Nykaa.com — delayed delivery

Address: 560060
Website: Nykaa.com

I had ordered few products from nykaa still haven't received any products, their courier service is pathetic (Wow express) when i tracked the shipment its showing it's near by to my place but haven't got any items yet, after couple of days of waiting then i made fresh order, again they put my order to these same wow express courier service, this is not the end when i tracked the order it's showing data is not found!? Wtf?
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    Nykaa.com Phone
    +91 92 2220 1010 [Customer Care]
    Nykaa.com Address
    104 Vasan Udyog Bhavan, Sun Mills Compound, Lower Parel, Mumbai, India - 400013
    View all Nykaa.com contact information