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Nykaa.com — amount debited from bank order not placed

Website:nykaa.com

I have placed an order from your app. I have got debit confirmation from bank but i have not received any order no, or order confirmation message from your side,
The msg from bank 'thank you for using state bank internet banking. Your transaction ref no igadbjjsm1 for rs.859.0 on 08-mar-18 11:51'.

Kindly look into the matter, update me on the same
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I have ordered for dove hair fall conditioner for Rs.88, 80 ml and I paid for that through debit card.. but I wrongly received dove body lotion which is Rs. 300, 250ml... plz send me dove hair fall conditioner 80 ml.

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