Pepperfry — fake advertisement regarding easy return

Address:	560043
Website:	www.youtube.com/watch?v=_GNhugDf_XQ

Hi,

I was the one of mentality, that furniture should not be bought online but then i saw the ads about pepperfry about easy return for whatever reason.

Please find the link for the ad

https://www.youtube.com/watch?v=_GNhugDf_XQ

Then i got convinced to buy online on pepperfry, and we bought a bolten king size bed with hydraulic storage in wenge finish by hometown.

The order id is[protected].

We received the bed in damaged condition.

And when we requested for return of the product they denied saying the warranty by the vendor.

If they don't have easy returns like flipkart then why advertise falsely.

This is misguiding the consumer to make faulty decisions.

Please take strict actions on them regarding this as everyday people are getting trapped because of such advertisements.

Thank you
Kajal sharma