[Resolved]  Pepperfry — My order No.[protected]

I have ordered for product on 24/08/2014. I have received SMS informing the order is shipped on 25/08/2014 through Fedex. During 1st week of Sep 2014 I have called their office and discussed with their representative and informed the parcel has not yet reached. Subsequently I have started viewing the trackin in Fedex and it is in Cochin for more than one week. Pepperfry neither have checked or taken pain to check whether the customer, who has already spent the money, and waiting for the product has received the item. I am contacting Fedex for the last four days for the status and they inform me 99% it will be delivered today. Please tell me why I should choose PEPPERFRY online for my needs. Most unorganised, irresponsible Organisation I have come across. Don't you have any system to verify all your order have been fulfilled. I have repeatedly informed when I called your representative to cancel my order as you are unfit for this business, by not organising delivery in time. Still I request you to return my money as a responsible Seller and to call me at +91-[protected]. I don't think you have any single reason to prove why I cannot cancel my order after waiting for 18 long days. I also really don't understand why you are using such an irresponsible courier to effect delivery to your customers. I am raising this complaint as this was not yet delivered i.e. today 17/09/2014. PLEASE DON'T DO BUSINESS WITH PEPPERFRY ONLINE...