Pepperfry — worst service

Joseph Augustin

from Mumbai, Maharashtra

Address:

400614

I got the product on 5th May 2018 and they were supposed to send the assembly guy on 6th May.
I almost did 5 to 6 call to pepperfry and everytime they said he is coming and will do the assembly. Atlast at evening 7 PM they are telling assembly guy met with an accident in afternoon so he cant come.. Then why in the first place you guys lied that he is on his way. I have have to wait for the complete week to get this assembly done. Worst experience never gonna buy any product from pepperfry.

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Comments

Yatin Kamath

from Nagar, Rajasthan

Exact same experience for me as well. They delivered a study table more than a week ago stating the assembly guy will come the next day. Nobody came. Numerous follow ups have yielded no results. The representative puts the CALL ON hold ( maybe does some timepass with colleagues around) and then comes back on call and says he has spoken to the carpentry team in Vadodara and the guy will come to assemble the unit tomorrow / today itself / in a couple of hours. Basically ###.

Ultimately gave up and tried to assemble it on my own. It's too difficult. Now the parts are lying in one corner of my room. Wondering what to do next.

PepperFry... continue this and your days in business are numbered. You're already in 3rd stage malignancy. Mark my words.