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Parimatch India Complaints & Reviews

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4.1
Updated: Feb 26, 2025
Complaints 1680
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*Sengupta*
Apr 20, 2024
Aug 28, 2024
This thread was updated on Aug 28, 2024
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I don't see many of the games that are written about on the site. Other than that, the online poker tournaments are quite varied and boring. If the PMs don't make any difference, I plan on taking my money and not betting anymore. Yes, I may be a demanding player, but I also believe that a casino should fulfill all my needs and demands!
Apr 26, 2024
Complaint marked as Resolved 
After long conversations with support and presenting my problems, they didn't help. But the games that I wanted appeared on the site and now I can enjoy my favorite pastime again. Although it took a lot of time and nerves, I'm glad they were able to solve the problem.
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    AtulMitra
    Apr 20, 2024
    Aug 28, 2024
    This thread was updated on Aug 28, 2024
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    My account has been blcked

    Hi. My account has been blocked. Reason for blocking: having multiple accounts on the site. Why did my work colleague registered 5 accounts and all his profiles are active, but I registered only 3 and now I will never be able to use the site? That's very unfair. Furthermore, all 3 of my accounts have money left on them that no one will give me back now. Just know that when you have more than one account on Parimatch, they will block you and...
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    Uj\\/\\/al
    Apr 20, 2024
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    I bet on Indian cricket every week. But last time I had 2 winning bets and 1 losing bet. So I should have been charged for 2 bets. Instead they charged me for 1 losing bet and did not give me money for the winning bets. What's the point of betting on sports if even if I win I don't get my money? I can only call this experience at PM casino a negative one. I hope that in time the rest of the players will realize it.
    Apr 26, 2024
    Complaint marked as Resolved 
    And lo and behold, a couple days later I got a reply and was told that the problem had been fixed and my winnings were credited to my account.
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      Munigopal
      from Nellore, Andhra Pradesh
      Apr 20, 2024
      Aug 28, 2024
      This thread was updated on Aug 28, 2024
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      Address: Parimatch
      Website: Parimatch betting

      My account has been blocked showing, my money unable to withdrawal, pleese help me, iam Munigopal, Iam playing parimatch last 2weaks with out any problem, suddenly my withdrawal process declined, after declined withdrawal option was not showing, ther pop up displays unfortunately your account has been blocked, without any reason my account blocked, please help me
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        Bloc
        Apr 20, 2024
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        5 days ago I tried to deposit 4000 rupees with RuPay, but I failed. For some reason the payment is constantly rejected, although I entered all the data without errors. I can try to deposit using other methods, but I find it most convenient to use RuPay. I want to get advice from PM support, I want to be able to deposit without any problems.
        Apr 26, 2024
        Complaint marked as Resolved 
        Well, I solved my deposit problem, but to be honest, I'm still not sure that everything will work without glitches in the future. All these technical glitches and payment rejections still seem suspicious to me. Maybe it was just a temporary fix and the problem will come back again. But for now, I decided to try depositing via other methods, just in case. You never know when these technical glitches will come back again.
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          LunrWh1sp3r13
          Apr 20, 2024
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          For example, in the game Gates of Olympus out of 10 bets placed maximum 2 are profitable, the rest are losing bets. In the game Royal Fruits the situation is even sadder. If you bet on sports, the probability of winning is much higher, but why should I bet on sports if I like to play games? I don't see the point in such games, and I'd rather play at another casino then PM.
          Apr 24, 2024
          Complaint marked as Resolved 
          Instead of continuing to suffer in the casino, I decided to try my hand at sports betting. And what's interesting is that it turned out to be fun and even profitable! Now I enjoy the gaming process at Parimatch and get pleasure from matches.
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            NebulaNinja
            Apr 20, 2024
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            I have participated in several PM poker tournaments and once even reached second place. I was supposed to get 5000 bonus Indian rupees for getting a win in the tournament. But instead I didn't get anything. No one contacted me or explained the reason why my winnings for winning the tournament were not credited to my balance. I think that the team of Parimatch site doesn't care whether this money will be credited to my account or not. They do everything so that I have no desire to participate in such tournaments anymore. If no one from the technical support team contacts me, I will be completely disappointed.
            Apr 24, 2024
            Complaint marked as Resolved 
            To be honest, I was sure that this Rs. 5, 000 would remain forever in the void. But apparently someone is working there. I hope it will be better in the future. I will keep trying poker, but I have been using the service for a long time.
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              Ani2704
              Apr 19, 2024
              Aug 28, 2024
              This thread was updated on Aug 28, 2024
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              Despite repeated follow-ups, I haven't received any clear explanation or resolution regarding my withdrawal request. You claim to have processed the funds through my UPI ID ([UPI ID]), but it hasn't reflected in my bank account. I've already provided bank and UPI statements as proof, yet the withdrawal remains incomplete.

              Kindly help
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                Keshav3
                Apr 18, 2024
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                Betting on sports at Parimatch is tedious. Not all sports matches are available on the site. Also, the odds can be very inadequate. To win even a small amount of money - it requires a lot of time and knowledge in sports. But what worries me the most is that the part periodically disappears, as if I did not make this bet. For me it is a big mystery where a part of my bets disappears and I would like to get an official answer from Parimatch regarding this problem.
                Apr 26, 2024
                Complaint marked as Resolved 
                As for the disappearance of some bets, it turned out to be due to data updates or rule changes. You just need to wait for a while and the bets will reappear in the history. Now I can safely continue to make my bets. I hope there will be no more problems, because I read the comments here. The rest of the service seems to have improved.
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                  OnurChronoPhoenix
                  Apr 18, 2024
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                  I don't like that my Parimatch site doesn't open very often. Every now and then I get an error saying that this site is not available in my country. But I know for a fact that this site is available for players from India. For some reason the PM site opens on my office PC, but I rarely get it to open on my home PC. The support staff is silent as usual and not giving me any response. I appeal to other players: if anyone has had the same problem, I request your help.
                  Apr 24, 2024
                  Complaint marked as Resolved 
                  It turns out that the reason for my problems with accessing Parimatch was always in my browser! I just cleared my cache and cookies and updated my browser to the latest version, and everything worked as it should. I never thought that such a small thing could cause such problems. Now only the extensions are gone.
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                    ChaudharyObaid
                    Apr 18, 2024
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                    It's time to tell you about my problem

                    It's time to tell you about my problem. I registered on Parimatch because I saw an advertisement on the internet, which said about deposit bonuses for new players. I registered and deposited 11, 000 Indian rupees on my balance and automatically received a welcome bonus for it. Nowhere did it say that the bonus had to be wagered in order to be able to withdraw it from my balance. Unfortunately, I didn't know this and was very disappointed...
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                    ThunderNovaTitan
                    Apr 18, 2024
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                    Contacting Parimatch support staff is the same as winning the first place prize at some World Cup. No matter how many times you write to technical support, you will never get a response in time. Just know that they will reply when you are no longer relevant to solve your problem, and that is very frustrating. Sometimes you may feel like you are left alone with your problems, and that feeling will never leave you.
                    Apr 24, 2024
                    Complaint marked as Resolved 
                    Who would have thought that solving a problem with Parimatch would turn out to be so simple! Instead of spending hours on endless attempts to contact their support, I just found the answer to my question in their knowledge base. Perhaps next time I'll refer to the FAQ first before wasting time trying to get in touch. Although support also responded, I figured it out on my own as well.
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                      SolarSentinel
                      Apr 18, 2024
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                      Yesterday I tried to deposit 15, 000 Indian rupees but after depositing I saw only 12, 000 Indian rupees in my balance. I don't understand why my balance is missing as much as 3, 000 rupees and where they could have gone. I request PM technical support to help me find the missing amount of my recharge.
                      Apr 24, 2024
                      Complaint marked as Resolved 
                      I got a reply from tech support in a private message - it turns out that there was some technical error when I made my recharge. But everything has been fixed and the missing 3, 000 rupees have been returned to my account. Thank you for your quick response and help!
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                        VelvetVortex
                        Apr 17, 2024
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                        I don't understand why I can't get in touch with the technical support of the site. I am having problems with the profile verification process and I don't know how to solve them myself. I would like to be contacted as soon as possible to help me through the verification process or to point out my mistakes that I am making during this process.
                        Apr 24, 2024
                        Complaint marked as Resolved 
                        Finally figured out this verification thing on the site. Just disabled the popup blocking and everything worked as it should. It's good that I figured it out quickly, otherwise I was beginning to worry that I would lose access to my account.
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                          Gl0w1ngMyst1c
                          Apr 17, 2024
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                          PM app

                          I am not happy with the performance of the PM app in India.Firstly, I noticed that there are a large number of games missing here that are available on the site itself. Secondly, placing bets here is a true problem as the layout of the interface elements is not at all the same as on a PC. And I am now discounting many minor issues that I found during my day to day use of the app....
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                          ThunderTitanium
                          Apr 17, 2024
                          Resolved
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                          Difficulties with deposits and withdrawals

                          I encountered difficulties when using a variety of ways to make a deposit and withdraw money on Parimatch. Some payment options were not available in my region, and the instructions for other methods were not clear. This led to problems with depositing and withdrawing money, limiting my options. Why can't everything be done to ensure that players understand how they can deposit or withdraw money from their account?...
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                          NebulaRider
                          Apr 17, 2024
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                          Changing personal data

                          Changing personal data on the Parimatch website was not the easiest task. The process was complicated and involved additional checks, which created a lot of problems and difficulties. I spent a considerable amount of time and effort just to update my personal details. I think clearly not up to the level o[censored]sability of the site. Hopefully such problems will be resolved soon....
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                          QuantumJumper
                          Apr 17, 2024
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                          Technical problems

                          Frequent technical problems on the Parimatch website are a cause for concern. It has happened more than once that before a key IPL match you wanted to place a bet, but the site just wouldn't open. This is extremely annoying and I hope that the company will solve this problem soon....
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                          OwaisSekhon
                          Apr 17, 2024
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                          I have not been able to withdraw money from my account for over a month now. After receiving a rather large winnings, I was asked to undergo a profile verification procedure, which of course I could not pass, although I provided all the necessary documents that I was asked for. Nobody ever tells me the reason why I can't pass the verification. And without verification I can not withdraw my money, because verification, as I was told by the tech support staff, required by the authorities that are involved in the regulation and licensing of casinos. This is such a vicious circle.
                          Apr 24, 2024
                          Complaint marked as Resolved 
                          After some difficulties with profile verification, was finally able to submit a withdrawal request and receive my winnings. It was probably all worth it, but I'm glad it's behind me now.
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                            Habib Soni
                            Apr 17, 2024
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                            Payouts on Parimatch can be delayed

                            Payouts on Parimatch can be delayed, which is a bit inconvenient. I can't say that it happens all the time, but I have personally encountered this situation. I hope they will improve their internal processes and make payouts more prompt. Earlier, the payout process could take 2 days. But now I have to wait at least 5 days, and it is very frustrating....
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