[Resolved]  Pepperfry — Non delivery at doorstep

I have placed an order of Bean Bag vide order no.[protected]
on 25
th June 2014 for Goa destination. On 28th June 2014,
I have got a call from Sanquelim post office asking to collect the parcel. When
I said I have ordered online to Peppefry and it was free delivery to doorstep
so it should come to my doorstep, why should I come to collect the parcel then
Post man said its too big so he will not come to deliver, I need to go and
collect.

Then I have arranged a person to collect the parcel by paying Rs. 400 for travelling. This is highly disappointing, it was my first order to Pepperfry which is highly dissatisfactory. I hereby requesting to reimburse Rs. 400 which I have paid

Arpita Jain
[protected]