[Resolved]  Nsdl E-Governance Infrastructure — PRAN not found in Database - NPS login issue

I have created NPS account and received new PRAN number to my registered mail id. When tried generating password, its throwing error that 'PRAN not found in Database'.
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Mar 9, 2024
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Feb 07, 2024
NSDL e-Governance Infrastructure Customer Care's response
Thank you for reaching out to us. We’re happy to assist. Kindly submit your query at https://npscra.nsdl.co.in/Log-your-grievance.php. You may also visit our Chatbot "KYNA" available on our website www.npscra.nsdl.co.in.
- Team Protean
 
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Thank you for reaching out to us. We’re happy to assist. Kindly submit your query at https://npscra.nsdl.co.in/Log-your-grievance.php. You may also visit our Chatbot "KYNA" available on our website www.npscra.nsdl.co.in.
- Team Protean

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    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
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    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
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