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Park Royal Holidays Complaints & Reviews

2.6
Updated: Jan 13, 2025
Complaints 151
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78
Unresolved
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Park Royal Holidays reviews & complaints page 2

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R
Rushiraj Jani
from Jamnagar, Gujarat
May 6, 2024
Jun 9, 2024
This thread was updated on Jun 9, 2024
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Not providing Full 6N/7D International Holidays booking

Address: B2- 504, Divyabhaskar Road , S.G highway, Ahmedabad-15 India
Website: www.parkroyalholidays.com

Hello,

Client ID: 13359

I took membership of this company for the next 10 years. I purchased a membership plan in Jan'24 in Jamnagar. During the membership process, they promised to provide a complete 6N/7D international package for 2 adults and 2 children (below the age of 12 years). This was also mentioned in the welcome letter Also.

I made my first booking request in Jan'24, and the reservation...
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S
Sahilg764
from Ludhiana, Punjab
Apr 1, 2024
May 5, 2024
This thread was updated on May 5, 2024
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Fake promises and harrasing

I am really fed up from their services before that I already submitted complaints 3 times on your site and they request to post resolve with some negotiable promises bit again they garras me with their service I booked 1 day stay for family for may in March they said post before 45 days so I post accordingly and they said we gave you option in first week of April and now they said we have only 1 room foe 2 adults and without dinner even I...
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N
Nirav Nakum 2
from Morbi, Gujarat
Apr 1, 2024
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Denied booking

Address: B2- 504 , Westgate Business bay, opposite andaz party Plot Divyabhaskar Road, Sarkhej - Gandhinagar Hwy, Ahmedabad, Gujarat 380015

Members ship ID - 11638

i bought 20 Night package .but when i want to book they tell me that you should book before 45 days its not problem but when book before 45 days they say " we are sold out ".
This company is fraudulent, pls don't buy a membership, they promise the best service and facilities before membership, after membership, they don't respond and don't provide a booking and . Today i got information Mr. Dhannjay...
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N
Nisha Chavda
from Morbi, Gujarat
Apr 1, 2024
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Not providing booking

Address: B2- 504 , Westgate Business bay, opposite andaz party Plot Divyabhaskar Road, Sarkhej - Gandhinagar Hwy, Ahmedabad, Gujarat 380015

Members ship ID - 11638

i bought 20 Night package .but when i want to book they tell me that you should book before 45 days its not problem but when book before 45 days they say " we are sold out ".
This company is fraudulent, pls don't buy a membership, they promise the best service and facilities before membership, after membership, they don't respond and don't provide a booking and . Today i got information Mr. Dhannjay...
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Nirav Nakum
from Morbi, Gujarat
Apr 1, 2024
Apr 6, 2024
This thread was updated on Apr 6, 2024
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not providing booking, always say we are sold out

Address: B2- 504 , Westgate Business bay, opposite andaz party Plot Divyabhaskar Road, Sarkhej - Gandhinagar Hwy, Ahmedabad, Gujarat 380015
Website: www.parkroyalholidays.com

Members ship ID - 11638

i bought 20 Night package .but when i want to book they tell me that you should book before 45 days its not problem but when book before 45 days they say " we are sold out ".
This company is fraudulent, pls don't buy a membership, they promise the best service and facilities before membership, after membership, they don't respond and don't provide a booking and . Today i got information Mr. Dhannjay...
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This company is just entertain you before membership after buy membership they even bother to call you and pick your call.pls things many time before buy a membership, they promise the best service and facilities before membership, after membership, they don't respond and don't provide a booking and their sales Manager Mr. Rahul tiwari and not pick up call and resolve your query. At the time of membership they promises so much things but...
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H
Himanshoo Seth
from Noida, Uttar Pradesh
Mar 13, 2024
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No booking being given even after multiple emails - Membership ID - 11351

Hi

I have been trying to make a booking and everytime I ask for a booking I am told that the inventory is completely sold.

When I highlighted that it is a common pattern at their end and I will file a complaint this is the exact response I got from the reservations department.

"We would like to inform you that, as per trail mail you ask for booking because you have paid 41, 500/- so that kind...
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S
surendrapalverma13@yahoo.com
Feb 29, 2024
Mar 4, 2024
This thread was updated on Mar 4, 2024
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Worst services

I had placed a request on 1st January 2024 to book a hotel for 16th February 2024 but Park Royal Holidays did not provide me any booking on those days. They didn't book me any resorts on my dates. He refused to give the resort for two-three days. They said that if you change the date then we will give you the resort for three-four days. Now I want booking for 9th March 2024 but Park Royal Holidays is still refusing and saying that you should...
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R
Rushiraj Jani
from Jamnagar, Gujarat
Feb 19, 2024
May 20, 2024
This thread was updated on May 20, 2024
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Not providing booking and provide updated welcome letter.

Address: B2- 504 , Westgate Business bay, opposite andaz party Plot Divyabhaskar Road, Sarkhej - Gandhinagar Hwy, Ahmedabad, Gujarat 380015
Website: www.parkroyalholidays.com

Members ship I'd -13359
This company is fraudulent, pls don't buy a membership, they promise the best service and facilities before membership, after membership, they don't respond and don't provide a booking and their sales Manager Mr. Viraj and Executive Vandana not pick up call and resolve your query. Today i got information Mr. Viraj Already left the company.. This is how they treat their customer, i think they loot their customer...
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P
Putupiyu
from CUTTACK, Odisha
Feb 17, 2024
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Cheating & Fraudulent to it's customer

Address: Address: B2- 504 , Westgate Business bay,opposite andaz party Plot Divyabhaskar Road, Sarkhej - Gandhinagar Highway, Ahmedabad, Gujarat 380015

Hii
This is Umasankar Das I have booked my package with this company. But still I didn’t get any response on this package. when they want to sell there package they were calling me regularly. But now I have booked my package. They are not responding well with me. And staff is very poor. They are not getting touch me with there senior. And they are only misguiding me. I have send a mail for my upcoming booking for Goa for 5 nights...
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R
Rpsingh015
from Jalandhar, Punjab
Feb 2, 2024
Apr 30, 2024
This thread was updated on Apr 30, 2024
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Denied booking in tie up location

While taking the membership, the provided brochure had a lot of 5-star Hotels listed but while making the reservations, those locations were missing or the Hotels are non tied up now., ...

Is this any kind of joke on-going...here?

Please refund my amount, otherwise, I will take another path to recover the paid amount,...
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N
Nikunj1991
from Ahmedabad, Gujarat
Jan 31, 2024
May 5, 2024
This thread was updated on May 5, 2024
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Fake promises cheating

Address: Ahmedabad

This is Nikunj Prajapati Amreli Gujarat
Membership ID 12149
I bought a membership of Park Royal Holidays, Ahmedabad. I paid 70000 Rs for five years and 30 nights. They told me to book before 45 days and I booked before 60 days still they told me to wait and now told that they can give me only two nights.
Even didnt send me the list of hotels. Sales representative made fake promises and customer care representative showed...
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R
Rushiraj Jani
from Jamnagar, Gujarat
Jan 20, 2024
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Not providing booking and provide updated welcome letter.

Address: B2- 504 , Westgate Business bay, opposite andaz party Plot Divyabhaskar Road, Sarkhej - Gandhinagar Hwy, Ahmedabad, Gujarat 380015
Website: www.parkroyalholidays.com

I strongly advise against purchasing a membership from this company. Despite sending a reservation request 90 days in advance, they have informed me that they will only update the booking details in the first week of March, and even then, it is subject to availability. They have failed to provide any confirmation regarding my reservation in March. Furthermore, their promised best service and facilities before membership have proven to be...
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R
Rushiraj Jani
from Jamnagar, Gujarat
Jan 20, 2024
Jan 30, 2024
This thread was updated on Jan 30, 2024
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Not provide any bookings and assistance

Address: B2- 504 , Westgate Business bay, opposite andaz party Plot, Divyabhaskar Road , S.G Highway, Ahmedabad-15
Website: www.parkroyalholidays.com

Members ship I'd -13359

This company is totally fraud, pls don't buy membership, they promise best service and facilities before membership, after membership they don't respond, also their sales manager Mr. Viraj and Ms Vandana stop pick up call after payment is done.

Pls don't buy ......
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R
Rushiraj Jani
from Jamnagar, Gujarat
Jan 20, 2024
Apr 30, 2024
This thread was updated on Apr 30, 2024
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Not responding and sales executive stop pickup call

Address: B2- 504 , Westgate Business bay, opposite andaz party Plot Divyabhaskar Road, Sarkhej - Gandhinagar Hwy, Ahmedabad, Gujarat 380015
Website: www.parkroyalholidays.com

Members ship I'd -13359
This company is totally fraud, pls don't buy membership, they promise best service and facilities before membership, after membership they don't respond and don't provide booking and their sales Manager Mr. Viraj and Executive Vandana not pick up call and resolve your query.

Pls don't buy ...

I am planning to file complaint against this company for giving wrong promise during meeting...
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S
sharmakavinder91@gmail.com
Jan 4, 2024
Jan 6, 2024
This thread was updated on Jan 6, 2024
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Company did not provide booking

Address: Kaithal Haryana

Members ship I'd -12499
This company is totally fraud, pls don't buy membership, they promise best service and facilities before membership, after membership they don't respond and don't provide booking
Pls don't buy ......
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S
sharmakavinder91@gmail.com
Jan 4, 2024
Jan 5, 2024
This thread was updated on Jan 5, 2024
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Non sense behaviour by matin ,

Address: Kaithal haryana

Matin called me now, he talked me with attitude, why u submitted complaint, my experience is so bad with this company, I recommend all, don't purchase membership from this company, my membership I'd - Kavinder 12499...
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S
sharmakavinder91@gmail.com
Jan 4, 2024
Jan 5, 2024
This thread was updated on Jan 5, 2024
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Booking not provide

Address: Kaithal , haryana

They don't provide booking, I took membership, but they don't respond and don't provide booking, I submitted 3rd time complaint, they promised last time that we will provide u best booking but now they don't respond, mantin, dhananjay where are u both .pls refund my payment, I can't run with u and ur company, so pls close my membership and refund my payment...
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J
joshi ashishkumar
Jan 2, 2024
Jan 3, 2024
This thread was updated on Jan 3, 2024
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Booking ragarding

Address: B2- 504 , Westgate Business bay, opposite andaz party Plot Divyabhaskar Road, Sarkhej - Gandhinagar Hwy, Ahmedabad, Gujarat 380015

This fraud company does not take any membership because then hotels give cheap soup.and we will find a hotel in our time.please be alert this company...
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Y
Yogesh ruwali
from Kotdwar, Uttarakhand
Dec 29, 2023
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False promise and wasting holidays

Address: ahmedabad gujarat
Website: www.parkroyalholidays.com

Membership id

THE COMPANY boasts of giving stays in 4-5 star hotels and resorts. but they have very low places. worst part is they dont listen once you pay. and are least bothered about wasting their customers holidays with such waste hotels.

any body may ask for details and photos and their talks screenshot @[protected]...
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