Claimed

Muthoot Complaints & Reviews

1
Updated: Jun 1, 2024
Complaints 525
Resolved
67
Unresolved
458
Contacts

File a complaint to Muthoot

Having problems with Muthoot?

File a complaint and get it resolved by Muthoot customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Muthoot reviews & complaints page 22

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
Bsahana
from Meerut, Uttar Pradesh
Jun 5, 2016
Report
Copy

Damage of gold chain against gold loan consumer code 1139-msl-14799

Address: Haridwar, Uttarakhand, 249407
Website: www.muthootfinance.com

This is sahana bhattacharya complaining against muthoot finance limited. Branch ranipur, haridwar, uttarakhand, branch code - 1139

I have taken a loan of 8675 rupees against a brand new gold chain from taksh on 19th december 2014 from muthoot finance limited situtaed at ranipur more. Shop no 4, city complex, first floor, awas vikas colony, pin code 249407, haridwar telephone number [protected].

Receipt consumer...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
deepakbhadouria
from Gurgaon, Haryana
Jun 2, 2016
Report
Copy

My gold was sold without any information

Address: New Delhi, Delhi, 110033
Website: www.muthootfincorp.com

Hello dear sir i am deepak singh bhadouria From Jahangir puri delhi i was taken some loan against my gold ring and chain some kind of reason i was not able to going in ur office aders nagar branch delhi for deposit my interest mygold was actioned without any information and when i was going your branch he said your gold was sold but he didnt tell me the cost of my gold he sold my gold on feb 2016 my loan no. F-9180 Loyalty no. MPADGN3340110...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Arvind_C
from Mumbai, Maharashtra
Jun 2, 2016
Report
Copy

Muthoot webpay service and customer care

Address: Bangalore, Karnataka, 560035
Website: muthnet.co.in

The webpay is advertised on their website as "pay anywhere. Pay anytime". Same applies to the details of webpay on their website, however they do not allow to pay the interest/emi post the loan taken having completed 13 months or more. This is not mentioned anywhere nor does it make any sense. The customer care (Std number, chargeable) is not competent enough and just direct you to call alternate std numbers. Chat support does not go through...
+2 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
H
Hitesh8
from Mumbai, Maharashtra
May 29, 2016
Report
Copy

Relieving letter and ff

Address: Rajkot, Gujarat, 360005

Dear sir,
Myself hites rathod (Mp[protected] mfl staff of mavdi plot branch (F1357). I had did resign dated 01/01/2016 and last working day at 15th/01/2016. And i started work in muthoot fincorp ltd dated on 23/03/2011.


Ir i have to work in our company more than four years and ten month. Sir i have to all the procedure complete of be half my side as per rule i did resign and give to full time to company before...
Helpful
10 other people found this review helpful
10 found this helpful
Write a comment
Report
Copy
D
dograajay
from Gurgaon, Haryana
May 26, 2016
Report
Copy

Cash not withdrawn by your atm machine but debited in my bank a/c.

Address: New Delhi, Delhi, 110042
Website: bank ATM

I am ajay dogra i was using your atm machine badli branch delhi-110042 on 15/05/2016 in the evening th. Central bank atm card but unfortunately i couldn't get my money from your atm machine but my saving account was debited for rs 10000/-
And no of times i am trying your customer care no. But no one is response me positively.

So please check it on urgent basis.

Ajay dogra
[protected]
[protected]@rediffmail.com...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
Anees605
from Mumbai, Maharashtra
May 26, 2016
Report
Copy

Wrong information bad service and helpless cheating customers muthoot fincorp

Address: Mumbai City, Maharashtra, 400054
Website: www.muthootfincorp.com

Dear sir


Loan no-f535, f549, f537, f557

Loyalty no. Mpstrp87230114, mpstrp 87560114


My name is anees i had taken a gold loan from muthoot fincorp of rs 321000 in the month of march & april in 2015 from your shop no 5 rizvi park santacruz west branch mumbai 400054, at the time of taking loan the executive told me that i need to pay interest rate 1.83% on the loan value i was...
Helpful
Found this helpful?
Write a comment
Report
Copy
H
husnashaikh
from Mumbai, Maharashtra
May 18, 2016
Report
Copy

Pathetic service experience at dharavi branch

Address: Mumbai City, Maharashtra, 400017
Website: Muthoot finance

Taken gold loan from dharavi branch, at the time loan process the branch behaving very badly and also rude now want to repay my loan amount since last 3 days this people are not answering any of my question. Branch is least bother what is happening in the branch. Whenever we call manager was never available in the branch. This is really pathetic behavior.


I want to clear all my loan and never gonna come do any transaction...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
Afsha Imdad
from Allahabad, Uttar Pradesh
May 16, 2016
Jul 2, 2022
This thread was updated on Jul 2, 2022
Report
Copy

Fraud and cheating by muthoot organization

Address: Lucknow, Uttar Pradesh, 226001

This is inform you that, I am contuse sending mail to the muthoot and only one time got call from local office and the person who was other side using bad language, and same discussion i was recorded and also share the same to mutthoot id "mails" on date of 8 May, and, No body is replying, after that,

I have inform every thing via mail and also via phone, If i will not get proper response so I go legal soon,

br...
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
L
lalithudda
from Delhi, Delhi
May 6, 2016
Report
Copy

Slow processing & untrained staff availability

Address: 121004

Recently i aaply for loan of an amount of rs. 230000 but on same day ur staff approved for 200000 & said that 30000 will be inhencement on next day but thay dont told that next day 7 days interest will be calculated or charged... Thay charged 7 days interest on next day from 30000 amount... Proceessing fees chared as 1.89 % whenever u said that 1% will be charged...??? Why??? Processing time too excess due to staff availability is less......
Helpful
Found this helpful?
1 Comment
Report
Copy
A
Afsha Imdad
from Allahabad, Uttar Pradesh
May 6, 2016
Report
Copy

Cheated

Address: Lucknow, Uttar Pradesh, 226001

Hi
Plz find the attached image
This is ahkam khan and my wife afsha khan. We both have taken loan from your muthoot. From lucknow city and bangla bajar branch . Code 2125
Ahkam khan
2125-mls-3338
48615/-
Afsha khan
2125-msl-3337
92000/-
We both taken almost rs.135000 /-, 14 month back. And pay almost 50000 /- intrest, and 21 apr 2016, we pay full amount to release my assets.br...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Surya1428747
Apr 30, 2016
Report
Copy

Regarding the muthoot corporate office operator

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Earlier this month(April-2016), i had been there in the muthoot corporate office alakhnanda, delhi for the interview process .I had been told by the hr that you are selected for the post of bdo and he made me to fill several forms and told me to provide the joining details later in the same month.Now its the month end and i have not get any details regarding my joining and in the same regard i made a call in the muthoot corporate office delhi...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Pavan Orton
Apr 20, 2016
Report
Copy

Gold ring

Address: Bangalore, Karnataka

As i have kept my gold ring about 2 month's before now i went to take back my gold ring on wednesday 16th 2016 at 2:3p pm kadugona halli near police station they closed the door was closed i opened they are saying today is holiday... Come tomorrow... I talked roughly they scolded me and sent me back......
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Vijay_12
from Hyderabad, Telangana
Apr 20, 2016
Report
Copy

Fraudulent activity is happening in the karnataka bangalore madiwala branch

Address: Bangalore, Karnataka
Website: en.wikipedia.org/wiki/Muthoot_Pappachan_Group

This is regarding fruadent activity is happening in the karnataka, bangalore, madiwala branch.
As i am loyal customer for muthoot fincorp making transaction on gold loan. And on yesterday i have received the call from the executive saying not paying the interest for past two months. But actually i did and when i went with the receipt and they checked something and come to know there is repluged of my jewel has happened without my...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
ammanannaraj
from Vepagunta, Andhra Pradesh
Apr 16, 2016
Report
Copy

Gold refund

Address: 500039
Website: gold loan

[Resolved] Muthoot Finance Ltd


Dear Sir/Mam

I Rajitha want to complaint againt about muthoot finance -Uppal, vijayapuri colony Branch, actually we have taken loan of rs 40000 againt gold necklace net wt.31gms on 5th december 2015for which we were regularly deposting intrest but due to some personal problem at our home we were unable to deposit money when i went in muthoot finance to release our gold...
Helpful
Found this helpful?
3 Comments
Report
Copy
A
amarkurmi
from Thiruvananthapuram, Kerala
Apr 13, 2016
Report
Copy

My gold loan

Address: Jabalpur, Madhya Pradesh, 482002
Website: brandstorelocator.getalldata.com/muthoot-finance_malviya-chowk_jabalpur.aspx

Good morning sir i am amar kurmi from jabalpur, mp, sir i have taken gold loan form muthoot finance malviya chowk branch jabalpur, mp . sir i taken 48700 rupees gold loan and i have given my some principal amount, now i have only 33000 rs only but i am telling them to reduce my rate of interest 1.75 to 1.17, but they are not cooperating me and and behaving like a rude person....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Shalini.123
from Gurgaon, Haryana
Mar 29, 2016
Resolved
Report
Copy
Resolved

Gold necklace/loan no-010660000002355

Address: New Delhi, Delhi, 110059

Dear Sir/Mam

I sudesh want to complain againt about muthoot finance -jail road. Branch, actually we have taken loan of rs 27000 againt gold necklace(net weight - 18.800gm)on 27 dec, 2013 for which we were regularly deposting intrest but due to some personal problem at our home we were unable to deposit interest for 5 months, after 5 months (october 2015) when i went in muthoot finance to release our gold necklace they informed...
Helpful
Found this helpful?
3 Comments
Report
Copy
M
Mahendra9705
from Hyderabad, Telangana
Mar 14, 2016
Report
Copy

Pan card /no acknowledgement

Address: 500010
Website: www.muthootsecurities.co.in

I was applied for pan card through Muthoot (ameerpet, Hyderabad) on 9/3/16 people said that to collect the acknowledge copy by tomorrow but still there is no proper response from them.
WORST EXPERIENCE .don't go with muthoot...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Sreenivas Bhupasamudram
from Nagpur, Maharashtra
Mar 3, 2016
Report
Copy

My gold auctioned without any intimation

Address: 500061
Website: www.muthootfincorp.com

I am sreenivas from sitaphalmandi secunderabad my gold loan no F1139. my account was opened on 13/12/2013 and after one year that is on 10/11/2014 i paid 10, 000-00 and after that on[protected], paid 29000-00 towards interest and initial payment of rate difference at the time, and renewed the gold loan. after one year there are calls for 2 times and they never talked about auction for my gold. they only asked me about when i was coming to...
Helpful
Found this helpful?
2 Comments
Report
Copy
Z
ZachariahMathew
from Mysore, Karnataka
Feb 25, 2016
Report
Copy

Branch manager robs 40 lakhs from multiple customers in kerala branch

Address: Alappuzha, Kerala, 690104
Website: Muthoot Finance

A branch manager who is the relative of the Muthoot family itself has cheated multiple customers (around 10) of their savings by forging signatures and creating fake documents and issuing cash to others. Around 40 Lakhs has been cheated from the Cherukole Branch, Mavelikara, Allepy district in Kerala. This happened 3 years back and so far nothing has been paid back. the Bank Manager Mr.George Mathew has been terminated, But Mutthoot Finance...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
ranya ravi
Feb 24, 2016
Report
Copy

Relieving letter

Address: Kozhikode, Kerala, +91
Website: muthootfincorp

Sir,

I'm worked as an employee with Muthoot Fincorp Ltd Puvattuparamba branch from 1st Nov 2013 to 31st July 2014 (Emp code:63658). I'm not completed the probation period. So i couldn't get my relieving letter/experience certificate. But now i have an urgent requirement of the same for another job purpose. I'm requesting you to provide my relieving letter/experience certificate/ any proof of acceptance of my relieving as soon...
Helpful
6 other people found this review helpful
6 found this helpful
Write a comment
Report
Copy