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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated Sep 10, 2024
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National Highways Authority of India [NHAI] reviews & complaints page 229

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V
Vijay Kr Jha
from Delhi, Delhi
Jan 6, 2021
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Panic service AT Toll Plaza(specially at Pundag, RANCHI, JH.)

Address: Ranchi, Jharkhand

As per SMS received in my mobile, "You have paid Rs 50.00 against Transaction ID [protected] for Toll Charges at Pundag (JH01DV1621) on 05-Jan-2021 03:00:49 PM. Your new tag balance is Rs.45.00 - IHMCL.
While I reached at Pundag Toll Plaza, Ranchi - more than 24 minutes(2:36pm - 2:59pm) delayed. By asking for this matter, the toll collector refused to co-operate and deducted the charges. there is no any demarcation, indication for...
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J
JK Verma
from Delhi, Delhi
Jan 6, 2021
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Against the Sri Nagar toll plaza NH2

Address: H No -640 B sai nagar meethapur extn Badarpur New delhi-110044

I have been travelling from Delhi to Mathura with my family. During crossing the Sri Nagar toll plaza the toll collector said your fastag is not working & he is asking to paid Rs 210/- cash payment for crossing. Also he was talking very rude language. He asked us to take car back & asked to cross from other toll booth then we had taken our back to booth no 12. There also fastag was not working as per them & asked us to paid Rs. 210/-. After...
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N
nitesh aneja
from Powai, Maharashtra
Jan 6, 2021
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Nh 347

Address: nh 347 मुलताई से सिवनी मार्ग चिखलिकलां टोल प्लाजा

महोदय जी कल दिनांक 4/01/2021 को मैं मुलताई मध्यप्रदेश से छिन्दवाड़ा मध्यप्रदेश लौट रहा था रास्ते मे चिखली कलां में nh 347 पर टोल प्लाजा में टोल देने रुका था 9.34pm का समय वाइट कलर की mp 28 ca...
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N
neha.bhan
from Mumbai, Maharashtra
Jan 6, 2021
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Took money on toll plaza and my fastag also got charged

This is a regular issue on these 2 toll plazas. They will deny fastag and ask for money and later charge on fastag as well...
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K
Kundanuml
Jan 5, 2021
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Misbehave and extra charges demanded by person.

Address: Ranchi

Dear sir
Today i passed at, Ghanghri toll plaza, NH-2. At returning time on same day, toll plaza person says i can not take payment by fas tag & you have to submit full payment on cash basis. His behave was like a Gangster/criminal.
Our details of one side, returning side i paid cash by forcefully. Details mentioned below.
FASTag Account No. [protected], linked with the Vehicle No. JH01DN2931 has been debited Rs. 100.00...
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K
Kishorkumarbr
Jan 5, 2021
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Charged in cash as well as fastag

Dear sir/madam

Toll member taken cash and as well as deducted in fasttag. I have called multiple times to 1033 for resolution and they do time pass very well. They will give dummy ticket number and they disconnect the call.

Being a customer we expect penaulty from nhai for charging in cash and fasttag like how they charge if we enter into fattag line without fasttag.

I have paid double money when...
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D
Devapriya Acharya
Jan 5, 2021
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Double charged at Nazirakhat Toll Plaza

Address: Guwahati

On 24th Dec, 2020 while passing through Nazirakhat Toll Plaza in Assam, I was charged Rs. 110 which I paid with Cash.
When I arrived home, I realized that my FastTag account was also debited by the same amount.

Kindly look into this issue and get me refunded. The details are given below:

Cash:
Vehicle Registration no. AS 01 EP 5642
Trans ID :[protected]
Lane 4
br...
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D
Dr. Arpit Maheshwari
from Delhi, Delhi
Jan 5, 2021
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Fastag blacklist

Address: Ramganjmandi, kota

I have fasttag in my car with 800 rupees balance and on all toll it work but when I come to toll near mandana NH 52 it will never work they always says it is black listed pay 100rs (50 toll and 50 panalty) and the staff behavior was very rude.
This type of problem I always suffer at same toll they just panic to public please take care of it.
Regards
Arpit maheshwari
[protected]
Thanks...
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V
vagish bansal
from Delhi, Delhi
Jan 5, 2021
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Incorrect amount deducted at toll 4 times in 3 days

Address: Fathehpur Rampur EPP

Fatehpur Rampur toll plaza is situated on Eastern Peripheral Expressway connecting Palwal, Haryana to Kondli, sonepat, Haryana at NH1. This toll plaza regularly deduct wrong amount from fastag. Mostly I enter from Bilakbarpur and exit at this toll, the amount should deduct Rs. 15 and most of times my fastag was debited with Rs. 140, 125, 125&90 rupees Please take strict action against this plaza and arrange for reversal of amount . My vehicle...
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M
Madhurjya Chowdhury
from Delhi, Delhi
Jan 5, 2021
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no lane for fastag vehicles.

Address: Guwahati

I want to bring attention of your authority to the toll plaza at Nazirakhat and Raha under NHAI in ASSAM. Even though we are following the rules about FastTag but still haven't benefited anything rather we are made to wait in longer queues, as the vehicles who have paid in cash for return journey are being provided separate lanes to pass by....
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V
Vinay J Gowda
Jan 5, 2021
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Police traffic

Dear sir...
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R
Rashmi2811
Jan 4, 2021
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Charging double the payment as fine for non fastag

At maithi toll plaza muzaffarpur district bihar on 2 /1 /2021 the operator charged double the payment as fine for non fastag despite the announcement of the extention of date till 15 /1 /2021. It caused unnecessary harassment....
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C
Celeste Hazarika
Jan 4, 2021
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Deducted more amount of money.

Address: Raha, Nagaon, Assam, India

The Raha toll gate at assam. Since i am a resident of nagaon district, i should be charged 45rs. They have deducted 95rs from my fast tag and at the same time said they have network issues (which is against the rules) and took 45rs too. Please see to this matter....
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N
Naveenkumarnair
from Powai, Maharashtra
Jan 4, 2021
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IVRCL Chengapalli tollways limited on NH544 poorly maintained

Dear Sir

This is to put to note that IVRCL CHENGAPALLI TOLLWAYS LIMITED in Highway NH544 charges exorbitant Rs 100 for a road which is not maintained at all. Kindly note honorable high courts have described such practice unlawful. Requesting your kind intervention to ensure public pays only for legitimate and deserving toll and road maintenance operators.

Regards
Naveen...
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R
Rahul Suratkar
from Powai, Maharashtra
Jan 4, 2021
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illegal toll deducted for fastag account

Address: Pune

Dear Sir..
I am residing in Pune and owning a SUV MH12 PN 0483. on 2 Jan 2020 night I traveled via Khed Shivapur Toll plaza. I informed person at toll plaza for exemption as I belong to Haveli Taluka. As per government declaration, vehicles registered from five districts will be exempted from toll at Khed Shivapur toll plaza. Even after informing the person about this, toll got deducted from my Fast Tag account. Is there any authority...
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A
ajith dsouza
from Gokak, Karnataka
Jan 4, 2021
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Taking unnecessary toll

We are mangalore ka19. We were crossing suratgkal toll, actually we do not need to pay toll, but they have taken toll from us. So i need this refund. Otherwise i will take legal comolaint. Thank you...
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E
Ezhilarashan
from Chennai, Tamil Nadu
Jan 4, 2021
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Toll amount deducted but I didn't use that road

Hi,
Toll amout of 30 has been deducted from my FASTag but I don't use that . In the below mentioned date and time, k dint cross the Medavakkam toll but amount hit deducted. This happened last week also but that time also I don't even visited chennai.

Paid Rs. 30.0 FASTag toll fare for vehicle at Medavakkam on Jan 4, 2021 14:51:48. Toll txn Id: 0000000000040316228647. Updated Paytm Bal: Paytm Wallet- Rs 125.64
br...
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N
NITESH Shivdaokar
from Delhi, Delhi
Jan 4, 2021
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excessive toll charged for single trip

Travelling from Mumbai towards Kolhapur via Pune Express Way on 1st Jan 2021 . I was charged excessive toll .
Toll Booth ( Khalapur) thru ETC - Rs. 203
Toll Booth ( Talegaon ) Thru Cash - Rs. 203 ( as Wallet was showing low balance had to pay cash ). Total one way journey costed me Rs. 406 / -

While returning back on 4th Jan Night, i preferred as go for paying thru cash which was just Rs. 270/-.

Difference...
+3 photos
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H
Hkathole
from Delhi, Delhi
Jan 4, 2021
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Full toll charge during return journey

At kelwad toll plaza Full toll charges taken through fastag during return journey.
Most of the time we have suffered....
+2 photos
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N
neeraj95553
Jan 4, 2021
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Dispute of transaction at toll plaza

While crossing NH ASROGA TOLL PLAZA U.P. ...At toll booth mr. Anil kumar shukla told me that my fast tag isn't working...i have to pay cash as toll fees so i did the same ..after crossing ASROGA toll with in few minutes i received an msg from fast tag that i have been charges toll fare ...

Dont know was it a fraud by toll guy or any technical issue ..please look about it and initiate refund as soon as possible . I am attaching...
+2 photos
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