[Resolved]  DTDC & Pepperfry — DTDC AND PEPPERFRY CHEATED AND EATED MY HARD EARNED MONEY BY NOT DELIVERING THE PURCHASED PRODUCT

Address: Gwalior, Madhya Pradesh

Dear Sir/Madam,
This is regarding Order Id[protected] made at Pepperfry.com on November 28, 2012. The product – KOMFI COTTON SET OF 2 PREMIUM SOFT PILLOWS – under this order is not delivered to me till date.

The company Pepperfry mentioned that they send the product through DTDC Courier via AWB number Z77725193 on December 3, 2012. But after not getting product after waiting a long time, I made complaint to both DTDC Courier and Pepperfry. Till date they did not deliver me the product. But I am completely shocked when I see that DTDC courier updated in their Tracking details that consignment is delivered on December 13, 2012, the name of person receiving courier was not mentioned, because the truth is that they did not deliver the consignment and updating fake delivery details on their website. DTDC is thus a big Fraud company and is cheating customers.

I already reported matter to Pepperfry.com and DTDC by email but till date DTDC or Pepperfry not replied to my email as well as they are not taking my complaint seriously and interested in eating my hard earned money. This is completely a cheating. Since I purchased item from Pepperfry, so its duty of pepperfry to tackle matter with DTDC and deliver product to me, but they are not able to do the same.

I will wait till December 25, 2012 for the product or the Refund of amount paid with 500 INR as compensation towards all the kind of inconveniences occurred to me in dealing with this company, otherwise I will take strict Legal action against both DTDC courier and Pepperfry.com including firing F.I.R. against them in Police Station, firing Civil Suit against Pepperfry.com and Criminal Suit against DTDC courier as well as reporting complete matter in Media…

Expecting the Resolution of the matter…

Thank You & Regards,

Meera Singh
Email: [protected]@yahoo.com
Contact Number: (+[protected], [protected]