[Resolved]  Nsdl E-Governance Infrastructure — Error while getting eKYC details, Please try again

Hi,

I submitted application to update my father's spelling in pan card.
After payment, when i tried e-verifying, the portal keeps giving below error.
"Error while getting eKYC details, Please try again"
Application Number: Q[protected]
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Mar 25, 2024
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Feb 21, 2024
NSDL e-Governance Infrastructure Customer Care's response
Thank you for approaching us with your query. We request you to contact UTI Infrastructure Technology and Services Ltd.(UTIITSL) to get proper resolution of your concern.
- Team Protean
 
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    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
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    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
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