[Resolved] NSDL E-Governance Infrastructure — my online pan card status \"no record found\"

[Resolved] NSDL E-Governance Infrastructure — my online pan card status "no record found"

N Naresh144 Feb 6, 2020

My acknowledgment no [protected], while searching about the status it says "no record found" i already verified and paid the fees for the pan card. I applied through e-sign/e-kyc mode, on completion of the process i have received message like below. "thank you for using online facility for pan application. If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents." But when i checked my application status today, it was shown "sorry, no record found." Please check my application Was this information helpful? No (0) Yes (0)
Mar 31, 2020 Complaint marked as Resolved NSDL e-Governance Infrastructure customer support has been notified about the posted complaint. Verified Support Feb 12, 2020 NSDL e-Governance Infrastructure Customer Care's response Our representative tried calling you on the contact number mentioned in the PAN application but could not reach you. We request you to contact us at[protected]. Our team shall help you to resolve the issue. Verified Support Feb 27, 2020 NSDL e-Governance Infrastructure Customer Care's response As we have not received any feedback from your end, we hope that your concern is resolved. For any assistance you may reach us at[protected] or write to [protected]@nsdl.co.in
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Comments

Leo__blaze

Feb 7, 2020

I created a pan card via nsdl website but after I've done the payment by my debit card a failed message shows up and asked me to retry.After two tries I lost 213 rupees and I want my refund.

NSDL e-Governance Infrastructure Customer Care's response, Feb 27, 2020

Verified Support

To help resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at customerservice@nsdl.co.in

NSDL e-Governance Infrastructure Customer Care's response, Mar 5, 2020

Verified Support

We are still awaiting for your reply. Please write us at customerservice@nsdl.co.in. Our team will be happy to help you.

NSDL e-Governance Infrastructure Customer Care's response, Mar 17, 2020

Verified Support

As we have not received any feedback from your end, we hope that your concern is resolved. For any assistance you may reach us at 020-2721 8080 or write to tininfo@nsdl.co.in