Niki.ai — bill paid not reflecting on become ledger

Address: 560003

Website: niki.ai

Hello, I paid rs. 1345 K No: [protected] Order ID: [protected] on niki for BESCOM Feb18 bill on Mar 18th of 2018 . It was not reflected in the BESCOM ledger, mar bill also added up by Rs 1220 . when i got alert from niki that pay oustanding bill of rs.1345, i though bill generated for month of Mar with same same amount and paid on 13th Apr 18 via Order ID: [protected] for Rs 1345. Unfortunately, i see that later in physical bill that it was only 1220 for month of Mar. Until today i paid 1345+1345. But Still 1220 is due pending with BESCOM. None responding from niki.ai also no customer care to call over phone.