National Highways Authority of India [NHAI] Complaints & Reviews

Address: RQM3+6Q6, Mumbai - Agra National Hwy, MIDC Avdhan, Dhule, Tikhi, Maharashtra 424006

1. Incident occur in dule, maharashtra, Avdhan Toll.
2. Commom public going toll booth line
But this toll walo ke bap ki toll walo nay get khol kay jane diya bina toll deeye.

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Address: Bhadrabaad Haridwar Uttarakhand

Dear Team Bhadrabaad toll plaza deducting toll tax without any vehicle movement because today on date 25/12/2023 at 15:42:48 deduct 95 rupees without any movement of my vehicle UK08X0448 from my fast tag Account HDFC Bank so please take action against my complaint and unnecessary recovery.
Regards
Meena Rawat
UK08X0448

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At ghaggar toll plaza my toll was also deducted from fastag inr 115 and the barrier did not opened and i had to pay 230 inr amount.
This means something is not right with the people or the technology.
Please could you refund and make sure it is working fine.

I have enclosed picture of toll deducted from fastag and cash receipts paid by me at same time and date for vehicle number DL 10 CG 6944

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Address: 41 PUROHITO KA BAS PUNAYATA PALI, Punayata

I would like to bring to your attention an issue concerning the toll plazas on the Pali-Jodhpur highway (NH65). There are two toll plazas along this route, and I have observed that the distance between both toll plazas is stated to be 30 km.
The toll plaza on the Pali-Jodhpur highway (NH65) is first encountered at Pali Gumti, followed by the next toll plaza at Nimbali toll plaza.
I kindly request that the relevant authorities investigate and address this issue promptly to ensure a smoother and more efficient experience for all travelers using this highway.
Thank you for your attention to this matter. I look forward to a resolution.

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Hi,

I am physically challenged person and have applied exempted fast tag in Oct month. Ro has been approved and pending with CO approval for more than 2 months. Kindly approve.

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Address: Sohna toll plaza

Washroom was very untidy and dirty water taps were broken there was no water facilities available at sohna toll plaza, please resolve it as soon as possible very much disappointed

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Address: Derabassi Punjab

During my journey from Delhi to Chandigarh on December 15th, I stopped at the Derabassi (Punjab) toll plaza and used the restroom facilities. Unfortunately, I was disappointed to find the toilet in an unsatisfactory condition, with broken seats and a dirty wash basin. The overall hygiene was subpar, giving the impression that the facility had not been adequately cleaned for an extended period. It seems that the management of the toll plaza has neglected the importance of maintenance, prioritizing their operational responsibilities over the cleanliness and upkeep of essential facilities.

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Address: Attibele , Bangalore 562107

Hi I son of c narayanamma holding a property survey no 2/2, attibele, Bangalore 562107. Request for survey and show the extent of land taken for road in attibele office, then they called hanumantappa ([protected]) in electronic city office and told about the same on 14/12/23 and from then he kept telling lies and postponed from coming to place and when I called today he responds rude way stating I can’t come i[censored] want go and give complaint in office first then will Look into that matter and I told him will take this same to ape and SLAO office he says u can take it I don’t mind . But hen on he stopped responding . Please look into this matter and help us get the land surveyed as we r starting construction in the said property .
Thanks and regards
Sunilkumar N

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Address: Toll gate womens toilet holegadde toll plaza

One of the worst maintained toilets used sanitary pads are stuck on doors no flush no water no door latch.

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Address: 14/10B, Lakshmi Nagar, 3rd Main Road, 3rd Stage, Chennai 600061

Dear Sir

I am using toll regularly at Kollapancheri and Palavedu

The charges are varying daily. They are charging Rs 23 for both up and down separately on some day. On some days, they charge Rs 23 and Rs 12.

My phone no is [protected]

Mail ID: is [protected]@yahoo.co.in

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Dear concern,

My car number and model is DL-8C-AJ-0618 Maruti Alto800 CNG SIVERcolour.
A complain is raised with ICICFast tag with insident on dated 19th Nov 2023 @08:51:46 time toll amount Rs165 debited from my fast tag at Chhajarshi toll plaza towards Hapur road but the car was parked at 300 km away location at home location Agra.
I recieved the alert debit massage of debit card at 8:56 am .
Please check and resolve, such cases should not happen with any one.

Or I will take legal action against Toll plaza under 420 and few more as this may be a criminal conspirecy by the neglegence or intention which could make me fall under any criminal letigation as my car number is used, I may have to logde a FIR also so safe me and my car number.
Regards

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Dear concern,
My car model number is DL-8C-AJ-0618 MARUTI ALTO800 CNG. Please refer CCTV footage of dated 19th Nov 23 as I have complaint to ICICIfast tag for trip no. [protected] .
Please check and resolve, such cases should not happen with any one.

On dated[protected]@08:51:46 time toll amount Rs165 debited from my fast tag at Chhajarshi toll plaza towards Hapur road but the car was parked at 300 km away location at home location Agra.
I recieved the alert debit massage of debit card at 8:56 am .

Or I will take legal action against Toll plaza under 420 and few more.
As if the car number is used then its clear intention that their is any criminal conspirecy is going and For such situation I have to file a FIR for investigation for mis use of my car number so that the mistake or intention could clear me from my letigation if any either planned or done by neglegence.

Regards

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Address: NH05 sanwara tool plaza

In Sanawara tool plaza (Himcahal pradesh NH05 ) out 5 gates they always open two gates only .. due to this their heavy traffic jam, i have asked staff why Mr Sikander why two gates are open, at least open 3 gates to avoid traffic jam during peak time (Monday and Friday ) i am regular traveller of this road they always closed 80 % gates and staff are seating in corner for gossiping, today they try to flight with me when i asked to open other gates and try to snatch my mobile phone when i m making video for their mis behaviour .

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Address: Kurnool toll plaza

Toilets just after the Kurnool toll plaza, (Bangalore to Hyderabad) are in a pathetic state.
Broken ceramic ware, broken tiles of bathroom floor.
Seemed better to hold a full bladder rather than using these toilets.
Request NHAI KURNOOL to work towards repairing these.

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I was passing by Mandava Toll Plaza where the queue was more than 100 metres. According to the NHAI rules, if the queue is more than 100 metres the toll plaza shall allow vehicle to pass free. But in my case I requested the toll plaza personnel to allow me to pass free but he didn't. And the amount was deducted from my bank account. This a pure violation of rules by Toll plaza. This happened with me quite a few times. I want refund for the amount deducted at Mandava Toll plaza.

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Since waiting was more at toll plaza near Akkolkot Solapur highway near Valsang I have asked them move vehicle fastly else I won’t pay toll for making me wait more then 15min they are taking disrespectful with dirty words and also pushed me back manhandling done there was one boy with NHAI SYMBOL ON HIS SHOULDER TALKING VERY DIRTY WORDS LIKE HIS MOTHER NEVER Thought him how to talk .

Very rude attitude of employee of Toll Plaza located on Akkolkot-Solapur Highway near valsang village

Time 4;00pm on Sunday evening toll plaza was jumped for 30min

Nov 27, 2023

Complaint marked as Resolved

Nothing they have done not even called not even mailed by NHAI THEY ONLY MARKED IT AS RESOLVED WITHOUT DOING NOTHING

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Dear concern,
On dated[protected] @08:51:46 time toll amount Rs165 debited from my fast tag at Chhajarshi toll plaza towards Hapur road but the car was parked at 300 km away location at home location Agra.
I recieved the alert debit massage of debit card at 8:56 am .
Please check and resolve, such cases should not happen with any one.

Or I will take legal action against Toll plaza under 420 and few more.
Regards

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R

raj23an07

from Agra, Uttar Pradesh

Nov 24, 2023

Car number is DL8CAJ0618

Reply

R

raj23an07

from Agra, Uttar Pradesh

Dec 13, 2023

My car model is ALTO 800 CNG . car number is DL8CAJ0618. PLEASE CHECK THE CCTV footage if the same car has crossed the toll or not. If not then this is criminal issue as in when my number plate is been used from criminal activities for which I may have to file an FIR also post your confirmation and make me force to re-investigate the case.

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Address: GUNRBOD, BEMETARA ROAD NH 30 CHHATTISGARH

I am from Gunarbod village Bemetara dist Chhattisgarh. NH 30 is crossing through Gunarbod village near Bemetara. So many street lights are not working in accident prone area declaired by NHAI in this village. Last few days so many accident already happens thanks god no casualty occured here. Please arrange authorised person to resolve this issue so many life can be saved.

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I was returning from Mumbai to Pune using Expressway on 18 Nov 2023.

First toll at Khalapur Toll Naka correctly deducted by Rs 240 at 10:41 am from Fasttag.
Second Toll at Talegaon Toll Plaza is incorrect. An amount of Rs 240 was deducted at 12:53 pm. It should be Rs 80.
My Car numberplate is MH12LP2415.

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Address: Khanna

Dear Sir,
I want to bring into your notice regarding the street lights not working on the area from Bija to Khanna on NH44 due to which chances of accidents are increasing as visibility is zero . Please look into this matter asap.

National Highways Authority of India [NHAI] Complaints & Reviews

File a complaint to National Highways Authority of India [NHAI]

National Highways Authority of India [NHAI] reviews & complaints page 5

Toll walo ka Baap Bina toll diya Ja raha hai

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Unnecessary deduction

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Triple deduction of toll

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The Pali-Jodhpur highway (NH 65) has two toll plazas, and the distance between both toll plazas is 30 km.

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Exempted fastag Divyangjan approval

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Super bad washrooms

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Poor toilets at Toll plaza at Dera Bassi Punjab

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Survey of land taken for road construction

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Womens Toilet is unhygienic at Holegadde Toll Gate

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Toll charges charged at random

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Car is 300 km away at Agra but Toll amount debited Rs 165 from Chhajarsi toll plaza

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Toll amount debited Rs 165 from Chhajarsi toll plaza but car was at Agra location

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Misbehaviour of Sanawar toll plaza NH05 staff at Sanawar toll plaza

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Toilets at Kurnool toll plaza not maintained for ages

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Violation of rules by Toll plaza personnel

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About the rude and disrespectful attitude of employees at toll plaza

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Toll amount debited Rs 165 from Chhajarsi toll plaza but car was at Agra location

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Street Lights are not working in NH 30 may causes Accidents

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Incorrect toll charge at Talegaon Toll Plaza

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NH 44 Street Light working

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