Nykaa.com — Unilateral cancellation of my order

Address: 400097

Website: www.nykaa.com

NEVER EVER BUY FROM THIS SITE UNLESS YOU REALLY WANT TO WASTE YOUR TIME, ENERGY & MONEY. Not at all a site to buy or even look at it. Guys, never ever buy from this site as this seems to be fake/ cheat site. I had placed an order (order no.[protected] dated 16th Dec 2016). Even after repeated follow ups till 24th Dec 2016 the order has not been dispatched also. On 25th Dec evening, they have cancelled order on their own & that too without my confirmation. This is really a ridiculous action from this seller. Like other online buyers, I also ignored negative feedback about this site and still gone ahead with an order for first time. I will recommend to visit other good online buyers who really care for their reputation and customer service. Even it seems they also have a system of blocking customer contact number whereby you can call them & your call will be on a continuous hold only & you will never realise this. Like I called them on 26th Dec 2016 @ 12:15 PM and was on a hold for half an hour & then finally I disconnected considering the object of this site. Let me tell you that you can never rely on their offers & products too and there is a bright scope that you miss good offers from other site too. Also you will go through mental harassment like follow up & waiting for your products to deliver and then finally to get your refund back. Even their customer service is pathetic as they rarely revert on email & on a phone too you generally have to hold for 10 minutes and that to hear a standard reply from their side. Really disgusting site I came across, never buy & recommend this site to any one. Since I can't select rating less than 1 star, i have to go ahead with it else you can never provide positive rating for such sites.