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NSDL e-Governance Infrastructure

[Resolved]  NSDL E-Governance Infrastructure — Completed payment but no otp generated at last step

Address: Dimapur

After I completed the payment and reached the final stage to submit otp I didn't get a single otp msg niether in my messenger nor my email till now and it was around 3 am when I submitted the form which cuts out the possibility of traffic in internet. Please explain to me this undedicated and half-hearted sevices of the income tax department, or else refund me my money. I have to go and get it manually submitted.
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Aug 13, 2021
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Dec 07, 2020
NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. To address your concern, kindly DM us your Temporary Token Number, Registered Date of Birth, and Registered E-Mail ID.
 
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    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
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    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
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