Claimed

Muthoot Complaints & Reviews

1
Updated: Jun 1, 2024
Complaints 525
Resolved
67
Unresolved
458
Contacts

File a complaint to Muthoot

Having problems with Muthoot?

File a complaint and get it resolved by Muthoot customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Muthoot reviews & complaints page 23

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sawan bhagat
from Indore, Madhya Pradesh
Feb 15, 2016
Report
Copy

Behaviour of an executive

Address: Indore, Madhya Pradesh, 452001

Dear Sir/Mam,
I am Sawan, resident of Indore(M.P.). I am a regular customer of yours with a history of saveral gold loans taken and positively paid by me and my family members in last 3-4 years. Currently, I have taken loan from your company on behalf of some gold. Due to some circumstances I missed to pay the interest(which is not very rare in the finance field). Now, today an executive named 'Kargi' calls me from your Delhi office([protected])...
Helpful
Found this helpful?
2 Comments
Report
Copy
T
treeze wilson
from Ahmadnagar, Maharashtra
Feb 4, 2016
Report
Copy

Fake Notes

Address: Mumbai City, Maharashtra, 400709

Sir,
My Name Mrs Treeza Wilson Anthony, Due To Financial Crisis i went to Keep my Gold In Muthoot fincrop Which Well known for Gold Loan .So, On 04.02.2016 i took Gold Loan Of Rs :70000.00 Against My Gold Chain . After Receving the Amount From Their End . i took the Money And Deposit in Canara Bank For Rs 5000 But They Told one Note is Fake(duplicate) .The Bank Staff Took The Note And Gave Fake Note Acknowledgment .I Took The Ack...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
SSatnam Kaur
from Mohali, Punjab
Jan 21, 2016
Report
Copy

Regarding ATM Machine

Address: Amritsar, Punjab
Website: www.muthoot.com

Hi

I have very bad experience with Muthoot. Yesterday evening i submitted request to withdraw cash from Muthoot ATM machine located at putlighar in Amritsar, My ICICI account got debited with rs. 500 but didnt get any cash. there was no security guard to whom i can inform and still now i have not get any message regarding refunds back in my account. Please look into this matter and help to resolve.

Regardsbr...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashupandat
from Solapur, Maharashtra
Jan 13, 2016
Report
Copy

Harassment by your employee on call

Address: Gurgaon, Haryana

मेरा लोन आपकी साखा सेक्टर 4 गुडगाँव में है और आपके देहली ऑफिस से कॉल आया की अपना लोन रिन्यू करवा लो मैने बोला म ब्रांच में विजिट कर चूका हु और फरवरी में क्लियर कर दूंगा और गोल्ड...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sujithkarivelil
from Ernakulam, Kerala
Jan 7, 2016
Report
Copy

Worst customer support

Address: Ernakulam, Kerala, 686662

Hai Sir/Madam, I have approach the muthoot fincorp koothattukulam branch, for the requirement of retrieving the amount in my grand father's account( as i am the nominee). Then the employee in the bank advised me to continue the account by changing the account holder as myself, hence i submit a written application for retain the account. Here comes the twist: They told me that, that will take at-least one week time, they will inform contact...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
adi borhade
from Mumbai, Maharashtra
Dec 26, 2015
Report
Copy

Unethical behavior

Address: Pune, Maharashtra, 411003
Website: www.muthootfinance.com

I have taken loan from muthoot finance pune wakdewadi branch, Date[protected] customer ID [protected] LOAN ID 03563/MBL/000289 when i approach to branch my gold value is more than one lakh and am eligible to take loan 94 k, but i need loan of 50 k, i gave application for 50k, loan was sanction with condition, if i want to loan i must have to take insurance from shriram life insurance company of 1 lakh, otherwise we can not give...
+2 photos
Helpful
5 other people found this review helpful
5 found this helpful
2 Comments
Report
Copy
R
RAJA PRASANTH
from Dirba, Punjab
Dec 26, 2015
Report
Copy

Cheating forgery fraud..420 company

Address: 625582
Website: www.consumercomplaints.in

Listen all o[censored]..I had a new bike and apply for two wheeler loan at Theni muthoot fincorp, initially indimate a muthoot staff, per month 3002 rupees, i[censored] have unpaid due on current date overdue penalty per day 10 rupees..Ok I am accepted, incase I am not paid last five month due 15010 rupees penalty is 4000 rupees... What is this service..per day 50 rupees penalty tell me, , ok I accepted it will be informing to all..why r dumping this information...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
shy1234
from Surat, Gujarat
Dec 8, 2015
Report
Copy

Gold loan

Address: Valsad, Gujarat, 396321
Website: muthoot

I have been paying interest on my loan for the last 15 months regularly but now they have come with some new policy that says that i have to pay a renewal amount for the loan without any prior information and they wont accept the interest that i am ready to pay because their system don t accept it. But the irony is that they are willing to give me an emi on the renewal amount for 3 months even when there system is not ready to accept the...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
Basavaraj Gudur
from Chennai, Tamil Nadu
Nov 30, 2015
Report
Copy

Issuing my academic original SSLC certificate.

Address: Raichur, Karnataka, 584167

Dear sir, I was worked in Muthoot finance ltd.I left job as on 2/2/2013.Tat was almost 1yr 1 month completed. since from 3 years they r not providing And they hold Below my academic certificate orginal, outstanding benefits and NOC letter. Inspite of so many remainders through e-mail, letters and phono calls, they are not Providing my above things. No one is taking care intentionally at RO and Head office level.kindly do needful on urgent...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Ravishtomar
from Mumbai, Maharashtra
Nov 4, 2015
Report
Copy

Money transfer issue

Address: Rohtak, Haryana, 124001
Website: Www.muthootfinance.in

I am a resident of india living in australia and now visiting my family in haryana . I trasfered an amount of 30030.83 INR from melbourne money gram agent and wanted to recieve it in rohtak branch of muthoot finance . Staff of the same denied to give me the money with the reason stating that same person cannot be the sender and reciever at the same point whereas 3-4 days before i had another transaction which they approved and handed over...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sanjayrishi
Oct 14, 2015
Report
Copy

Regarding funds

Address: New Delhi, Delhi

MUTHOOT-FINANCE COMPANY E-MAIL : [protected]@mail.ru Dear Lucky Winner, This is to inform you that you have won a prize money of 1.5 CRORES for the Yearly muthoot finance Lottery promotion Asian which is organized by Muthoot Finance in conjunction with Chevron Texaco Oil and Gas Company, “Your Email Address" were selected through a computer ballot system drawn from Nine hundred thousand email from Mumbia, Kerala Gujarat...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
rmkakm
from Chennai, Tamil Nadu
Oct 12, 2015
Report
Copy

Jewel loan-aution

Address: 631003
Website: RBI CUSTOMER COMPLAINT

Dear Sir/Madam, I kept my jewels in muthoot finance loan number - 1443/dtd 12.02.2014-AMT 10900/- Due to interest pending and gold value low., muthoot has taken decison as to do auction of the above mentioned jewel. Jewel gms - 7.2gms, due to more stone work, they made value as 5.3 gms. Kindly intervene in this regard. Due to aution gone, though i confirmed in presence their respective branch head and rep. They have not give...
Helpful
Found this helpful?
1 Comment
Report
Copy
N
Nagaraj Yadavannavar
from Bengaluru, Karnataka
Sep 29, 2015
Report
Copy

EMI Gold scheme

Address: Belgaum, Karnataka
Website: www.muthootfinance.com

Dear Sir i opened Gold Loan scheme By EMI facility Monthly I m paid 1748 rs its 6 month scheme I already 1st paid down payment 1985 rs and second installment is 1748 i paid and 3, 4, 5 installment is i m not paid right time after word i paid all 5338 rs with 100rs interest and the bank employee is saying 2 EMI is last after u ll gate ur Gold what is going on hear 1 gram gold price is 2600 i booked 4 gram 10400 now market price is total 10800...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
justarnab
from Shillong, Meghalaya
Sep 28, 2015
Report
Copy

Illiterate manager at kestopur branch

Address: Kolkata, West Bengal

The most illiterate unscrupulous and misbehabed manger I have ever come across in my life is mothoot manager in kestopur branch in kolkata . Uses slang to all the customers. ... misbehaves with women ...and dosent know how to behave with clients ......
Helpful
Found this helpful?
Write a comment
Report
Copy
G
Goloka
from Bhongir, Telangana
Jul 6, 2015
Report
Copy

Echat advisor Bhumika fails to address my concern

Address: Bangalore, Karnataka

Today i initiated a live chat to find out if there is any interest payable my me towards my muthoot account.Bhumika this lady before taking the details directly asked me to contact the parent branch. What for is this live chat for? When most of the works can be done by sitting at home using internet then why am i denied to get service from muthoot chat advisor. Really unhappy. Please take of the live chat from the site, this is very misleading....
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Amit1104
from Nagpur, Maharashtra
Jul 3, 2015
Report
Copy

False Commitment in the Scheme

Address: Nagpur, Maharashtra

My Self Amit Sanjay Joshi residing at Nagpur took a Scheme from Muthoot called Kanaka Vrishty Scheme for a period of 6 months from C.A.Road Branch where they Clearly told that by paying your 6th installment you will get a pendant of 4 gm Gold now they are refused to pay after paying my 6th installment as by the date of 5th July It's Birthday of my Wife and I want to Gift Her on that Occasion which I was told very first day to the executive...
Helpful
Found this helpful?
Write a comment
Report
Copy
E
Elisha Chetri
from Kolkata, West Bengal
Jun 23, 2015
Report
Copy

Complaint regarding MKV scheme

Address: Darjeeling, West Bengal

Dear Sir/Madam Would like to let you know that, I Rina Mizar Chhetri, of Gonsaipur, P.O. Bagdogra, Dist. Darjeeling. W: B 734014. had done the scheme on the month of march 2014 known as (MKV) at Siliguri, Sevoke Road branch the scheme was every month i had to pay Rs. 1000/- for 15 months, and on month 16th company will pay fine for me, maturity date was on 19 June 2015, as well the staff had told me they will land me a cash amount of Rs...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
T
thrinadh kumar
from Bengaluru, Karnataka
May 25, 2015
Report
Copy

Cheque and Byk Key

Address: East Godavari, Andhra Pradesh

I had taken bike loan and paid all my balance amount. It's been 20 days that I settled and paid the amount, as of now am still waiting to get my Bank Cheques and Bike Key. I been to your Office many times but everytime i hear that I should wait for some more time. Am possessing politely to finish this issue sooner, so required same support from you. Looking forward to hear from you soon. Details: Loan Agreement Number[protected] HO/V/AS/[protected]/04/2013...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
anoop.sk
from Thiruvananthapuram, Kerala
May 25, 2015
Report
Copy

gold loan

Address: Thiruvananthapuram, Kerala

sir my name is anoop.sk i hade pledged gold loan in muthoot fincorp in vellaymbalam branch trivandrum.gold pledged date: 04/12/2013 last intrest paydate 23/06/2014. there was no information of auctioning the gold and later when for release they said it is auctioned and i requested at what amound was it auctioned kindly and they not confirmed me.sir ihave not received notice and a phone call this is totally fraud they atleast try to inform...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
nasru_11
from Bengaluru, Karnataka
May 13, 2015
Sep 5, 2022
This thread was updated on Sep 5, 2022
Report
Copy

Regarding NOC

Address: Shimoga, Karnataka

I had taken bike loan and paid all my balance amount. It's been 6 months that I settled and paid the amount, as of now am still waiting to get my NOC letter along with my bank cheques and bike key. I been to your office many times but everytime i hear that I should wait for some more time. Am possessing politely to finish this issue sooner, so required same support from you. Looking forward to hear from you soon. Details: HP# 1126041 Phone...
Helpful
95 other people found this review helpful
95 found this helpful
3 Comments
Report
Copy