[Resolved] Pepperfry — pepperfry not ready to cancel my order even after 3 times i called them

Sukhesh Shanabhag

from Mysore, Karnataka

Address:	560070
Website:	www.pepperfry.com

I ordered queen size edwina bed from pepperfry. My order id:[protected]. On second day of order i changed mind due to my family dislike towards product, wanted to cancel it and 3 times i had contacted to pepperfry customer care. Even the product has not shipped, they are not ready to cancel my order.
What kind of customer freedom is this? Be aware of this fraud company. I am going to make my family and friends to stay away from this fraud company. That is our hard earned money. When all other platforms like flipkart, amazon are providing cancel option, why do pepperfry cheating us? Shame on you.

Guys please stay away from this company

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Jun 1, 2018

Complaint marked as Resolved

Pepperfry have cancelled my order as per my request and also refunded the amount which I have paid to the product while ordering. Thank you for your support. Hence I am marking this complaint as resolved.

Pepperfry customer support has been notified about the posted complaint.

May 26, 2018

Updated by Sukhesh Shanabhag Wet pathetic customer care support from pepperfry, no one is ready to cancel my order. I called them 3 times and spoke. Even written to them many times. Please cancel my order ASAP