Nykaa.com — non receipt of confirmation of order after a successful pine payment

Rose Gogoi

from Silchar, Assam

Website:

www.nykaa.com

On 21st june i ordered for an lakme eyeliner and eyeconic kajal. While making the online payment my bank rs 530 was deducted from my acc but i did not receive any confirmation of my order after a successful payment. I contacted my bank who checked and confirmed with nykaa that the transaction no [protected] was successful and settled on 21st june. Then why have i not got a confirmation on my order from nykaa's side. If you cannot confirm my order then mindly arrange for refunding my money back to my account asap. Please reply.

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Comments

Parugiri

from Munnar, Kerala

I ordered a product with order number[protected]. But the product is not delivered yet. The courier service man is not ready to bring the product to the delivery address. He is misbehaved with me. He told he is not willing to bring the product and do what I can.