[Resolved] Pepperfry — Delivery delay

Sanyal Siddhartha

Sep 8, 2014

Address: Kolkata, West Bengal

I am not being informed about the delay delivary regarding my order while i called to the customer care they not even given me right information and also they have lack of info about my order. Today i had chat with a customer care and came to know that my order will be delay.

Unexpected service from pepperfry which i chose it because of google advise me that this site is the best in india to get online furniture. But now not satisfied about its primary service.
Well finger cross and hope for get my product as not broken or without any damage.

Kind regards,
Siddhartha sanyal

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Complaint marked as Resolved

Pepperfry customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2015

Pepperfry Customer Care's response Dear Customer, We thank you for taking the time to review our products and services. It is only through your feedback that we’re able to maintain and where necessary, improve upon the service we provide to our valuable customers. We’re very disappointed to read of your experience with Pepper fry and apologize for the unpleasant experience that you had. We believe that the concern is resolved, if incase your concern is still unresolved, request you to please help us with your order ID so we can trace the problem.We will be in touch with you to redress the issues you’ve raised. Regards, Team Pepperfry.