Pepperfry — No response for REFUND

Website: pepperfry.com

Its been like 20 days from the day I asked for cancellation. I never received any product and need urgent refund. Once I cancel means I need a refund ASAP. Its very annoying situation that the customer support team or pepperfry team is not bothered about the customer even though I repeatedly asked for. Order No.[protected]
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    Office No 301, Kohinoor Complex, Kurla West, Mumbai, Maharashtra, India - 400070
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