Netmeds Complaints & Reviews

I ordered medications from netmeds app and during order i did payment through UPI method, from which payment was deducted but order not placed. So i called customer care and they confirmed that order is not placed and they will initiate refund soon! But it's been over a week and I called many times to customer care but everytime they give same answer that they will initiate refund but in reality I haven't received any of my refund and when...

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

Address: RELIANCE RETAIL LTD, HOLDING NO 117/4/1, BADU 1ST MAIN ROAD, WARD NO 21, GROUND FLOOR, P.O. BADU, P.S. BARASAT-700128

I had ordered my diabetic medicines vide order no[protected]aso1 and for that invoice no is cshx[protected] which was delivered to me on 21.08.2022 at around 2.00pm, but of my surprize the medicines delivered is just half the ordered quantity as well as billed quantity, the payment of invoice is made in advance.
Earlier never this type of incidence happen, is after acquiring by reliance this is the new practice to be followed...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

I placed my order today on netmeds. money is deducted from account but they have declined my order.
I tried reaching customer service. There is no response from them....

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: 164, Subash Nagar Road, Flat 2 C, 2nd floor, subash nagar,kol, Dum Dum cantonment. kolkata 700065 (Near aamtala), Dum Dum canton, Dum Dum cantonment.

Have ordered online medicine from netmeds.com on 5th March 2022. (netmed Head office 5th Floor, EA Chambers (Express Avenue) No 49 & 50 L, Whites Road, Royapettah, Chennai - 600014.)

Have returned the entire set of 14 medicines as the patient got deceased in March 2022. After several complaints still they are not resolving the issue and returning the money back, this is 4 months running for a return value of Rs 4695/-
Order...

+3 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

My order no. Is[protected]A and I order my product on[protected] on that date they promised to deliver my medicines on 16th and 17th of August but till now I haven't received my product and their customer care executive also not cooperating with me, they always give fake assurance. Please help and take strong action against them....

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

I ordered 3 medicines on 11th august 9:41 PM and prepaid it via paytm wallet.I have a proof of money getting debited but that order ID[protected]M)is not reflecting in netmeds website.Insted order got placed with different ID[protected]M).I contacted customer care via mail and calls.They say that they haven’t received any payment for the order[protected]M from me.Seems like there is an issue with the software.Only...

+3 photos

Helpful

1 other people found this review helpful

1 found this helpful

1 Comment

Address: Chhapi gujrat

Bill jaldi banta nathi savare 8.30 na oder nu bill sanje 4 vage bane ema pan stock batave pan bill ma unshipped batave etle amare biji baju maal nu setting kevi hoy to kevi rite karvu agar e bill 1 vage pehla bani jay to ame biji baju setting kari shakiye mate jaldi banavo evi amari vinti che...

Helpful

Be the first one to find this review helpful

Found this helpful?

1 Comment

They Send me wrong product for which I return the order and exchange it but it's been 15 days they are not giving me the exchange order nor they refunding me. When I asked for refund they said me to give it in my netmed wallet which I don't want because they don't have that product. I have to purchase from else where . And they refund me the amount to my wallet which is totally useless. I am paying 1800 for a medicine and 1800 I don't want...

Helpful

Be the first one to find this review helpful

Found this helpful?

1 Comment

Every time delivery boy has not delivering on time medicine.
Last month also i have ordered the medicine and after receiving the delivery message still Delivery boy take 3 days of time to delivered medicine.
And same for this month as well.
When i call to delivery boy they are keep saying will delivered tomorrow.
And when I says I will make complaint related to that he sayad registered complaint they will no...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

[protected]ASO1 order I'd. Placed the order of actame face wash gel from Netmeds but team is not delivered the product not even refund the amount. No one is picking up the call...

Helpful

Be the first one to find this review helpful

Found this helpful?

1 Comment

I have raised many compliants regarding the concern I have raised, i have contacted customer service many times and all the time they have disconnected my call since they don't have guts to face me, i have requested for a manager call back its nearly a month i am still awaiting for call from their manager, just getting auto generated emails for the mail i have sent but nothing have done yet. Even tagged netmeds founder no proper response...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

I have ordered medicine on 9th, august and order get declined but money deducted from my paytm wallet. I have trying to get my refund since 7 days but still no step is taken by the company towards my complaint. I have attached screenshot of my transaction of paytm wallet to reliance retail on 9th august along with transaction id .
Transaction id : [protected]
Name : piyush verma...

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

I have received damaged product on August 13, 2022 against Order Id[protected]ASO1 . After raising my issue with their customer support service they issued ticket no. [protected] .
Whenever i contact them they say 'we have forwarded your issue to the concerned team'.
I'm still waiting from last 72hours for my refund against damaged product...

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

As i have ordered one medicine namely gebaneuron nt. But due to their fraud they removed it from list after full payment. I have paid 2413 rs and through upi payment. But not it showing 2188 rs i have paid. They modified online details of the order. It is a big scam i have the bank statement and screenshot of the order as well. My login id on netmeds is [protected]@gmail.Com i have ordered the same on 10 aug screen shot of the bank statement...

+3 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Website: Netmeds com

I have place an order on 29th July on Netmeds.com but still my order yet to be deliver. I'm very frustrated as these are medicine which is to be given to patient but they are careless and not giving me update regarding my order....

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

I have ordered two medicines but my order didn't get place my money successfully paid but order is still on cart I tried to contact customer support they just say we don't receive the money after sharing all screenshot completely customer don't even reply for long very bad service I will never use this fraud app again I want my money back my email - [protected]@gmail.com...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

My order ID is[protected]A. Order placed on 6th Aug 2022. Estimated delivery time between 7th to 10th Aug 2022. But if we are come to an medicines that would be delivered within 2 days. Although the delivery still showing in processing even after the last delivery date was 10th Aug and now it's 12th Aug
Still I have not received the medicine.
Spoke to various call center representative and each time the complaint ticket...

Helpful

Be the first one to find this review helpful

Found this helpful?

2 Comments

Address: 8 jeeevan joyti dayalbagh Agra 282006

Order no[protected]WSO1 Accu check Active test strip 25
exp date July 2023 less than one year .mfg date 15 Oct 2021 old stock kindly replace with fresh or take it back this product my contact no [protected]
Ticket no generated your team Netmeds :[protected]
1 till date no action only assurance
2.already 5days gone
3. I want my money back not in wallet .
4. net med wants to use my money with...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

My account phone number is [protected], my name is sabarinath P,

I have tried ro place an order on netmeds after the payment the amount got deducted but the order is not placed the products are still left in the cart attaching the payment msg screenshots...

+2 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: bangalore

Website: www.netmeds.com

My money deducted but order is showing as declined.please refund my money...

Helpful

Be the first one to find this review helpful

Found this helpful?

1 Comment

Netmeds Complaints & Reviews

File a complaint to Netmeds

Complaints recently resolved by Netmeds customer care

Most useful Netmeds reviews

Featured Netmeds consumer stories

Netmeds reviews & complaints page 9

I'm complaining about company's refund policy

Incomplete or not received of ordered quantity order id 16608833009013505aso1

Payment done and order declined

Online medicine returned but amount not credited

Late delivery and wrong behaviour of executives

Money got deducted but order not placed

Bill fast not issue

Not delivered till yet

Medicine are not delivered on time

16599755019059544ASO1 product not delivered not refunded the amount from Netmeds team

Life saving drugs is getting delivered delayer

Order declined but money deducted

Damaged product received,still refund not initiated by netmeds

Fraud in delivering medicine through netmeds

Estimated delivery is 1st August still order yet to be deliver

Ordered but didn't get placed

With the order ID : 16597644679019732A

Want to Return Accu chek active strip

Amount deducted Rs 3091.8 but the order is not placed

Payment completed order showing declined

Netmeds Complaints & Reviews

File a complaint to Netmeds

Complaints recently resolved by Netmeds customer care

Most useful Netmeds reviews

Featured Netmeds consumer stories

Netmeds reviews & complaints page 9

Netmeds related businesses