Nykaa.com — Wrong product delivered

rupalijuneja

from Delhi, Delhi

Apr 12, 2016

Address: New Delhi, Delhi, 110085

Website: www.nykaa.com

Three times nykaa people have delievered me the wrong products. once i order avon's smudge free eye liner and they delievered me the avon's red color lipstick. second time i order a combo pack of barbie lipbalm along with barbie nailpaint .when they delievered me i found that lip balm was not same what i ordered and there was no nailpaint with it. third time i order a combo pack of maybeline eyeliner along with maybeline lipstick and when the product delievered i found the lipstick was not same as it appear on their website there was no branding of maybeline on lipstick.. shame on you for fooling people .
worse business you are running.

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Comments

Nykaa.com Customer Care

from Mumbai, Maharashtra

Apr 17, 2016

Verified Support

Hi Rupali,
I sincerely apologize for the hassle you went through with your recent transactions. As the support team has informed you that we require a snapshot of the product so we can assist you in a better way. We are awaiting for the snapshot and we will surely provide an appropriate solution.

nehadoc1313

from Delhi, Delhi

May 23, 2016

No delivery of products

I ordered a prepaid order of about 1100...N they have not delivered...And no response from their side...My order id is...[protected]...I want my money refund...