Nykaa.com — reward points removed from account!

Website:

www.nykaa.com

I have an account with www.nykaa.com where i have reward points ( 43215 )
which have been removed from my account !

My account with e-mail: [protected]@gmail.com and here i have placed an order

No:[protected] on[protected] my order has been cancelled and my reward points worth 432.15 /- has been removed on[protected] !

This company is doing fraud by taking back reward points, i already sent complaint but not crediting the said reward points, Immediately take action against this company to Credit the removed reward points and also providing compensation of Rs: 1000 /- for the inconvenience caused in this matter !

Finally i suggest everyone the company providing reward points and coupons which are fraud by this company en cashing trust among people but actually this is a fraud by www.nykaa.com !

Because i also lost my money after placing orders they cancelled my order every time and my used reward points removed permanently from my account, this is really very shameful to www.nykaa.com as the amount is very some then also removed !

I ask this useless fraud company that if the company not want to serve orders then why selling products online and why providing fraud and fake offers ?