Nykaa.com — my delivery

I didn't receive any delivery but i got the message that the delivery was done... I paid for the thing online.. I want my money back or the product...
Asap..
This should not be the way to treat your customer.. Yu all should be more careful about all this.. As i have paid the price online i want my money to be refunded or the product to be delivered..
As i have selected the home as preference for the delivery but no person came to deliver the product... This is all stupid. Now what you expect to rate my experience of delivery.. 5 star.. Oh please.. This never happened to me. I was happy with your products and deliveries but now i felt betrayed.. This is all seriously so annoying.. Just give me my 💰 back. Asap or give me the product..