Submit a Complaint
Claimed

Parimatch India Complaints & Reviews

pari-match.in
4.1
Updated: Mar 31, 2025
Complaints 1725
Resolved
1416
Unresolved
309
Amazing! 🤩 It’s great to see how Parimatch India is committed to providing outstanding customer support! They sincerely care about addressing and resolving issues quickly and effectively. Parimatch India’s friendly, solution-focused approach to managing feedback builds trust and ensures a wonderful customer experience.
Complaints
Contacts

File a complaint to Parimatch India

Having problems with Parimatch India?

File a complaint and get it resolved by Parimatch India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Online Games
Parimatch India

Recently resolved complaints

View all complaints

Most useful reviews

24
Activation code
24
Too much ads
23
Very very slooooow website

Featured stories

Deposited Money but still not added to Parimatch
Deposited amount but not added to parimatch account
Amount deposited but not added to Parimatch account

Parimatch India reviews & complaints page 37

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
PhoenixQuintessential
Apr 11, 2024
Resolved
Report
Copy
Resolved

I tried to deposit 15, 000 rupees on my gaming profile to get an additional bonus for my first deposit. As a result, there is no money in my account and the bonuses have not been credited either. Tech support is busy and can't give me an answer. I have been waiting for 3 hours, but the account balance still does not change. I don't know what to do now.
Apr 25, 2024
Complaint marked as Resolved 
After futile attempts to contact support, I realized that the problem was with the bank. I contacted them and requested confirmation of the transaction. It turned out that the funds were frozen due to security measures. After explanations, the bank unblocked the amount and everything was automatically credited. Now the account has been replenished.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    AlpSpectraVortex
    Apr 11, 2024
    Resolved
    Report
    Copy
    Resolved

    Hi. From time to time I bet on cricket, I especially like Indian Premier League matches. I used to get additional bonuses (up to 20% of the amount of winning bets), but now such bonuses are too rare. I lose interest in cooperating with Parimatch, because this casino does not motivate its players to make more bets. Why do other casinos give their players a lot of bonuses, but PM does not? Otherwise, I like this casino, as deposits and withdrawals are much faster than at competitors. I hope that the marketers of the company will make some decision.
    Apr 25, 2024
    Complaint marked as Resolved 
    Just contacted their support via online chat and shared my comments. They promised to pass my comments to the relevant departments, it seems to have worked! Now the bonuses have become more frequent and my interest in Parimatch has returned.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      E
      EmirhanAstralPulse
      Apr 11, 2024
      Resolved
      Report
      Copy
      Resolved

      I want to log into my account, but I can't do it because I get an error that I'm entering the wrong password. But it can't be. When I registered on the Parimatch website, I remembered all the important information I gave when I registered. Now I need to withdraw money from my winnings to buy my son a present, but you won't let me withdraw it! You are doing everything to make your loyal players move to competitive casinos.
      Apr 25, 2024
      Complaint marked as Resolved 
      Finally got my Parimatch account sorted out! At first I had problems logging in because of a password error, but after playing with combinations of symbols, I was finally able to log in. Now the money from my winnings is mine and my son will get the promised gift! For the future, it may be worth writing down passwords in a safe place) Good luck to everyone!
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        C
        CinarNebulaQuasar
        Apr 11, 2024
        Resolved
        Report
        Copy
        Resolved

        It is impossible to contact tech support. I have not received an answer for my ticket in tech support for the second day already. Why should the client run after the company and not the company after its clients? My problem has a high priority, I can't deposit money, because I get an error that my bank card doesn't have enough money to deposit. But this is not the case at all! I have checked my card balance more than once, and I know for sure that I have enough money! Sort out this problem.
        Apr 25, 2024
        Complaint marked as Resolved 
        Couldn't get in touch with support and my deposit wasn't going through because of a card balance error. But found them on social media and wrote there. It took them a little time but they fixed it. Now I can bet again as well as before.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          B
          BartuZephyrRealm
          Apr 11, 2024
          Resolved
          Report
          Copy
          Resolved

          Unfortunately, I am still unable to place bets at Parimatch due to errors occurring when entering data before making a deposit on the site. Even with careful verification of the information, I continue to encounter problems that do not allow me to deposit money. Such problems with depositing spoil the impression of the company.
          Apr 17, 2024
          Complaint marked as Resolved 
          Finally solved a problem on Parimatch! The problem was with entering data before deposit. I double-checked everything, made corrections and now everything works! Now I can safely place bets without unnecessary problems.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            mlohani
            Apr 11, 2024
            Report
            Copy

            I made a UPI QR deposit of Rs. 70, 000 to PlayerID[protected] earlier today, but it hasn't been credited to my account even after 10 hours. Despite attempts to contact customer service, I haven't received a satisfactory response.

            Transaction ID- T2404110907314785236095
            Transaction date - 11-April-2024
            Transaction time - 09:07 AM IST
            Amount- INR 70000
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              T
              TanushKala
              Apr 10, 2024
              Report
              Copy

              My money that I won was sent to Ukraine fund without my permission

              I was talking to an agent of this company to ask how i can withdraw the money and they asked me to verify myself by sending them my Aadhar card details. I did that and 5 minutes later, all my money was withdrawn and sent to Ukraine without my permission. It was 32600 rupees and when i asked them just 5 minutes before how to withdraw all my money, they did that.
              Please help me....
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy
              I
              Isamnt36
              from Noida, Uttar Pradesh
              Apr 9, 2024
              Report
              Copy

              This is to let you know that I have deposited 5k into my parimatch account, but the same is not reflecting in the parimatch account. My bank has been debited with rs 5000 as well, while connecting your customer support he told me that my transaction was failed, which is completely wrong. I request you to kindly look into this and do the needful
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sevakram Ravindra Paratane
                Apr 7, 2024
                Report
                Copy

                Address: Cyprus

                The support has assumed that my parimatch player id is my bank account number..
                But both are different. I only putted my UPI I'd while withdrawing money .

                And they are saying they'd released money .

                But on that UPI I'd I didn't received any money and they are assuming that they send money on my bank account number and they are assuming my parimatch player id as my bank account number.

                Request you to clear the misunderstanding.

                And i need my money as soon as possible to my UPI I'd which is [protected]@ibl
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  Dilipgupt
                  from palia kalan, Uttar Pradesh
                  Apr 5, 2024
                  Report
                  Copy

                  Deposit not reflect or refund

                  I first deposit of 5000 on 21 St March 2024 not reflect or refund
                  Again deposit 10000 on 21 St April 2024 not reflect or refund...
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy
                  N
                  Nagireddy Devi mohan
                  Apr 4, 2024
                  Report
                  Copy

                  Fraud in parimatch app

                  Parimatch app

                  I lost 6 lakhs due Fraud app.
                  There deposit system is fake and withdrawal is fake .

                  They manipulation on every game.

                  I addicted because of social influencers who promoted on daily basis.

                  I may end my life by very soon..

                  My life have some worth...
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy
                  GeniusGuy
                  from Babarpur Ajitmal, Uttar Pradesh
                  Apr 3, 2024
                  Resolved
                  Report
                  Copy
                  Resolved

                  Small variety of games at Parimatch

                  Hi. I don't like the small variety of games at Parimatch Casino. If you bet on sporting events or you like to play poker, you won't have a problem. But if you want to play slots, you will notice that not all famous casino games are present here, as well as not all popular game providers are presented here...
                  Helpful
                  2 other people found this review helpful
                  2 found this helpful
                  Write a comment
                  Report
                  Copy
                  RazorZet
                  from Nabagram, West Bengal
                  Apr 3, 2024
                  Resolved
                  Report
                  Copy
                  Resolved

                  After fulfilling all their demands, they did not unblock my account...

                  I have been betting on this site for the last 5 months. I use Nettler to make a deposit. One day I wanted to put money on my deposit, but Parimatch blocked my account and said they need selfies with my ID, so I sent them my selfies. After that, they asked for a code from SMS from the phone number I gave when registering. I gave them that code. But after fulfilling all their demands, they did not unblock my account and did not refund me the...
                  Helpful
                  2 other people found this review helpful
                  2 found this helpful
                  Write a comment
                  Report
                  Copy
                  shocks
                  Apr 3, 2024
                  Resolved
                  Report
                  Copy
                  Resolved

                  I really don't like having to re-enter my account login and password several times in a week. I used to be able to log into my account and play slots for months on end. Now, however, I have to waste my precious time entering my account details. If this is a technical problem, please do something about it! After all, such errors have a huge impact on my user experience and even my desire to play.
                  Apr 6, 2024
                  Complaint marked as Resolved 
                  I was contacted and was advised to reinstall my browser or try to log in with another account. I reinstalled my browser and the problem went away. I think it was due to the fact that this browser had been installed on my computer for over a decade and I had never cleared cookies in its settings.
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    Maroon5
                    from Sadalga, Karnataka
                    Apr 3, 2024
                    Resolved
                    Report
                    Copy
                    Resolved

                    No bonuses and freespins

                    For a long time I have not been given bonuses and freespins, although I used to get bonus money on my account often, as I make quite a lot of bets every day. Where did this greed come from? Now I think once again whether I should deposit more money into my account. I hope that Parimatch will return those promotions for regular players, which they had during the 2 years that I cooperated with them. If this does not happen, I will move to other...
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy
                    S
                    Slage
                    Apr 3, 2024
                    Resolved
                    Report
                    Copy
                    Resolved

                    It took so long to withdraw the money

                    It turns out that it took so long to withdraw the money only because my bank was blocking such transactions. I don't know what it was related to, but I tried adding another bank's card to my profile, and then tried again to withdraw my money from the deposit. It worked as I guessed it would....
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy
                    M
                    manojkumarsk103
                    Apr 2, 2024
                    Report
                    Copy

                    Withdrawal not credit

                    My withdrawal not credited even after 4 months, let them resolve my issue, i have observed issue resolved within 1 or 2 days in this website, I can 100% tell they were all fake reviews and they are paid to write a fake review

                    If parimatch have guts then resolve my issue...
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy
                    Major Man
                    Mar 30, 2024
                    Resolved
                    Report
                    Copy
                    Resolved

                    They will ask you for 2 to 6 different documents to prove your identity

                    Bad site that is not very pleasant to deal with. You make your first deposit, then they ask you for 2 to 6 different documents to prove your identity for a simple $120 deposit. After you send in all these documents, you still won't get a refund, and may even have your account restricted, which is what happened in my case!...
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy
                    C
                    Cyavana Bajpeyi
                    from Kabi, Sikkim
                    Mar 30, 2024
                    Resolved
                    Report
                    Copy
                    Resolved

                    PM odds are always lower than competitors odds

                    Their odds are always lower than their competitors. The day before yesterday I was paid twice at the wrong odds, the third time I took a screenshot just before the end of the match. I complained and was told my screenshot was wrong. It turns out that all they do is copy sports betting as their odds fluctuate, and then still offer the worst odds....
                    Helpful
                    2 other people found this review helpful
                    2 found this helpful
                    Write a comment
                    Report
                    Copy
                    Nomad_Soul
                    Mar 30, 2024
                    Resolved
                    Report
                    Copy
                    Resolved

                    Parimatch saying that my account will be blocked.

                    I have been using my account for years and I have put a lot of money into my bets. When all of a sudden I won some bets, making good money, I received an email from Parimatch saying that my account will be blocked. I can't even understand why I will get such a punishment. I didn't expect this from such a well known company....
                    Helpful
                    2 other people found this review helpful
                    2 found this helpful
                    Write a comment
                    Report
                    Copy

                    Related businesses

                    ClassicRummy.com
                    1.6
                    (36)
                    Gameloft
                    1
                    (51)
                    Real Poker India
                    1
                    (6)

                    New Member Registration

                    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.
                      Complete registration     Skip this step and finish later  

                    New Member Registration

                    Already a Consumer Complaints member? Log in now
                    •            
                      or
                      Register  

                    New Member Registration

                    A confirmation email was sent to "".
                    To confirm your account, please click the link in the message.

                    If you don't see the email in your Inbox, please check your Spam box.
                      OK  

                    User Login

                    Not a member of Consumer Complaints? Register now.
                    •            
                      or
                      Login   Forgot your password?
                    Loading, please wait...


                    Your password has been sent to the specified email address. Log in

                    User Facebook Login

                    GDPR