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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated Sep 10, 2024
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National Highways Authority of India [NHAI] reviews & complaints page 225

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S
sundarisro
from Mumbai, Maharashtra
Jan 16, 2021
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Nanguneri toll plaza

Address: Nanguneri toll plaza Tirunelveli district

SBI FASTag Acc ending with 73AA0 VRN: MBHGWB22SKK3 debited Rs.95 Toll Charges at Nanguneri on 13-Jan-2021 04:39:05 PM Bal Rs.8 This was I got message but I was waiting more than 10 minutes at toll plaza. As per rules if vehicle waiting more than 3 minutes toll charges shouldn’t collect. But they deducted toll and I got messages at next day morning 5am....
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C
Crav710
from Delhi, Delhi
Jan 16, 2021
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Charged more by doing fastag fraud

Address: Meerut

I was charged 155 instead of 15 on meerut express highway because they said my fast tag is black listed. But at entry my fastag worked and it has 348 balance . They took 155...
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M
mohammed manath
from Thiruvananthapuram, Kerala
Jan 16, 2021
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Unauthorised charging of toll and unethical behaviour

Today my vehicle KL 07 CP 0525 passes 10.13 am paliekkara toll Trichur Kerala.my fast tag have Rs.530 balance.but the barrier not lifted me to pass.they told that i have no balance and they charged double Rs. 150 including fine.after passing the toll my fast tag account debited Rs.75. so instead of Rs. 75 i had been charged Rs.225.this is un justice.this happens due to non of my fault but due to the toll equipment fault.so please refund my...
+1 photos
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S
S_R_V
Jan 16, 2021
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Toll plaza at Krishnagiri

Fastag is not working properly . It is making long long queue today. Not properly managed toll plaza...
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M
Mohittri
from Rajkot, Gujarat
Jan 15, 2021
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About fastag amount deducted also collected cash for tall

At 15th jan 2021 we are traveling from junagadh gujarat to rajkot on national highway its our first time to drive with fast tag during travelling all through highway i ask all tall collector i have fast tag but they asked for cash tall collector also deduct tall from my fast tag ammount and cheated me. I want to mention the tall booth with this complaint it is bharudi tall plaza and pithadiya tall plaza...
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R
Rohitrathore010390
from Mumbai, Maharashtra
Jan 15, 2021
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Additional charge on the name of penalty

Additional charge taken by toll unit on the name of non-compliance of Fastag, whereas governement already extended the mandate date to 15th of January 2021.
They charged me twice to-fro route and doing same with all from 1st of January 2021 as mentioned in attached receipt.

NHAI
Sh Amit Khampariya
Plaza name:Saliwada @ km 13.440
Section: Jabalpur - Mandla-Chilpi (NH-12 A)...
+1 photos
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R
Rudresh SJ
from Visakhapatnam, Andhra Pradesh
Jan 15, 2021
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Triple toll taken at Bangalore elevated tollway Pvt Ltd

Address: Electronic city,Bangalore

Dear Sir,

My car no KA05 MR 8654 was used Bangalore elevated tollway Pvt Ltd road on 14.01.2021 at 3:11pm.
When i entered the toll, they said your vehicle is black listed due to in sufficient balance and taken the penalty of 50.Rs against 50.Rs toll. Totally they taken 100.Rs from my side.
4 minute later I got a message of HDFC fast tag has been debited 50.Rs. The balance amount in the account is Rs.395.13.br...
+2 photos
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D
Dr Madhusudan Sharma
from Kota, Rajasthan
Jan 15, 2021
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Complain about not cleaned toilets of toll plaza of bassi on kota chittor route (rajasthan)

Address: TOLL PLAZA BASSI ON KOTA CHITTOR ROUTE RAJASTHAN

No gate on female toilet. No no pipes in male urinals .Wash basin never cleaned on nhai toll plaza bassi on kota chittor route.
That condition is same on all toll plazas toilets of all
rajastan toll plazas

regards
dr .Madhu sudan sharma
anurag nursing home bundi rajasthan
mo.No. [protected]
e-mail : dr.Sharma.[protected]@gmail .Com...
+8 photos
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P
Piyush Kaila
from Panaji, Goa
Jan 15, 2021
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Narmada bridge toll plaza

I am a respected CENTRAL GOVERNMENT EMPLOYEE.
VISHAL PATEL and his staff members had misbehaved with me . They charged double the amount of tolltax so we said no to pay double charge than he and his staff members started misbehaving and speaking bad words infront of my family and when we said no to pay then he said "DO WHATEVER YOU WANT TO ". We know about the rule that in fastag lane one had to pay double if he or she is paying in...
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M
mfni62
from Dehra Dun, Uttarakhand
Jan 15, 2021
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Double charged toll

While travelling by my CAR CH01BH9021 from Agra to Jewar on 14.1.2021 I was double charged for toll for same route:
1. At Agra of Rs 415 ( Agra to Jewar)
2. At Mathura of Rs 275 ( Mathura to Jewar)
At mathura, charges should not be applied since I have alrady bought toll ticket for Agra to Jewar complete route.

Request you to please refund my Rs 275/- additional paid amount to my bank account. Upon your...
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P
Poshya S
from Noida, Uttar Pradesh
Jan 15, 2021
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Non implementation of FasTag on EPE Exit 10 (Greater Noida)

The toll booth on Exit-10 (Greater Noida) on the Eastern Peripheral Expressway is still accepting cash even when there are FasTag providers there. This is creating long queues and the very purpose of FasTag is lost.

There should be constant supervision of the toll booth workers till the system is properly executed to curb illegal activities on the toll booths.

Apart from this issue, the FasTag system is superb...
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V
Vijaykumar Ghanta
from Mumbai, Maharashtra
Jan 15, 2021
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Non implementation of fastag

N.A.M expressway limited connectin NH 65 and NH 16 is not implementing Fastag and still collecting cash only . Please advise them to provide Fastag facility at the earliest....
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M
Mrinmay Haloi
from Jamshedpur, Jharkhand
Jan 15, 2021
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Abnormal Toll gate fees

Address: MADANPUR BAIHATA ASSAM

At madanpur toll plaza from bihata to guwahati cash toll fees is rs 55/- . While the authoruty has mandated to pay toll fees through fasttag system, there is a difference in fees deducted through fastag and by cash. Today on[protected] t10:28:31 while crossing the plaza, my fastag was scanned and an amount of rs 105/- was deducted from my fastag account.
Vehicle no.AS01DY1940

kinldy do the needful....
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U
Utkarshnayak
from Ghumarwin, Himachal Pradesh
Jan 15, 2021
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Not using fastag

Address: Garh toll plaza

I am going to delhi from moradabad. At garh toll plaza they are taking cash and said that your fast tag was not detected but at Amroha toll plaza toll was deducted from my fast tag card, when I asked about this they are not giving satisfactory answers and misguiding us...
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C
charu ojha
from Indore, Madhya Pradesh
Jan 14, 2021
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Taking toll two time to pass the toll

Address: Boharipar toll,Jabalpur seoni highway

On 13/1/21 My truck no MP19D9400 three axle loaded with paddy went to Boharipar toll on Jabalpur seoni highway Rs 470 was deducted by Fastag at 16.07hrs.Dispute was raised that truck was overloaded and it was backed from same toll, barrier was not opened .
.My truck was held for 20 hrs.When it was cleared that truck was not overloaded truck was allowed to cross the toll on14/1/21 and again toll Rs 470 was deducted from Fast tag at...
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A
[email protected]
from Noida, Uttar Pradesh
Jan 14, 2021
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Behaviour of staff towards toll user customer

I am traveling from Trichy to Madurai. While in Boothakudi toll plaza, near Trichy, Viralimalai, on the way to Madurai. There was very rude behaviour by the toll staffs for giving us our bill. They have no respect for customer. As an Indian citizen I am very shocked at this event. We pay our taxes perfectly and even when receiving our paid bill we are getting I'll treated....
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R
Renitta Catherine
from Cochin, Kerala
Jan 14, 2021
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Complain about double charge in national highway 544..

Address: Chandrapuram kalam walayar post palakkad kerala

This is not fair.. if toll demands double charge what will poor peoples do for their savings and earnings... We need our money as refund.. Many time charges in a single drive is really a big crime... KL55R8480
Mob:[protected]...
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K
kori_jg
from Hubli, Karnataka
Jan 14, 2021
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Potholes and non scientific humps

Several potholes and non scientific humps between Hubli to Haveri for Bankapur toll plaza. Not attending periodically to rectify the same...
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S
Sumedh Dange
from Indore, Madhya Pradesh
Jan 14, 2021
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Toll plaza don't have Fastag facilities

I want you to bring to your notice that, there are few toll plaza that are not having Fasttag facilities at their plaza, recently i was travelling on Ujjain Highway ( indore to Ujjain to indore) and there are 2 toll plaza, they don't have Fasttag toll collection facilities at their plaze.
This was so frustrating and disappointed to see this .
Sorry to say this but, this shows that the authorities have no command on these toll...
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K
kori_jg
from Hubli, Karnataka
Jan 14, 2021
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Pot holes and non scientific humps on diversion roads

Lot of potholes and non scientific humps between Hubli to Haveri national highway for the stretch of Bankapur toll plaza. Not periodically attending the same...
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