[Resolved] NSDL — Pan card fee not refunded

SumantSood

from Ambala, Haryana

Jan 20, 2017

Address: Yamuna Nagar, Haryana, 135001

Website: www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

I use NSDL website to create a new pan card of my neighbor. Temporary Token is [protected]. I use e-kyc option for her Aadhar verification. I have paid an amount of Rs.116.20 using my debit card. MY balance was deducted from the bank on 18/01/2017 but Aadhar verification was not completed due to not receiving any OTP on their registered Aadhar card mobile no. Now it shows me a message when i am checking the status "Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days." I have got a Rs.5.75 refund message from my bank on 18/01/2017. where is the remaining amount of my Pan Application? This problem arises due to their OTP verification failure. I need all my money or create a new pan card. they have to close their webiste if they can't fix the bugs. This is the true failure of Digital India. Do something for a Change.

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Jan 25, 2017

Complaint marked as Resolved

Got my refund

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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Comments

Gagan20170009

from Jamshedpur, Jharkhand

Jul 26, 2017

I applied for pan card but KYC failed. i didn't get my money back to my account . please refund as far as possible

token number [protected]

Account number [protected] IFSC CODE PUNB0051900

md nazare alam

from Kolkata, West Bengal

Feb 27, 2017

I use NSDL website to create a new pan card of my little brother. Temporary Token is [protected] . I use e-kyc option for her Aadhar verification. I have paid an amount of Rs.117 using my debit card. MY balance was deducted from the bank on 21/02/2017 but Aadhar verification was not completed due to not receiving any OTP on their registered Aadhar card mobile no. Now it shows me a message when i am checking the status "Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days. This problem arises due to their OTP verification failure. So till not reflected in my account. So please I want my detected money. Why because I am already applied physicalmode so I want detected money . they have to close their webiste if they can't fix the bugs. This is the true failure of Digital India. Do something for a Change. Thank you.

Naazneen Banu

Feb 28, 2017

I too applied new pan using ekyc mode for my sister. I tried thrice thinking some problem in network. All the three time its deducted my amount. But OTP failed, whereas iam entering correct OTP only whatevr iam reciving instantly.

Please fix the bug, or its a way of earning money. I want my refund for this 3 temporary tokens. Please refund my amount back.

Temp Token No: [protected], [protected], [protected]

saswat1

from Bhubaneshwar, Odisha

May 1, 2017

Paid using Jio money . Want cashback immediately

parthiban p.s

from Chennai, Tamil Nadu

May 18, 2017

I applied for pan card e- kyc on nsdl. Transaction is successfully. But not completed for pan card application due to some correction. So please refund my amount. My token number: [protected]. My account number: [protected]. IFSC code:IOBA0001045. Transaction details are attached photo given below

Nageswar Peddireddy

from Sirsilla, Telangana

Jul 3, 2017

I applied for pan card but KYC failed. i didn't get my money back to my account . please refund as far as possible

Thank You,

token Number [protected]

Manu Parmar

from Ahmedabad, Gujarat

Jul 17, 2017

I applied for pan card but KYC failed. i didn't get my money back to my account . please refund as far as possible

Thank You,

token Number [protected]

Gagan20170009

from Jamshedpur, Jharkhand

Jul 26, 2017

I applied for pan card but KYC failed. i didn't get my money back to my account . please refund as far as possible

token number [protected]

contact num [protected]

sathya s

from Delhi, Delhi

Aug 18, 2017

I applied for pan card e- kyc on nsdl. Transaction is successfully. But not completed for pan card application due to some correction. So please refund my amount. My token number: [protected].

hari8008

from Hyderabad, Telangana

Sep 4, 2017

I applied for pan card but e-KYC failed. (mentioned:: Kindly note that you will get refund of the PAN application in next seven working days. ) i didn't get my money back to my account . please refund as far as possible

paid ammount :: 118/-

Token number:: [protected]

Umarjan

from Srinagar, Jammu and Kashmir

Oct 5, 2017

I applied for online pan card but i did not complete dur to e KYC failure ..ut shows you will get refund in 7 worken day..
I tried 5-6 tumes but i thought NSDL will refund it so i keep only two screen shots with me...kindly refund my money
Email.umarjan.[protected]@gmailcom

Umarjan

from Srinagar, Jammu and Kashmir

Oct 5, 2017

sylvester dmello

from Vasai-Virar, Maharashtra

Oct 20, 2017

I applied for pan card but KYC failed.(mentioned:: Kindly note that you will get refund of the PAN application in next seven working days. ) i didn't get my money back to my account . please refund as far as possible

Thank You,

Token Number alloted to me- [protected]

Shashi Kumar Modi

from Bhubaneshwar, Odisha

Nov 17, 2017

Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days.

please refund money your site is full of bugs...

Govind Urmil

from Mundi, Madhya Pradesh

Nov 18, 2017

I have also applied for pan card through e kyc mode. I have made payment but I'm not receiving the otp to verify it. My token no is [protected]

Nishant Massey

from Mumbai, Maharashtra

Nov 21, 2017

I applied for the correction on my current pan card.
token. No. [protected] dated :[protected]:32:30.169

After deduction, it showed up data mismatch error, which could have shown before payment !!

Its simply seems money pulling methodology, when I would get my refund ???

Muskaan656

from Kaithal, Haryana

Nov 24, 2017

I applied for pan card e- kyc on NSDL. Transaction is successfully. But not completed for pan card application as OTP not received.Tried several times to regenerate but unable to get the OTP So please refund my amount.
My token number: [protected].
Name- Muskan, email- [protected]@gmail.com

Shiva kumar Raj

from Chirala, Andhra Pradesh

Dec 5, 2017

Sir my application got failed two times due to addhar details mismatched the money was deducted i request you to refund my money token no is 1) [protected]
2)[protected] sir i kindly pleasing you to refund my money as soon as possible

Shubham Girhepunje

from Pune, Maharashtra

Dec 14, 2017

I applied new pan using ekyc mode. I tried thrice thinking some problem in network.. But OTP failed, whereas I am entering correct OTP only whatever I am receiving instantly.

Please fix the bug. I want my refund for this [protected] temporary tokens. Please refund my amount back.