Nykaa.com — Missing items

Few of my items are missing from the parcel and my request is cancelled from your end . Need immediate assistance. What kind of fraud is this. Order id- NYK[protected]. Instead of raising complaint they just rejected my request for the same. Rubbish service
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    Nykaa.com Phone
    +91 92 2220 1010 [Customer Care]
    Nykaa.com Address
    104 Vasan Udyog Bhavan, Sun Mills Compound, Lower Parel, Mumbai, India - 400013
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