| Address: Lucknow, Uttar Pradesh, 226021 |
| Website: www.nykaa.com |
I have ordered 9 products and among them received 4 wrong products from nykaa.com.
I have emailed them many times but they have not responded.
My order number is order #[protected] for which i have already paid rs 4586. This happened on 20/06/2016.
1) i have ordered loreal paris casting creme hair color -200 ebony black bigger pack of rs 600 for rs 540
But instead they delivered me the smaller package of rs 299 for rs 540 (Wow).
Even the invoice is clearly stating the product is rs 299 sold for rs 540.
2.) ordered maybelline dream lumi touch concealer-buff
Ordered buff shade but instead they delivered me darker ivory shade.
3.) ordered revlon color stay liquid eye pen felt tip (Mrp rs 690, sale price rs 621)
And they delivered me maybelline baby lips spf 20 lip balm (Mrp rs 150).
4.) ordered tony & guy men: 2 in 1 anti-dandruff shampoo & conditioner. (Mrp rs 800, sale price rs 560)
And instead they delivered me lakme 9 to 5 crease-less matte (Mrp rs 450)
Whenever i call them the customer support tells me to email with the attachments and they will respond in 48hrs, but they are not responding to my email as well.
I want the replacement of the 4 cheap products they have delivered me instead of the one's i have ordered for, or i want complete refund of rs 4586.
Thankyou
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