Nippon Paint India — The dealer not giving the Warranty card as promised

Address: Omalur

Hello,

We have purchased almost 200 liters of paints for our housing complex built recently. The dealer and the sales person who visited our site during our construction have promised us a warranty of 7 years for the exterior paints.

We were supposed to go for Asian paints, but due to the regular connection by the sales person and his promise for a warranty we opted to use Nippon paints.

We have purchased and used only Nippon paints for the interior and exterior walls. Post completion of our work the salesperson and the dealer are not responding to our calls. I hope it's not a fake promise set by the company's personnel to sell a product.

I request the respective authorities should help me with a warranty card as promised.

Dealer: J.k Pipes and traders, Omalur, Salem district.

Sales person: Dinesh

Regards,
Dharmendra
Cell:[protected]