Nykaa.com — cheating

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I have ordered two products from nykaa and found out that they are counterfeit or fake products as i scanned the barcide for the authenticity of the product.. I tried calling them thrice regarding the complaint and the issues but as soon as i said that i have a bar code scanner and i can place a difference between fake and genuine product they intentionally disconnected my call thrice... No courtesy to even call back as they are scared to listen about their fake products which are sealed very wisely in their site.. Worst site worst customer service worst policies.. Disgusted and highly disappointed... Fraud site just for taking money and never returning it back even though the complaint is genuine..