[Resolved] Olymp Trade — Why is my payment delayed?

[Resolved] Olymp Trade — Why is my payment delayed?

B Bahadur Rao from New Delhi, Delhi Jun 20, 2024 Aug 23, 2024 This thread was updated on Aug 23, 2024

I just started using Olymp Trade 2 months ago and this is the first time I’ll be withdrawing funds as I started with the demo account… The platform is great by the way and I really learnt a lot from using the demo account which I was able to apply in my live trades. It’s so simple and easy to use. I really like trading here. However, I really don’t know what might be the case, although I didn’t finish my verification process but that shouldn’t be an issue right, I’d appreciate it if I got some clarity soon. Was this information helpful? No (0) Yes (0)
Sep 23, 2024 Complaint marked as Resolved Yeah, turns out I needed to complete my verification process to gain full functionality. Transactions are restricted until you completion of the verification apparently. Thought as much. Olymp Trade customer support has been notified about the posted complaint. Verified Support Aug 05, 2024 Olymp Trade Customer Care's response Hello there, Bahadur Rao. Thank you for your positive feedback! We're glad to hear that you’ve enjoyed using the demo account and have had a great experience trading on our platform. Regarding your withdrawal, the verification process is a crucial step to ensure the security of your funds. Incomplete verification can indeed affect your ability to withdraw funds. We recommend completing the verification process as soon as possible to avoid any delays. Happy trading and thank you for choosing Olymp Trade! Best regards, The Olymp Trade Team Verified Support Aug 12, 2024 Olymp Trade Customer Care's response Hi, Bahadur Rao. Thank you for your positive feedback! We're glad to hear that you’ve enjoyed using the demo account and have had a great experience trading on our platform. Regarding your withdrawal, the verification process is a crucial step to ensure the security of your funds. Incomplete verification can indeed affect your ability to withdraw funds. We recommend completing the verification process as soon as possible to avoid any delays. Happy trading and thank you for choosing Olymp Trade! Best regards, The Olymp Trade Team Verified Support Aug 23, 2024 Olymp Trade Customer Care's response Hi, Bahadur Rao. Thank you for your kind words! We're happy to hear that you've enjoyed using the demo account and had a positive experience trading with us. About your withdrawal, please note that the verification process is essential to protect the security of your funds. If the verification isn't completed, it might impact your ability to withdraw funds. We suggest completing the verification process as soon as possible to avoid any delays. Happy trading, and thank you for choosing Olymp Trade! Best regards, The Olymp Trade Team
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