Pepperfry — product not delivered and refund even not given

I ordered a brown wood 9.6 inch wall clock on pepperfry on 5th may for inr 689/- and the delivery date was given as 16th may. Neither i have got the product nor the pepperfry.com people are giving my refund back. Such scamsters they are that they will fool you again and again but wont give you your money back. I request he authorites to take as strict action as possible and shut this mad house down.