Nykaa.com — refund

Address:	360005
Website:	Nykaa.com

I had ordered a mac skin finish powder and a primer. The former i got in damaged condition and the latter was a wrong product. Got a nykaa lipstick instead of the primer i had ordered. Took them days to collect products and my money is still stuck with them. It’s around 3500₹. I wrote them 25 mails. No exaggeration! 25 mails. Haven’t heard from them yet. I’m going to file a complaint against them. Awful service. They don’t give a # about you once the product is sold. The entire business is surviving because they don’t have any competition in the market. Never buying anything from nykaa. Horrible experience.