Pepperfry — platform wall clock

Address:411021

I bought a platform wall clock, but now find that the clock is too big for my living room.

I asked for return of the product, but they refused to entertain this request. They just sent an email saying that the product cannot be returned. There is no way to respond to the email since it is "no-reply" email id. They have also not updated the status of the return request on the order details on their website.

Now, i am stuck with a clock which will be a waste of money, and i have to just trash it.

So much for their "friendly" return policy, which is very very opaque.

This is lousy website. Never order anything from them.
Was this information helpful?
No (0)
Yes (0)
Pepperfry customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Pepperfry
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    1621
    Pending
    73
    Resolved
    825
    Pepperfry Phone
    +91 22 6157 6157
    Pepperfry Address
    Office No 301, Kohinoor Complex, Kurla West, Mumbai, Maharashtra, India - 400070
    View all Pepperfry contact information