[Resolved] Pepperfry — Delivery Issues

Sachin Gurudutt

from Bengaluru, Karnataka

Nov 20, 2014

Address: Bangalore, Karnataka

Order number:[protected] Pathetic service, I did not expect this from one of leading home store. I have ordered a simple stool on the 21st October 2014. I dont see a reason why it would take such a long time to deliver, even if it is made to order. Supply chain is one of the key aspects to any online shopping and currently my product shows as yet to be shipped. This is really frustrating for the customer. I have called support line multiple times but there is only assurance and no action. I was not even informed that my product will be delayed. This is probably my last buy on pepperfry, I will also recommend my friends and relatives not to order from website. Horrible is not the word!!!

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

Pepperfry customer support has been notified about the posted complaint.

Verified Support

Jan 08, 2015

Pepperfry Customer Care's response Dear Customer, At the onset please accept our sincere apologies for the inconvenience caused. At Pepperfry we do not intend to disappoint our customers and are upset to read the review. We regret that your experience with us was unsatisfactory. Do write in to us in case of any further issues. Regards, Team Pepperfry