Nykaa.com — not get refund

Pranali Andhale

Jan 27, 2020

Address: Mumbai City, Maharashtra

I purchase 2 product on 16 jan 2020 (Order no. Nyk[protected] then i cancelled order.. I got only one product amount.. I wait for १ week then i took follow up from nyakaa they told me they proceded with refund but i did not got refund i checked with bank they told me no such transactions has been done from. Nykaa...
I got so many followups from nyakaa but i did not get proper response...
I totally disappointed.
I want my money back

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Comments

Nykaa Customer Care

from Mumbai, Maharashtra

Jan 31, 2020

Dear Pranali,

Thank you for writing your concern.

We would like to inform you that the refund has been re-initiated on 28/01/2020. The amount will reflect in your bank account in next 2-3 business days.

For any further assistance, please feel free to write to us on [protected]@nykaa.com.