[Resolved] Policy Bazaar — health policy

cheryl-ann Lobo

from Mumbai, Maharashtra

Feb 3, 2019

Address: Mumbai City, Maharashtra, 400064

2yrs max bupa health insurance sold to me by policy bazaar, payment was to be paid in 1yr stating no cost emi and was charged 12 percent interest. Contacted max bupa multiple times and was informed my complaint is registered and they would get back to me. Now i keep getting mails from max bupa stating they tried to reach me and could not. This is a lie. If they wanted to give me a resolution they could have informed me what action they have taken instead of the lies that the could not reach me.

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Mar 8, 2019

Complaint marked as Resolved

Policy Bazaar customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2019

Policy Bazaar Customer Care's response Dear Customer,

Greetings from Policy Bazaar.com!

We would like to request you to kindly share your registered contact details on- [protected]@policybazaar.com. As we are unable to retrieve any of your records with the shared details.

Please feel free to write back to us in case of any further assistance or call at[protected]Toll Free). We will be happy to assist you.

Regards
PolicyBazaar.com

Verified Support

Feb 05, 2019