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My Flower Tree Complaints & Reviews

www.myflowertree.com
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Updated: May 14, 2024
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Bad 😕 It seems that My Flower Tree has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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refund not processed upon order cancellation
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My Flower Tree order-827484 not delivered
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Bad quality, no customer support, delivered 28hrs late.

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My Flower Tree reviews & complaints page 6

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S
suprIti singh
May 29, 2022
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About not delivering the order and not cancelling the order

They didn’t deliver the order on the required date. No call or any information from their side. Got a call from vendor after 2 for the delivery and when I said for accepting the delivery after 2 days, they are not returning my money.
They are liars, as they kept on saying that delivery guy tried to contact me. But the truth is the delivery guy only called me after 2 days. I want my money back...
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naazma begum
May 26, 2022
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Quality of cake

Today I placed a order of strawberry cake which was pathetic in taste. Such bad smell was coming from strawberry that we are not able to eat . Spoil my day and I’m worried for my daughter she tasted toady . Cake was tasteless, flavourless nd stale .if rating has option of zero I will give.....
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parul rautela
May 24, 2022
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Order number 1044929 Not delivered yet

Website: www.myflowertree.com

I have done pre booking of a cake on 21st may but I didn't get the my cake. I have special occasion on 23rd may.. after attempting several attempts, they didn't even inform me about the delaying service.. when I spoke the customer care representative she told me.. you chose standard delivery time.. it means it's not a fixed delivery time..however we are trying to give u a best service. I don't understand how this can be customers mistake.....
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shreyagupta123
May 20, 2022
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Worst customer service

I place an order[protected] for the cake delivery today at pincode 284301. After confirming multiple times with support contacts that the order will be surely delivered, I placed the order. I invested my many precious hours into continuous follow ups with chat support and call support.
They kept on telling me that I will receive the order. At the end, a surprise mail comes with a mere excuse that the delivery can’t take place today...
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R
rddadhich
from Bengaluru, Karnataka
May 17, 2022
May 17, 2022
This thread was updated on May 17, 2022
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Supply of Rotted & distirted cake

Address: Dehli

Dear Sir / Madam,

This complaint is for order no. 1031428.
The cake delivered was completely rotten ( Sadi hui) & distorted.

It was not at all eatable as totally fermented.

We had to by anther cake from local market to satisfy the pleasant need of a little cute Grand Son.

I tried your no. [protected], yesterday many times but no reply ( only voice - Your call is very important...
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Syed198a
from HYDERABAD, Andhra Pradesh
May 17, 2022
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They scammed me

Website: www.myflowertree.com

Hi, they took huge amount for cakes, cakes were 3 times costlier than, I even opted express delivery, They charged me extra 200 for express delivery, My total bill was of 10k approx, I ordered for birthday party, for express delivery I have selected time of 5-6 pm. It was delivered after party, which was useless for was. There is no proper customer support, if we complaint on social media on their platforms they are even hiding all comments...
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carljack
May 17, 2022
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Fake delivery and Bad Customer service

Website: www.myflowertree.com

Flower and cake ordered to be delivered for my wifes Birthday was not delivered at all and the tracking shows as delivered. I had paid extra for delivery in the morning. My order number is 1031692. On top of that their customer service is absolutely abysimal. This whole thing looks like a giant scam....
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Urjal Joshi
May 11, 2022
May 11, 2022
This thread was updated on May 11, 2022
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Cheater, does not refund money back nor service

Sadly it's all fake responses...

it was a birthday cake on 9th May 2022 received delivery on 10th May 2022 at 2000 hrs

It was a birthday cake and was delivered on 10th May 2022. If the address was incorrect how come I received the delivery on 10 th May 2022.

As per the Vendor, he received the order on 10th May 2022 morning with delivery date of 10th May 2022 which we returned back as no use to...
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suprIti singh
May 11, 2022
May 11, 2022
This thread was updated on May 11, 2022
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Money Fraud

I placed the order of flowers on 8th May for “Same day delivery”. Paid money online. But till the night I didn't get any call from them, though I kept on calling but there phone was coming busy continuously.
Somehow I managed to get the customer care next day, she said that they tried but my phone was no reachable, which is a lie and I can prove that. Though I asked them to mail me the screenshot I the call of to prove that they...
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Sudip Mukhopadhyay
May 11, 2022
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I am complaining about supply of old dry flowers

Supplied by MyFlowerTree.com today morning vide order number #1041338..
A bunch of Rose's was supplied....
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Nsv!
May 10, 2022
May 10, 2022
This thread was updated on May 10, 2022
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Stale and wrong product, delivered late, unsupportive customer care

I ordered white lilies in a vase for mother’s day on 08/05/2022.
I faced the following issues:
1) product got delivered on 09/05/22
2) they delivered the wrong product. I received yellow lilies instead of white.
3) half of the flowers were stale and half the lilies were yet to bloom. As a result there was not a single fresh flower in the bouquet.
4) They should’ve refunded the amount or cancelled...
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Sushil_7527
May 10, 2022
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Product not delivered and refund is not done

Ordered a cake and sweet to be delivered on mother's day i.e on May 8. But the order wasn't delivered and now they aren't cancelling the order and also not making the refund. The amount is of Rs 2099. Order Id is 1034220.
PS: The customer care never responds to call...
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Shobhita@
from Chennai, Tamil Nadu
May 10, 2022
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Undelivered Flower & Chocolates for my sisters birthday

I had booked a pack of flowers and chocolates amounting Rs.1795 booking ref 1032266.It was my sisters 50th birthday on 9thMay'22 for which I had done this booking on 5th May22, online through their portal.
The product didnt reach however the portal tracker shows it is delivered.
I have complainted through their website multiple times since 9th but with no response....
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Viveksirohi9
May 9, 2022
May 9, 2022
This thread was updated on May 9, 2022
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Item Not Reached

I ordered some gifts for my mom on Mother’s Day. Its been 2 days after Mother’s Day and they have not still reached. They have taken the full money but still nothing is happening. I have contacted the customer team but still no response from them....
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Shiv1333333
from Pune, Maharashtra
May 9, 2022
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Product not delivered even after 48 hours

I ordered on 8th May and they have still not delivered my order. No customer care response.
I paid 868 rs.
My order number : 1039207...
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Shambav Sunny Sarkar
May 9, 2022
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Order not receive

I have placed an order yesterday order id[protected] it was promise to deliver yesterday but still not deliver yet no has contacted me or my alternate number.. Got an email that driver try to contact me but my number not contactable..That is lie.. I was at home yesterday all day.. You have ruined my surprise for my mother... Fake company...looted my money......
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Rose Rohini
May 9, 2022
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Order not delivered, They collected Money sis not deliver, I will register a case against them

On the Occasion of Mother's Day on 8th May 2022, I had Placed order for Flowers and Cake to be delivered to my Mother. My order No. 1039590 is not Delivered till Date, I had tried to reach their contact number which is Constantly busy and not reachable, I have sent numerous messages asking for refund.. No action till date. Request to initiate suitable action against these fraudsters...
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DrSwapnil Mishra
May 9, 2022
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Didn't deliver the order

I've placed an order for a bouquet of 20 roses for Mother's day on 8th May 2022 with extra 99 charge for same day delivery.
First of all the order wasn't delivered that day secondly the status show delivered despite not delivering it. I cannot contact them since the number isn't in function and they are not replying to the mail...
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Swagata B
May 9, 2022
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Fraud

Website: www.myflowertree.com

I regret not reading the reviews before placing order. They Took my money, and didn't deliver on the given date and time inspite of the fact that I choose to pay extra for delivery on the exact time. Worse still, they never responded/refunded/or delivered in any case . That's cheating! Now I Have no product and my money too is gone.

They never bothered calling or responding after umpteen no. of complaints I placed.
br...
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Utkarsha Aggarwal
May 9, 2022
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Fraudulent activity

Website: My flower tree

This is fraud app plz dont order anything from my flower tree app..this app has taken money and did nt delivered the product.infact sending msgs that they hv attempted and nobody found at home..
They are fooling the customers.
Plz take strict action against this application....
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