But to my surprise my balance amount o[censored]ncredited NCD's has not been paid to me by...

Helpful

Found this helpful?

Write a comment

Address: Alappuzha, Kerala, 688586

Dear Mr:Santheep

This letter is concerning Mr. Premsanker.v.c. Behalf of C.V.Chinnan, account num -5500 .

I am writing this letter to you in order to make complaint about collection agent Mr:albert not sure his name.His mob num:[protected].

As a customer up to October 2016 i properly paid every month cash but due to some personal problems last 3 months i was not able to pay the amount. For that...

Helpful

Found this helpful?

Write a comment

Address: Coimbatore, Tamil Nadu, 641041

Muthoot loan representative reached my shop and asked whether u need any loan u can avail instantly so I told when I am n need I will contact ur brach which is n PN PUDUR Coimbatore today I went to ask for further details and for applying the loan.

I went to their branch at 11 one girl was sitting in front desk she was talking n phone I thought I should not disturb after 11.30 I asked she harshly behaved pls go nd sit someone...

Helpful

Found this helpful?

Write a comment

Address: Bardhaman, West Bengal, 713210

I have paid rs 35408 for loan repayment to muthoot finance via imuthoot app.the amount of money was debited from my account after filling the necessary bank details and OTP The amount has been debited from my bank account but not credited to the muthoot finance.As perMuthoot Finance the amount has been debited from my account but not credited into their account

Transaction reference from atom given as 25462726 dated 21.01.2017...

Helpful

Found this helpful?

Write a comment

Address: New Delhi, Delhi, 110092

Website: www.muthootfinance.com

I am following up with branch from last two-three months regarding interest payment done by us through net banking and not given the credit by Muthoot Group.
Payment done on 20/10/2016
Loan account:
00328/MGL/000060 of Rs.695.60
00328/MGL/000058 of Rs.1019.60
I had also provide the confirmation from my corporation bank account, that payment has been done to Muthoot Finance Ltd.

Please do...

Helpful

Found this helpful?

Write a comment

Address: Bangalore, Karnataka, 560038

Hi,
I checked my cibil score online. It shows few entries from Muthoot Finance. Till date I have not done any transactions with muthoot. There is a two-wheeler loan #13034364 for Rs37000 in my name. How can this happen when I have never dealt with Muthoot?
Kindly get back to me as soon as possible. I would like to escalate this matter to the next level or regulatory.

Regards
Rajesh R, [protected]
rajesh.[protected]@gmail.com...

Helpful

Found this helpful?

Address: Lucknow, Uttar Pradesh, 226012

Website: www.muthootfinance.com

I Have forwarded many mails to all the higher authority but not a single mail is responded by anyone.
I mentioned all my problem in the trailing mails requesting everybody but no one is there . I am helpless and dont want to give resignation and without any reason they are terminating me .

My Problem was : I showed my all the problems to everyone & requested not to transfer me 30 kms away from my house .
( on...

Helpful

Found this helpful?

Write a comment

Address: Aligarh, Uttar Pradesh, 202001

Website: Direct relations

To,
The concerning authority
Muthoot Finance Ltd.

I, harikesh Singh hereby states that I have availed a gold loan from your aligarh center point branch. I had loaned the minimum amount, but when again I visited your branch to enhance the loan amount they staff denied and misbehaved with me. So I want you to check into the matter at earliest.

12th of January 2017
Yours faithfully...

Helpful

Found this helpful?

Write a comment

Address: 151103

Website: online.muthootfinance.com/HTML/quickpay.html

I have transfered 20088 in my employee s gold loan account on 26/12/2016

But because of internet connectivity failure the amount is deducted from my savings bank account but the transaction was not completed and i have received a receipt from Muthoot Finance with a staus of "Failed"

But the amount is not refunded by the bank
Because bank wants a confirmation call from the Muthoot Company but they are...

+2 photos

Helpful

Found this helpful?

Write a comment

Address: Raigad, Maharashtra, 410218

Website: online.muthootfinance.com

It has been Jan 2016 and still Muthooth Says they don't have cash to give
what if we got some emergency and then they hand over cheque ?
As per the manager talk with me it will take more 2-3 Months to get this issue resolve.
What is the reason behind this ? Demonitization ? If yes, then this should be looked by officials. Why Decent and poor people should get this kind of problem. PLEASE ISSUE CASH INSTEAD OF GIVING CHEQUE...

Helpful

Found this helpful?

Address: Nalgonda, Andhra Pradesh

Dear sir kindly solve my problem i have visited muthoot fincorp 4 times a weak but no one gave answer to my question regarding my byke NOC always they were telling me it will come it will come but its already 4 months passed. money we have to pay on time if not you will charge us but if you are not giving NOC on time what we have to do? i have trusted muthoot fincorp and took byke loan but i am getting fooled. after byke loan i have booked...

Helpful

Found this helpful?

Write a comment

Address: Madurai, Tamil Nadu, 625009

I'm Soukath Ali from Madurai before I take gold loan from Anupanadi branch Madurai ... Yesterday I paid full amount through online (atom payment solution) for release my jewel... Then I go anupanadi muthoot finance branch and ask release my jewel I have online payment receipt and manual copy of loan application... But they told you come after two days then only we give your jewel... I don't know the reason... I already paid full amount and...

Helpful

Found this helpful?

Write a comment

Address: Panipat, Haryana, 132103

I have purchased honda activa 110 white color on 10 Oct 2016 on EMI of 2396 rs but no emi is deducted from my bank account and finance company is saying that your check are bounced .where as I have maintained my acct balance now they have told me to pay in cash in back date . please help me I m a handicapped person and the active the have given is not working properly engine stop on every turn and in morning it not get started . Which make...

+1 photos

Helpful

Found this helpful?

Write a comment

Address: Jaipur, Rajasthan, 302016

Website: muthootfinance.com

This is for your kind attention that I went to the muthoot finance main branch office shastri nagar for my instalment payment against my loan by card, but they refuse to collect payment by card because they don't have the card machine and then he said to me that I can pay my instalment in other branch which is in JOHRI BAZAR, Jaipur but when I reached there they said they cant take full amount of LOAN but can only accept INTEREST amount,...

Helpful

Found this helpful?

Write a comment

Address: 1100052

Website: muthoot finance

Shastri Nagar branch staff said you are not able to close the loan after 4 pm the cash team is closed and the second miss commitment is that they said if you take cash from the customer then you will pay cash only you cannot pay online if you pay online than your money will not been updated kindly resolve this as soon as possible

Regards
Vimlesh...

Helpful

Found this helpful?

Write a comment

Address: Salem, Tamil Nadu, 600099

Gold Loan Complaint - Muthoot Finance Vivekananda branch, Chennai-99
My Muthoot Finance Gold loan Account no: [protected]

I got gold loan against security of jewels.
I paid the principle amount with interest & received all the jewels in which one aram has been broken into 4 pieces. Then i spoke to Branch manager and regional manager, they didn’t give me proper response....

Helpful

Found this helpful?

Write a comment

Address: Guntur, Andhra Pradesh, 522001

My name is syed akheel hazari and my gold loan account no. 00526/msl/028549. I had paid rupees 40000/- through imuthoot app. On 10/12/2016. Through my sbi debit card. Amount was debited in my account transaction was success and not credited in my loan account. Please kindly solve my problem as early as possible. I have attached the transaction details
Thanking you

Resolve the issue as i have marriage, need ornaments...

+1 photos

Helpful

Found this helpful?